Safari Infinity
- Located In:
- Size:
- 10-20 employees (Founded in 2011)
- Member Of:
- Tanzania Association of Tour Operators
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $1,400 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Carrie | 20-35 years of age | Experience level: first safari
TRIP OF A LIFETIME... all made possible by Safari Infinity!!
I didn't have a difficult time choosing the tour operator for my 10 days Safari & Zanzibar with my partner. What prompted me to approach Safari Infinity in the first place was of all the positive reviews on the Internet, especially regarding the excellent communication and response rate they have. I had to see for myself and I was definitely impressed. I communicated with both Augustine and Lucia and they couldn't have been more helpful. Professional, prompt, informative, patient and always polite. I didn't feel pressured by them like I had to book right away after they have sent and adjusted the itinerary multiple times (even though I pretty much was certain we were done choosing after their first reply!). Safari Infinity is definitely not the cheapest tour operator out there, but I assure you they are worth every single extra penny. I am not one to splurge on something more expensive when there is a cheaper alternative, but in this case, I had made the right choice. When we were ready, the payment process was quick and safe and we were good to go!
The safari itself was beyond my expectations and anything I could have imagined. Going to Africa was not at the top of my bucketlist but now, I can't stop telling everyone (even the barista at Starbucks) what an adventure it was and that everyone needs to experience it once in their lifetime. Our flight arrived at night and the guide was outside waiting for us as soon as we stepped out of the airport. From that point on we were well taken care of. We stayed at Arusha one night, and then proceeded to cover Tarangire, Karatu, Central Serengeti, Ndutu and Ngorongoro over the course of 5 days. For those who are on a little bit of budget, cutting down the number of days you are on Safari can help a lot. I only went for 5 days and I felt like I have seen all the animals in the world and experienced the real Africa, so you can definitely make it work!
Sam was the one who brought us on our game drives. I know everyone says this about their guides but he was truly extraordinary. What I loved most about Sam was that he genuinely loves what he do. He is always smiling, and loved answering our countless questions and told us many stories and history about Africa and each animal. At any time, he on the lookout for animals around us. He could spot a cheetah in a tree from a million miles away while he is driving. He brought us to see everything we wanted to and more, including the Big Five and the endangered African Wild Dog! I didn't know much about the african wild dog but during the two hour that we spent waiting for it to come out of the bush, Sam told us all the fun facts about the animal and we felt so lucky and privileged to be there and at that exact time to witness this amazing animal. We told people we met during the safari about the sighting and everyone was jealous! :)
Safari Infinity did a great job arranging the lodges and hotels for us, they mixed it up a little with semi to luxury accommodation so we saved a little money on certain nights and splurged on another. I loved every place we stayed at but my absolute favorite was Gibbs Farm at Karatu. Situated on a hill, it overlooked the acres and acres of farmland they use to make all your food. It was just a gigantic organic farm and I felt like I could have stayed there for two years. They had daily activities that you can go to for free like milking the cows in the morning or watching the workers roast the coffee beans (did I mention they had their own coffee plantation and make the best coffee???). I loved the location of the Ngorongoro Exploreans Lodge - it was a the rim of the Ngorongoro Crater so you were completely surrounded by greens and hills and mountains it was amazing. Four Seasons was also one of my favorites. Beautifully built, excellent service and food, and the comfiest bed after a long day of game drive.
At the end of the Safari, we flew to Zanzibar where Lucia arranged for us to check out some beautiful beach resorts, our favorite being The Baraza and Hideaway Nungwi. That was the cherry on top of this African dream adventure as we relaxed on the beach, swam in crystal clear water, indulged in seafood feasts and was spoiled by the excellent service of all the resort staff.
Long review, but I can't start to express how this had really become the trip of my life. It's sad to think that I don't believe any other vacation I will have in the future will exceed what I had experienced in Tanzania. This was all made possible for Safari Infinity, every little detail was perfect and throughout the whole process I had complete faith and trust in them and they did not let me down at all. I sincerely recommend Safari Infinity for everyone who are thinking about going or who are having doubts about going with them - they are going to make your amazing trip that much more memorable.
20-35 years of age | Experience level: first safari
A Passionate Team of Safari Experts Who Truly Cares About Your Trip !!!
From the first time I spoke to Safari Infinity regarding my trip, I was immediately impressed by their extremely prompt, professional, and precise responses!
Thanks to their exceptional planning and communication skills, I felt 100% comfortable prior to my arrival in Tanzania.
As someone who loves photography, I aimed to capture amazing photographs of wildlife on my trip.
Although I was only on the safari for 5 days, every day was action-packed.
I have to say, I went home 100% happy with my photos.
I don't believe everyone who goes to the safari on the first time will see the big five (consistently!!!), plus rare wild dogs, and so much more! But that's only made possible by the mind-blowingly knowledgeable team and guide, who was able to plan ahead and bring us to the right place, at the right time, under the right lighting conditions, every single day! I truly got to witness and experience mother-nature at her best.
Furthermore, Safari Infinity's taste for accommodation is impeccable. They will recommend the best accommodations with great value and ones that offer authentic safari experience. If the accommodation is in any way not up to par, Sam and Lucia will speak up immediately for their customers to make sure they are treated right.
All in all, Safari Infinity truly cares. You will be treated like you are the only customer. They will listen attentively and customise your trip based on exactly what you’re looking for. Since our first interaction, I can tell they are genuine, kind-hearted and passionate. They will go out of their way to ensure that you will have the trip your lifetime! Only if I can rate them 6 stars!
CA
Email Nicole.Y. | 35-50 years of age | Experience level: first safari
Trip of a lifetime!
From our first contact with Safari Infinity the customer service was second to none. Our entire experience was "life-changing" With this tour operator and their guides you will receive only BEST-we would recommend anyone considering a safari go with this reputable and honest company. Our sights, accommodation's,food and over all experience was much more than we could have dreamed. We were able to see everything we wanted and more with our knowledgeable guide & excellent communication. TRULEY THE BEST!!!! thank you for making our trip AMAZING!
IL
Email Andy | 50-65 years of age | Experience level: 2-5 safaris
Great Safari and Great Tour Operators
We, a couple in our 60's, have just returned from a most memorable, and wonderful safari which we booked through Safari Infinity. Although this is our first time in Tanzania I have no doubt we shell return and most definitely, and unequivocally when we do so we shell travel with Safari Infinity again.
We planned our trip through Augustine who was so kind and patient with all queries and questions and did not mind explaining things over and over in order for us to be able to come to the right decisions !! Our e-mails were always answered promptly and at no time did we feel pressured into making a decision which we were not comfortable with.
This company is run by two extraoridnarily young people, Simon and Lucia, who deliver a most excellent service of the highest quality. From the minute of planning, till and including the safari everything just worked like clockwork.
Having a good guide , I think,could make the difference between an okay safari or a wonderful one and Safari Infinity certainly works with only the top people. Our guide, Robert, a really nice guy was excellent, incredibly knowledgeable with a lovely sense of humour and it was easy to tell just how much he loved what he was doing and how good he is at it.
We visited Tarangire, Lake Manyara, Ngorongora and the central and western Serengeti. All the tented camps and lodges we stayed at were of the highest quality, and we felt really pampered.
Tanzania was amazing and our experience was 100 times more than we expected to be. Needless to say that a great part of this was due to good planning and the implementation of it, by a company who seem to really care about their clients. On our last day Lucia and Simon even took time out of their busy schedule to come and meet us!
So if anyone out there is reading this, and looking for a local tour operator, who you can put your trust in and feel safe with planning and paying in advance (yes from all the research I did, everyone who is planning a safari with a locally based operator seems to worry about the same things) then I hope what you have read will help you to put your mind at rest and ease your doubts.
There is no doubt whatsoever that our amazing positive experience was due to the expertise of Safari Infinity, the result being...........a perfect holiday!!!!
US
Email SS | 20-35 years of age | Experience level: first safari
Fantastically Planned Safari for an Unforgettable Experience
We just returned from our fantastic Safari in Tanzania! From planning to arrival the Safari Infinity team was great.
We were planning this trip for a few months, and planning involved lots of research on what tour company to go with. I scoured TripAdvisor forums for mentions of different companies as well as any other sources I could find. Based on what I found we narrowed it down to about 10 companies. We emailed all of them with our requirements: budget, timelines, and places we wanted to see. Safari Infinity got back to us right away with a great itinerary. Ultimately they beat out the rest of the Safari companies because they were prompt with their emails, they were not pushy, and they provided us a great itinerary with unique lodging that would give us the safari experience we pictured in our minds.
Since this was something we planned for months and months, we had many questions for the Safari Infinity team. We specifically communicated most with Augustine & Lucia. Both were great at giving prompt and thorough responses to all of our questions. Overall we had a great experience during the pre-trip planning.
Upon arrival to JRO Airport we were greeted by our Safari Guide, Kelly. I thought that was a very nice touch as it gave our group a chance to meet the person we would be spending so much time with. He was able to provide a basic outline of the trip and what to expect.
One person in our group arrived in Tanzania missing one piece of luggage. Kelly and the rest of the Safari Infinity team were great at not only tracking down the luggage but also getting the luggage delivered to us in the middle of the Serengeti.
Now onto our driver, Kelly, he was amazing! Somehow he was the perfect guide for all 5 different personalities in the car. He was extremely knowledgable about the animals we saw. He was especially good at crafting stories that connected the different animals we saw on any given day, to a holistic view of nature. We also couldn't believe his animal spotting skills, he would see things in far away places that I had trouble finding with binoculars. Kelly was great at answering our myriad of questions. We had questions about everything, and he was always able to give us good, thoughtful answers. One of the best things about Kelly was his passion for his job. You can tell he truly loves the Serengeti and Tanzania. He was also really skilled at understanding the needs of our group. Just when we seemed restless, Kelly had a stop for us where we could get out and stretch our legs. When we had a few early morning game drives in a row, he knew to give us a late start day. One of the most unexpected things about the experience was how much fun we had in the jeep with him. Joking around, asking him questions about his life, and in turn when he asked us questions about our lives, there was never a dull moment in the jeep. We even had an impromptu sing-along at one point during the Safari.
Overall the experience with Kelly and the Safari Infinity team made me fall in love with Africa. I can't wait to go back! My only concern is that I could never have a better trip than the one I just experienced.
US
Email Leslie M-K | 50-65 years of age | Experience level: first safari
The Perfect Safari
Safari Infinity was recommended to us by friends who had used their safari services a year ago. When I contacted Safari Infinity knowing little about what a safari was, nothing about Tanzania and with a limited budget they responded immediately and worked with me to create the perfect safari for me and my two adult kids. I cannot recommend Safari Infinity highly enough! They were conscientious, thorough, reasonable, had great follow up AND produced exactly the safari we wanted, which was no easy task. They always answered my endless email questions in a timely manner. When we arrived our guide met us at the airport and immediately we felt at ease. Safari Infinity owners, Simon and Lucia met us that night at the hotel to discuss our safari with us. Everything went as planned every single day with no unpleasant surprises on the road or at our accommodations. Our guide was beyond knowledgeable, kind, competent and understanding. He even was a bird expert! At the end of the safari Simon and Lucia met with us again for a full de-briefing so that they can make future safaris even better. Wow! Their customer service, commitment and professionalism was the best I have ever experienced. We will absolutely use Safari Infinity again and will recommend them to our friends!
US
Email donna | 50-65 years of age | Experience level: 2-5 safaris
personalized attention to the smallest details, a family kind of relationship with the owners/guides
all involved expressed care and concern for every member of the group. i was pleasantly surprised at the effort spent on each detail
definitely considering on using them next year if i can return to Africa
US
20-35 years of age | Experience level: first safari
A Truly Amazing Experience!
I cannot express enough how much of an amazing experience I had on my trip through Tanzania, and it would not have been possible without Safari Infinity!
What ultimately made choosing Safari Infinity so easy, was the incredible attentiveness and knowledge expressed to my inquiries. I could only communicate through email, but every question, from start to finish, was answered in a timely and thoughtful manner. Lucia was the only person I had corresponded with from Safari Infinity before actually arrived in Tanzania. She was amazing, truly amazing, in helping with anything and everything I needed. Because of this, I had a great confidence in all that she suggested, and in Safari Infinity.
After everything had been booked, and I finally arrived in Tanzania, my roommate and I were met by our guide Kelly, at the airport. We departed for a 5 day safari through Tarangire, Ndutu, the Southern and Central Serengeti, and Ngorogoro Crater. The safari took place in February 2014 during the short dry season. Because of the time of year, I tried not to get my hopes up since it can be considered non-peak season. However, the safari exceeded every expectation I had. We were extremely fortunate to have Kelly as our guide. He was knowledgeable, passionate, and had the most incredible set of eyes that allowed us to see and experience things I would have never have thought possible. I really don’t know how he did it. Along with Kelly, I also had the pleasure of traveling with Richard, our cook. He was not just a cook, but a magician in the kitchen. We were on a basic camping safari, but it was nothing short of remarkable. I couldn’t believe how easy Kelly and Richard made things look. Without these two, I do not believe I would have had the anything close to the spectacular and unforgettable experience on safari.
Upon our return, what topped off the journey was Lucia and Simon meeting us before our departure from Tanzania. I would never have thought the two people responsible for organizing the safari would have time to sit and talk to their clients, but it happened. They were gracious hosts, and genuinely interested in all that had happened. You cannot go wrong in booking with Safari Infinity! I could not have asked for a better trip!
US
Email MShih | 35-50 years of age | Experience level: first safari
If you are reading this you know this company is solid by all the 5star reviews!
We booked with Safari Infinity after contacting a handful of tour operators. Throughout the planning process Lucia was very patient and prompt with communication. We changed lodging many times and had one friend join last minute as well. What I most appreciate about Safari Infinity is Lucia's dedication and her fast communication and the company's integrity.
We also had some mishaps during our trip, of course, that made it very interesting. The jeep had a huge crack in the windshield before we started the trip, however, our first day was very busy in Arusha so our guide was not able to get it replaced and we got stopped twice by local police for bribery. The company sent a replacement window all the way to Karatu to take care of the problem. Then our friend got pretty sick so she had to leave the group in the middle of the Ngorongoro Crater. SI sent a car to pick her up and take her back to a clinic in Karatu. The next day she was feeling a bit better they arranged for her to be flown to Central Serengeti, but that night our friend got ill again and the next morning SI arranged for her to be flown back to Arusha and took her to a clinic. After two days our friend felt better and was driven back to the Arusha airport to meet up with us for our flight to Zanzibar. Throughout the whole stressful process SI made sure everything was taken care of with our friend. Also, SI provided a cell phone to us on the first day of our trip so that was very helpful in contacting our friend as we handed the phone to her when she left our group. Simon and Lucia are the owners of the company and they really cared about our experience and called to check in several times on our friend's situation.
We also had a last minute canceled flight with Precision Air from Zanzibar to Dar es salaam however, we had a tour booked so Lucia worked around our schedule and booked us on Coastal.
We had requested Kelly as our guide from the reviews I have read. He did not disappoint. Kelly was extremely patient, great with our kids and had eyes like a hawk. Things that he spotted I had a hard time seeing with binoculars sometimes. Since we had a big group, he had to work extra hard to please all of our expectations. Although we never saw a cheetah on our trip that our 8 year old had really wanted to see, he didn't stop trying till the very end. We did see some amazing things, we saw a black rhino about 20 feet away and we saw two leopards mating also in close proximity. Our video of that can rival the discovery channel!
We had a great trip and would not hesitate to recommend Safari Infinity to our friends and family.
US
50-65 years of age | Experience level: first safari
We had the greatest time doing safaris, cultural events, hiking, and beach with awesome support.
We had awesome communications and help with ALL the questions we had which were a lot but always more then willing to answer. They were more then willing to go out of their way helping with whatever was needed or asked of them always asking if there was anything else needed. Our guides were awesome especially Erick. He was the greatest spotting animals and his personality was double that and we both hated to part ways. We had a situation where we left an item at a lodge but they made sure to get it to us. They exceeded our expectations greatly when we initially contacted 10 TO's
and also during the whole time we were on our trip of 23 days. We met the owners Simon and Lucia who are such a sweet young couple but you wouldn't know it by the great service they both provided.
We cant say enough good things about the service and support we received from Safari Infinity from the very beginning till the very end.