Reviews

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Ilyia   –  
United States US
Visited: May 2014 Reviewed: Jul 26, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Unforgettable experience !
5/5

My wife and I did a 12 day trip in Tanzania with Safari Infinity. It was an unforgettable experience!

1) Our guide Robert was professional, friendly, knowledgeable and interesting. He knew answers to most of our questions. Fantastic guide!

2) The organization of the trip was perfect. There were no mistakes. We had an easy time booking the trip, and we had an easy time doing the trip.

3) We spent 8 days in the parks enjoying wildlife. One word: Amazing.

4) We spent 4 days hiking around "Ol Doinyo Lengai" area. Breathtaking views! Did not meet a single tourist.

5) Food was delicious and fresh everywhere we stayed. We were particularly surprised by the quality of food prepared by our cook Rashid on the hiking part of our trip(Calzones for lunch? Yup, he made it from scratch!)

6) We travel quite a bit and have seen a lot. Experiencing Tanzania with Safari Infinity has been one of the highlights of our lives.

Feel free to take a look at our photos: https://plus.google.com/photos/+IlyiaKaushansky/albums/6022387699032872385

Ken   –  
United States US
Visited: August 2014 Reviewed: Aug 23, 2014

35-50 years of age  |  Experience level: first safari

Amazing Safari with Safari Infinity
5/5

We are just back after a super 10 day safari with Safari Infinity in Tanzania. Absolutely loved it from pick up to drop off .
We are a family of 5 and had been working with Lucia for the past year on plans for this safari and it was great to finally meet her in person when we arrived in Arusha .This is a small company and it was the main reason we decided to book with them . Highly personalized service , very prompt and effective communication with Lucia and a very pleasant pre safari experience . This company had been rec to us by a work colleague who had used them last year and they did not disappoint .
All safari arrangements went as planned - nice vehicles ,a well thought out daily itinerary , and great accommodation suggestions by Lucia .Our guide , Comfort , who was fairly new to the company , but highly experienced, was just excellent and very easy to travel with for the 10 days . He demonstrated an excellent knowledge base on a wide range of subjects from wildlife to the education system to politics ...
Lucia and Simon were avail at all times via cell phone just in case , though we did not have any issues to call them for !.
They also support /sponsor a local orphanage which we visited and it is nice to see that the outfit is working hard to giveback to the community .
Clearly , this company has a bright future - excellent and happy staff who appear to enjoy working for the company , and very detail oriented management .
Overall and excellent experience and we would not hesitate to use them again

Punyabrata   –  
Oman OM
Visited: June 2014 Reviewed: Aug 28, 2014

Email Punyabrata  |  50-65 years of age  |  Experience level: 2-5 safaris

Four - Five - Fifty - Five Hundred!! WoW
5/5

I am writing this review after a couple of months since returing from a safari to Northern Tanzania - Taragire-Serengeti-Ngorongoro organized by Safari Infinity. We were two families of 3 each and we went on the safari from the 21st June 2014 and up until the 28th June.

So what does the title mean .... I will get to that in just a while!

This was our third African safari having visited Kruger and Masai Mara before. Selecting the operator and putting an itinerary in place is the most interesting part of any travel and more so for a safari. We went through the routine of sending out mails to around 7/8 operators to get responses. We short listed based on response time, flexibility, intensity and involvement and the pricing and perceived honesty.

Safari Infinity emerged the preferred operator by quite a distance with Augustine and Lucia displaying tremendous involvement and intensity throughout our interaction fully knowing that we might finally choose another operator. Really loved that - came from the heart!!! Augustine went to the extent of taking the risk of tentative bookings at the camps even before we had confirmed and this action by Augustine proved to be decisive. The package included air ticketing DAR-JRO-DAR and the total pricing was well within the budget that we were working with.

The Safari Infinity package includes picnic breakfasts/lunch where the picnic stools and makeshift tables are quickly assembled to be the envy of the other safari groups!!!! We had a group from Australia whom we invited over to share our brakfast table with at the Crater!!!

Lucia even had presents for each family to carry home with us!

Our designated guide/driver was Eric and the more said about him is not enough. He turned out to be a Friend, a Philosopher and a Guide. Eric has a fantastic sense of humour and perhaps the keenest eye to spot animals and birds and throw in his knowledge of Indian (we are two familes from India based in Muscat, Oman in the Arabian Gulf) food, music and movies we had the most perfect holiday one could wish for. Our meals together were a time of good natured bantering, singing, exchanging recepies, and did I mention that Eric is a great singer as well!!!!

So what does the title mean? - we spotted, nay Eric did, FOUR Leopards (inclding two at Ngorongoro which I understand in extremely rare), FIVE Cheetas, more than FIFTY Lions along with cubs of varying ages and around FIVE HUNDRED Elephants (no I am not kidding!!). Not to count the supporting cast of Buffalos, Zebras, Impalas, Eagles, and the list goes on. We even sighted a Black Rhino although at a dstance at the Crater.

Would we travel with Safari Infinity again - DEFINITELY.

Would we recommend Safari Infinity - ABSOLUTELY.

Boaz   –  
Israel IL
Visited: August 2014 Reviewed: Aug 30, 2014

Email Boaz  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari with Safari Infinity
5/5

We just returned from a great 8 days safari trip in Tanzania. Our Safari operator was Safari Infinity and I highly recommend them. We choose Safari Infinity after contacting and evaluating several other companies and we are very happy with this choice. From the early beginning Lucia was extremely responsive and patient for our numerous questions and requests. We were 2 families with lots of kids traveling together, and as such, we had many special requests, mainly around lodging requirements. Lucia was very supportive, and was able to build an itinerary which perfectly combined the best parks and wildlife watching, reasonable travel time and comfortable lodging for families with kids. She was also extremely helpful with some arrangement needs that we had which are not directly related to the safari (we spent a few days in Zanzibar after the Safari) and gave us the feeling that she really cares and wants to ensure our vacation is successful even though this part of the trip was not booked via Safari Infinity.

When we arrived to Arusha, Lucia and Simon came to meet us in the hotel. It was really nice meeting them face-to-face after so many months of email communication. It made us feel that they really care and that they will do their best in order to make sure that everything goes according to plan and that every problem or concern we might have will get an immediate response.

Our drivers and guides on the tour were Kelly and Tumaini. Both were just great. They are friendly, knowledgeable and did whatever they could in order to make sure we have the best safari experience. The cars were very comfortable clean and with lots of attention to small details which makes the experience even better. Things like high quality binoculars (a few more could help), electricity sockets, cool drinks in the refrigerator, blankets, etc.

Safari Infinity is a relatively new and small operator. They are very reliable and gives lots of personal attention to its customers which is very important when arranging a tour remotely, so much time in advance, and in a country that you are not familiar with and do not know what to expect.

Eric, Sharon and kids   –  
United States US
Visited: June 2014 Reviewed: Sep 8, 2014

35-50 years of age  |  Experience level: first safari

The trip of a lifetime!
5/5

Our 10 day safari with Safari Infinity was a truly amazing experience. One that our family will never forget. Planning with Lucia was incredibly flawless. She arranged for us the perfect combination of hotels and tent camping, so that every night was a unique experience. As we were two families of 5 and 6, we had 2 guides, Kelly and Reggi, who were top-notch, definitely the best guides out there, and who complimented each other perfectly. Not until the final day of our journey did they reveal to us that they were father and son! We quickly learned that while all the other safari guides stayed to the "well traveled-road", ours continuously took us off the beaten path to lead us to our own private and breathtaking discoveries. We felt incredibly lucky and fortunate to be experiencing the very best safari possible because of their expertise and adventure. The wildlife was in abundance. At first, it was surreal as if we were venturing through a movie set...until Kelly or Reggi would whisper, "nobody move or make any sound, nobody." We witnessed a cheetah on a chase, a leopard kill in a tree and hyenas ravishing the remains of impala. We will never forget the sweet, amazing sound baby lion cubs make, how elephants form a circle around their babies to protect them, the thousands and thousands of stars that light up the African night sky, or the beauty of a sunrise over the Serengeti.

bobbie and prav solanki   –  
United Kingdom UK
Visited: July 2014 Reviewed: Sep 10, 2014

Email bobbie and prav solanki  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

We had an unforgettable honeymoon thanks to Safari Infinity. The whole holidays was planned perfectly and gave us a variety of experiences and a true feel of Africa. Our tour guide asami was fantastic and had a wealth of knowledge and experience. We were unsure about booking with an operator in Africa instead of our home country the UK, but it was the best decision and we saved a lot of money. Safari Infinity were always just a phone call away from any changes we wanted to out itinerary and truly cared about our experience and wanted it to be as great as it was. We have already recommended them to friends and family and hope to return soon.

Carole, Kersten and Natalie Visited: August 2014 Reviewed: Sep 13, 2014

The safari was was perfect, giving an unforgettable experience.
5/5

From the early planning stage to the end of the safari, the Safari Infinity team were attentive and responsive to all requests and changes. They really take into account your preferences while offering suggestions. We had George as our driver/guide, he was a wonderful person to spend time with, good driver, discrete, excellent birder and great at spotting animals. We stayed in a variety of lodges and mobile camps, which were all very good in their own way. We met with Lucia and Simon in Arusha, to discuss our trip, which was very nice and showed they were genuinely interested in our feedback. We would highly recommend this company.

Sylvie & Michel   –  
Canada CA
Visited: August 2014 Reviewed: Sep 13, 2014

35-50 years of age  |  Experience level: first safari

First Safari with Safari Infinity - Superb!!
5/5

It's been a week since we've returned from our Safari accompanied by Safari Infinity in Tanzania. We haven't stopped talking about the great time we had with our guide from start to finish.
What started everything was a single picture posted on Facebook of a lion sitting on a termite mound at sunset. From that point on we had regular communication with Augustine and always got quick responses every time and throughout the year, right up until we left for our trip which gave us the confidence we needed. We did a thorough review of other clients who used Safari Infinity and concluded that this WAS the company to use which did not disappoint. Everything that we planned went as expected. From the Land Rover (very comfortable), full daily sight seeing, great accommodations from start to finish. From tented camps to luxurious lodges, the amazing views to the animals grazing freely around our tent. Going to different National parks and being exposed to the diversity it offered, which didn't disappoint. We were one of the lucky ones to have been able to see and capture the big five including the Black Rhino in the Ngorongoro crater which is a rare sight. Our guide, Karashi, was very welcoming, friendly, funny and his knowledge of the area and wildlife(52 different animals in one day) was totally amazing. We were also provided with a cell phone while on safari in case we had questions or issues, which we never needed, but was another level of comfort while abroad.
In conclusion, we could not have asked for a better company to deal with. Always professional, friendly and responsive to our questions or concerns and looking to make our trip memorable.
Anyone looking to go on safari, Go with Safari Infinity and you will not be disappointed.

Tania B   –  
Australia AU
Visited: September 2014 Reviewed: Sep 16, 2014

35-50 years of age  |  Experience level: 2-5 safaris

A professional, reliable and helpful tour operator
5/5

I booked my Tanzanian safari through Safari Infinity after receiving 4 different quotes. I found Lucia, one of the owners, to be prompt and helpful with each communication. Throughout the process I was very pleased with the suggestions made and information provided. I felt that the safari itinerary overview provided detailed information about what to expect in each location.
Once in Tanzania we were thrilled to meet our guide, Kelly. He is a wonderful, expert guide who entertained us throughout our safari. We were met in Arusha by Kelly, and then later also met Lucia and Simon. This was a wonderful, personal touch that allowed us to put a face to the name.
Even while on safari Lucia was never far away; keeping in touch with Kelly to check on our progress (one day we just had to brag about all of the amazing things we had seen!), providing us with a credited mobile phone in case of emergency (which was highly valued as a family member needed to have a heart operation) and providing assistance to us even after our "safari" aspect of the trip concluded (we included Zanzibar and a fly-in visit to Selous).
We had some unforgettable moments while on safari, made even more special by sharing it with Kelly. As a guide he has been our favourite (we have also travelled in Kenya). He knows how to approach the animals to provide the best viewing and is also mindful of getting the best light to capture the best images. Kelly had a thorough knowledge of all the areas that we travelled to, resulting in us been the first ones to spot lions, leopards (male and female mated 3 times), jackal pups and cheetahs (mother and her cub playing and then Mum hunted for and caught breakfast).
For our safari we travelled to Arusha (2 nights), Tarangire (2), Ngorongoro Crater (2), Northern Serengeti (4), Zanzibar (5) and Selous (3 nights).
I would highly recommend you book with Safari Infinity and request Kelly as your guide. You will not be disappointed!

Darla   –  
Canada CA
Visited: September 2014 Reviewed: Oct 2, 2014

Email Darla  |  35-50 years of age  |  Experience level: first safari

“Time of my life!!!” Loved every minute!!
5/5

I started planning my trip in Feb of 2014. I had no idea what I wanted and where to get it. I came here and read a lot of reviews on a lot of safari companies. I found the best reviews on Safari Infinity so I gave them a shout. From the very first reply I was impressed. It was prompt, professional and Lucia gave me all the information I needed and also asked questions to make sure I was getting what I wanted. She was not pushy, or demanding and I really liked that she didn't send multiple emails to me after to "convince" me to use them. She always replied to me within a day or two so there was never any waiting or worrying.
I was very nervous about paying that kind of money to someone in another country but after speaking with her multiple times I became more comfortable. ( I also like the fact that she was from Canada, but living there now)
It was a friend and I traveling.
We started with another Tour operator in Uganda to see the gorillas then went with Safari Infinity for the Tanzania portion of the trip. She arranged our flight from Entebbe to JRO and had a driver pick us up there. He was clean, on time, and smelt good! ( the last one in Uganda really smelt of body odor) He also spoke very good English and had a great smile.
First thing he did was offer us a drink from the cooler. That was awesome.
(I needed one after the episode at the Entebbe airport!) long story!!
He took us to the Bay leaf hotel where Lucia and Simon met us in person. She was very friendly and hospitable. I liked her immediately.
Our hotel was beautiful and the staff was great.
Our driver (Eric) picked us up the next morning and took us to our first destination, Tarangire
(after a stop at the Snake farm in Arusha)
We arrived at Tarangire and were shocked at how beautiful everything was and how clean. The Tarangire Lodge was gorgeous and the view from the deck was incredible. My first 5 minutes there I found a baby elephant walking between the tents with a broken leg and no mommy.
( I was assured afterwards vets had seen him and had been keeping a close eye. That made me very happy) I was amazed I could get so close to him and he had no fear of me. ( yes I know I should be so close.. but whatever!!)
Our first night sleeping there was a lion outside our bungalow roaring. The sound lulled me to sleep..
Our game drive was amazing. Eric is so smart and experienced and knows all of the animals, their habits and how to spot them from miles away. He has been doing this for almost 20 years. He was very fun to be with and very patient with us. From there we went to Manyara, ( that was not so great, ( not alot of big animals, but gorgeous hotel and beautiful park) Ngorongoro, then to central and north Serengeti and to Zanzibar for our final 3 days.
The tented camps were the best! Being out in the thick of it all was truly an experience to remember.
Staff everywhere was so accommodating an friendly. ( Especially great at Serengeti wilderness camp north. Claudine was amazing) Food was good everywhere we went. And the buckets showers were the best!! So hot!
Eric, our driver, was always on time. He always had the jeep kept clean and in immaculate shape and knew so much about everything. I was amazed. His driving skills were incredible. Some of the stuff he got us through was pretty hairy..(He even stopped to help with another truck who was stuck in a ditch with a truck full of clients)
When I had questions I would text Lucia and she always replied right away and was in contact with me whenever I needed her. It was very comforting.
I had a "lady" problem part way through the trip and could not find what I needed anywhere out there. Eric took it upon himself to call Lucia and they had my "supplies" flown in to me in the middle of the Serengeti! lol...Totally above and beyond!!
That was the most incredible thing anyone's ever done.
We saw two river crossings in two days at the Mara river. Countless other animals ( all the big ones) and he even spent 2 hours extra for me one day trying to find a leopard and he cubs somebody had said they saw.
I could go on for days about the trip but its just not the same. You have to go and see it for yourself.
I cannot say enough good things about this company and the staff. It was perfect and stress free right from the start. All of my fears about safety and every other issue I had read about were gone the minute I was picked up. And I was pleasantly surprised during the whole trip I think I saw only ONE mosquito!! (all that bug spray for nothing!! ) lol
The only thing I wasn't to keen on was the boxed lunches. After a couple days of that I was tired of them. Same thing basically at each place. I kept forgetting to ask for a peanut butter and jam sandwich and on our last day there when we were getting on the plane Eric gave us our "box" lunch to take with us. I said no, I'm not hungry and I dont want another lunch box. He convinced me to take it anyway saying I might get hungry later. He was right. 5 minutes into the flight I wanted to eat. I opened the box and to my surprise there it was. A peanut butter and jam sandwich!! Amazing. He is such a kind good hearted person and is always thinking of others first.
Oh, another thing.
I dont know if it was planned or accident but we ended up just the two of us, We didn't have anyone else join us and after seeing the other vehicles with people crammed in there like sardines, I was SO HAPPY about that. Being hot and sticky and trying to move and get good pics with all those bodies would have been a nightmare!!!
Lucia and Simon, thank you so much for everything and for being so amazing.
I really feel like Lucia is a great person and consider her a friend.
I will DEFINITELY be back as soon as possible.
SAFARI INFINITY IS THE BEST!!!!!!!!!!!!!!!!

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