Safari Infinity
- Located In:
- Size:
- 10-20 employees (Founded in 2011)
- Member Of:
- Tanzania Association of Tour Operators
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $1,400 per person per day (USD, excl. int'l flights)
Reviews
US
Email SS | 20-35 years of age | Experience level: first safari
Fantastically Planned Safari for an Unforgettable Experience
We just returned from our fantastic Safari in Tanzania! From planning to arrival the Safari Infinity team was great.
We were planning this trip for a few months, and planning involved lots of research on what tour company to go with. I scoured TripAdvisor forums for mentions of different companies as well as any other sources I could find. Based on what I found we narrowed it down to about 10 companies. We emailed all of them with our requirements: budget, timelines, and places we wanted to see. Safari Infinity got back to us right away with a great itinerary. Ultimately they beat out the rest of the Safari companies because they were prompt with their emails, they were not pushy, and they provided us a great itinerary with unique lodging that would give us the safari experience we pictured in our minds.
Since this was something we planned for months and months, we had many questions for the Safari Infinity team. We specifically communicated most with Augustine & Lucia. Both were great at giving prompt and thorough responses to all of our questions. Overall we had a great experience during the pre-trip planning.
Upon arrival to JRO Airport we were greeted by our Safari Guide, Kelly. I thought that was a very nice touch as it gave our group a chance to meet the person we would be spending so much time with. He was able to provide a basic outline of the trip and what to expect.
One person in our group arrived in Tanzania missing one piece of luggage. Kelly and the rest of the Safari Infinity team were great at not only tracking down the luggage but also getting the luggage delivered to us in the middle of the Serengeti.
Now onto our driver, Kelly, he was amazing! Somehow he was the perfect guide for all 5 different personalities in the car. He was extremely knowledgable about the animals we saw. He was especially good at crafting stories that connected the different animals we saw on any given day, to a holistic view of nature. We also couldn't believe his animal spotting skills, he would see things in far away places that I had trouble finding with binoculars. Kelly was great at answering our myriad of questions. We had questions about everything, and he was always able to give us good, thoughtful answers. One of the best things about Kelly was his passion for his job. You can tell he truly loves the Serengeti and Tanzania. He was also really skilled at understanding the needs of our group. Just when we seemed restless, Kelly had a stop for us where we could get out and stretch our legs. When we had a few early morning game drives in a row, he knew to give us a late start day. One of the most unexpected things about the experience was how much fun we had in the jeep with him. Joking around, asking him questions about his life, and in turn when he asked us questions about our lives, there was never a dull moment in the jeep. We even had an impromptu sing-along at one point during the Safari.
Overall the experience with Kelly and the Safari Infinity team made me fall in love with Africa. I can't wait to go back! My only concern is that I could never have a better trip than the one I just experienced.
IL
Email Andy | 50-65 years of age | Experience level: 2-5 safaris
Great Safari and Great Tour Operators
We, a couple in our 60's, have just returned from a most memorable, and wonderful safari which we booked through Safari Infinity. Although this is our first time in Tanzania I have no doubt we shell return and most definitely, and unequivocally when we do so we shell travel with Safari Infinity again.
We planned our trip through Augustine who was so kind and patient with all queries and questions and did not mind explaining things over and over in order for us to be able to come to the right decisions !! Our e-mails were always answered promptly and at no time did we feel pressured into making a decision which we were not comfortable with.
This company is run by two extraoridnarily young people, Simon and Lucia, who deliver a most excellent service of the highest quality. From the minute of planning, till and including the safari everything just worked like clockwork.
Having a good guide , I think,could make the difference between an okay safari or a wonderful one and Safari Infinity certainly works with only the top people. Our guide, Robert, a really nice guy was excellent, incredibly knowledgeable with a lovely sense of humour and it was easy to tell just how much he loved what he was doing and how good he is at it.
We visited Tarangire, Lake Manyara, Ngorongora and the central and western Serengeti. All the tented camps and lodges we stayed at were of the highest quality, and we felt really pampered.
Tanzania was amazing and our experience was 100 times more than we expected to be. Needless to say that a great part of this was due to good planning and the implementation of it, by a company who seem to really care about their clients. On our last day Lucia and Simon even took time out of their busy schedule to come and meet us!
So if anyone out there is reading this, and looking for a local tour operator, who you can put your trust in and feel safe with planning and paying in advance (yes from all the research I did, everyone who is planning a safari with a locally based operator seems to worry about the same things) then I hope what you have read will help you to put your mind at rest and ease your doubts.
There is no doubt whatsoever that our amazing positive experience was due to the expertise of Safari Infinity, the result being...........a perfect holiday!!!!
CA
Email Nicole.Y. | 35-50 years of age | Experience level: first safari
Trip of a lifetime!
From our first contact with Safari Infinity the customer service was second to none. Our entire experience was "life-changing" With this tour operator and their guides you will receive only BEST-we would recommend anyone considering a safari go with this reputable and honest company. Our sights, accommodation's,food and over all experience was much more than we could have dreamed. We were able to see everything we wanted and more with our knowledgeable guide & excellent communication. TRULEY THE BEST!!!! thank you for making our trip AMAZING!
20-35 years of age | Experience level: first safari
A Passionate Team of Safari Experts Who Truly Cares About Your Trip !!!
From the first time I spoke to Safari Infinity regarding my trip, I was immediately impressed by their extremely prompt, professional, and precise responses!
Thanks to their exceptional planning and communication skills, I felt 100% comfortable prior to my arrival in Tanzania.
As someone who loves photography, I aimed to capture amazing photographs of wildlife on my trip.
Although I was only on the safari for 5 days, every day was action-packed.
I have to say, I went home 100% happy with my photos.
I don't believe everyone who goes to the safari on the first time will see the big five (consistently!!!), plus rare wild dogs, and so much more! But that's only made possible by the mind-blowingly knowledgeable team and guide, who was able to plan ahead and bring us to the right place, at the right time, under the right lighting conditions, every single day! I truly got to witness and experience mother-nature at her best.
Furthermore, Safari Infinity's taste for accommodation is impeccable. They will recommend the best accommodations with great value and ones that offer authentic safari experience. If the accommodation is in any way not up to par, Sam and Lucia will speak up immediately for their customers to make sure they are treated right.
All in all, Safari Infinity truly cares. You will be treated like you are the only customer. They will listen attentively and customise your trip based on exactly what you’re looking for. Since our first interaction, I can tell they are genuine, kind-hearted and passionate. They will go out of their way to ensure that you will have the trip your lifetime! Only if I can rate them 6 stars!
CA
Email Carrie | 20-35 years of age | Experience level: first safari
TRIP OF A LIFETIME... all made possible by Safari Infinity!!
I didn't have a difficult time choosing the tour operator for my 10 days Safari & Zanzibar with my partner. What prompted me to approach Safari Infinity in the first place was of all the positive reviews on the Internet, especially regarding the excellent communication and response rate they have. I had to see for myself and I was definitely impressed. I communicated with both Augustine and Lucia and they couldn't have been more helpful. Professional, prompt, informative, patient and always polite. I didn't feel pressured by them like I had to book right away after they have sent and adjusted the itinerary multiple times (even though I pretty much was certain we were done choosing after their first reply!). Safari Infinity is definitely not the cheapest tour operator out there, but I assure you they are worth every single extra penny. I am not one to splurge on something more expensive when there is a cheaper alternative, but in this case, I had made the right choice. When we were ready, the payment process was quick and safe and we were good to go!
The safari itself was beyond my expectations and anything I could have imagined. Going to Africa was not at the top of my bucketlist but now, I can't stop telling everyone (even the barista at Starbucks) what an adventure it was and that everyone needs to experience it once in their lifetime. Our flight arrived at night and the guide was outside waiting for us as soon as we stepped out of the airport. From that point on we were well taken care of. We stayed at Arusha one night, and then proceeded to cover Tarangire, Karatu, Central Serengeti, Ndutu and Ngorongoro over the course of 5 days. For those who are on a little bit of budget, cutting down the number of days you are on Safari can help a lot. I only went for 5 days and I felt like I have seen all the animals in the world and experienced the real Africa, so you can definitely make it work!
Sam was the one who brought us on our game drives. I know everyone says this about their guides but he was truly extraordinary. What I loved most about Sam was that he genuinely loves what he do. He is always smiling, and loved answering our countless questions and told us many stories and history about Africa and each animal. At any time, he on the lookout for animals around us. He could spot a cheetah in a tree from a million miles away while he is driving. He brought us to see everything we wanted to and more, including the Big Five and the endangered African Wild Dog! I didn't know much about the african wild dog but during the two hour that we spent waiting for it to come out of the bush, Sam told us all the fun facts about the animal and we felt so lucky and privileged to be there and at that exact time to witness this amazing animal. We told people we met during the safari about the sighting and everyone was jealous! :)
Safari Infinity did a great job arranging the lodges and hotels for us, they mixed it up a little with semi to luxury accommodation so we saved a little money on certain nights and splurged on another. I loved every place we stayed at but my absolute favorite was Gibbs Farm at Karatu. Situated on a hill, it overlooked the acres and acres of farmland they use to make all your food. It was just a gigantic organic farm and I felt like I could have stayed there for two years. They had daily activities that you can go to for free like milking the cows in the morning or watching the workers roast the coffee beans (did I mention they had their own coffee plantation and make the best coffee???). I loved the location of the Ngorongoro Exploreans Lodge - it was a the rim of the Ngorongoro Crater so you were completely surrounded by greens and hills and mountains it was amazing. Four Seasons was also one of my favorites. Beautifully built, excellent service and food, and the comfiest bed after a long day of game drive.
At the end of the Safari, we flew to Zanzibar where Lucia arranged for us to check out some beautiful beach resorts, our favorite being The Baraza and Hideaway Nungwi. That was the cherry on top of this African dream adventure as we relaxed on the beach, swam in crystal clear water, indulged in seafood feasts and was spoiled by the excellent service of all the resort staff.
Long review, but I can't start to express how this had really become the trip of my life. It's sad to think that I don't believe any other vacation I will have in the future will exceed what I had experienced in Tanzania. This was all made possible for Safari Infinity, every little detail was perfect and throughout the whole process I had complete faith and trust in them and they did not let me down at all. I sincerely recommend Safari Infinity for everyone who are thinking about going or who are having doubts about going with them - they are going to make your amazing trip that much more memorable.
CA
35-50 years of age | Experience level: first safari
AMAZING Personalized Safari Experience!!
We had the pleasure of experiencing a short 3 day safari with Safari Infinity and had the trip of a lifetime. The amount of time that we had was maximized by the expertise of Lucia, Simon and our guide Kelly, who were all able to personalize the safari for us. Right from day one when we were first in contact with Lucia, to the booking of our flights and accommodations, Kelly meeting us at the airport (patiently waiting while we were hung up in customs for over an hour), to the safari itself, there was nothing but professional, kind, and genuine interaction with all involved. Kelly's vast knowledge and expertise allowed us to see more in 3 days than most would expect to see in a week or more as he guided us through the beautiful Tarangire, Ngorogoro Crater, and Serengeti parks. There are certainly not enough words to describe our entire experience with Safari Infinity and we are excited to think of the time that we may be able to return and spend more time with the wonderful friends that we were able to make there. Thank you Lucia, Simon, and Kelly for this truly amazing safari!
Nicole and Chris
US
50-65 years of age | Experience level: first safari
Best experience in my life!!!
Our family spent 9 months planning our trip to Africa.
I had researched every tour operator I could find on the Internet. When I contacted Lucia, from safari infinity, I knew this was it. From the start, Lucia was so kind, patient and informative. I was able to reach her for any question within a day.
I must have changed our itinerary 50 times, and Lucia never seemed to mind a bit. Her attention to detail and commitment to find the best trip for us was amazing.
In addition, we were also looking for a place where we could live and volubteer before our safari. Lucia put me in touch with Foot2Afrika, where we lived and worked for 3 weeks before our safari.
I think what impressed me most, was its one thing to plan a trip as remotely as one has to when going to Africa, yet it's unbelievable to then go on that trip and everything comes out even more perfect than you'd expect. This was our experience with safari infinity. From the moment kelly, our safari guide, picked us up from Foot2Afrika, our entire trip was perfect!!!!
Kelly was so sweet, hardworking and incredibly knowledgable. We were on saferi for 8 days, and each day we were in our jeep from 6-6. Kelly seemed to be as excited as us at each thing we saw. Because of Kelly's determination and patience, we got to see 2 leopard kills... One of them only 5 feet away from us.
We loved Kelly and laughed a lot and learned a lot from him. We mostly loved his knowledge and respect for the animals!
In addition, Lucia and Sam make a point of meeting everyone of their clients either before or at the end of their trip. I really loved meeting Sam and Lucia because they really feel like friends who truly care about your safari experience.
They are an amazing couple and am so thrilled to have gone on safari through safari infinity. We are planning on returning in 2 years to safari with them again, and an additional thanks to them for introducing us to Foot2Afrika which was equally life changing. I have and will continue to recommend safari infinity to anyone who wants that perfect safari experience!!!!
PL
Email Katarzyna | 35-50 years of age | Experience level: 2-5 safaris
amazing experience!!!
Me and my family have spent a great holidays in Tanzania on February 2014. Our choice was the Safari Infinity because of plenty of great reviews on a Tripadvisor forum. And soon I've knew that it was the best choice. From the first email I've experienced nothing but absolute professionalism, helpful advises, I felt that someone really takes care about my holidays. I have written plenty of emails to Augustine and thanks to him our primary plan was wisely modify and we could have our perfect trip. We have spent 4 nights at safari - 3 at tented camps and 1 in a lodge. I definitely prefer the tent! You can have an amazing time listening to the sound of the savannah during a night! Our driver Eric is a very good guide and thanks to his experience we have seen more than we expected - cheetahs mums with their cubs, leopards, lions, hyenas hunting. We had an amazing lunch at picnic side among herds of wildebeests, zebras. Staying at Arusha we had a chance to meet Lucia and Simon, they really take care about their clients. It makes me feel comfortable and safe - two things important when you are going so far away from home. With Safari Infinity the safari trip can be your lifetime experience and they can make your dreams come true! Next year I plan to visit Tanzania once again and only with Safari Infinity.
CA
35-50 years of age | Experience level: first safari
You cannot go wrong with Safari Infinity
Full disclosure: we knew Sam and Lucia Kombe personally before coming to Tanzania, which is why we had no problem putting our safari experience completely in their hands from day one. We requested semi-luxury accommodations and a taste of the Serengeti and Ngorongoro Crater, but other than that, we just brought our luggage and open minds and let Simon and Lucia take care of the rest, which they did with great knowledge and sensitivity.
One thing that sets Safari Infinity apart is the quality of their guides. An experienced guide himself, Sam understands the importance of employing only the best talent, treating them fairly and respectfully, and trusting them to make informed decisions in the field. This makes a huge difference. We met several of Safari Infinity’s drivers, and talked to them about their studies, experiences, and passion for the bush; and every one was imminently qualified and filled with humility for the nature of their profession.
Fasal was our guide. More than just an excellent driver (the roads can be treacherous), Fasal was an able mechanic, a scholar of native flora and fauna, an expert tracker, a master of languages, and a keen and patient observer of behavioral patterns, both animal and human. Fasal was sensitive to even the slightest indicator of discomfort, be it dust or dehydration, and moved swiftly and deftly to rectify the situation. He was playful and fun and always set you at ease. Furthermore, nearly all the other drivers knew him, and greeted him with a friendly and sincere respect.
Below is the itinerary of our safari: a short but sweet four-day, three-night affair.
Day 1 > Arusha > Tarangire> Ngorongoro Farmhouse.
Day 2 > Karatu > Serengeti > Kati Kati Tented Camp
Day 3 > Serengeti > Ngorongoro > Ngorongoro Wildlife Lodge
Day 4 > Ngorongoro Crater > Arusha
Lucia also arranged for us to spend a weekend in Zanzibar, which was absolutely fantastic.
Lucia and Sam are truly dedicated to providing the best service. There were many “special treatments” we thought we were receiving because of our friendship, only to learn later that they do these things for everyone! Our trip allowed us to see a bit of the operational side as well as the client’s point of view, so we can attest to how hard everyone at Safari Infinity works (sometimes into the wee hours of the morning) to make everyone’s trip a once-in-a-lifetime experience. We were constantly amazed at the extra acts of kindness that they offer, not only in service to their clients, but in giving back to the larger community as well. You cannot go wrong with Safari Infinity.
CA
Email Debbie McGee | 50-65 years of age | Experience level: first safari
A Once-In-A-Lifetime Experience that I Want to Repeat!
My husband and I, along with our 25 year-old son did a 8-night safari with Safari Infinity. Lucia was very quick to respond to all our questions and desired changes when planning our itinerary. That brought a lot of comfort. When we arrived, our guide Thadei became part of the family very quickly. Our jeep was in very good shape, excellent binoculars were available to us, and all-in-all I couldn't imagine a better experience. We went to Lake Manyara, Ngorongoro Crater, the Serengeti and Tarangire. All our accommodations were delightful. We saw the Big 5 and more. I would go with Safari Infinity again in a heartbeat. For full details of our trip, please see my Trip Reports on Trip Advisor.