Customise Travel and Tours
- Office In:
- Size:
- 1-5 employees (Founded in 2015)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $250 to $600 per person per day (USD, excl. int'l flights)
Reviews
US
Email Sterling | 50-65 years of age | Experience level: first safari
Brian handle everything as a professional but with a personal touch!
It's nice when you people do what they say they are going to do, in today's world. The people at Customise Travel took excellent care of us the entire time we were there like family. They provide the services the offered and more. We got transferred to and from the airport. The guided tour of the falls by our guide Gary was interesting, others around us were attempting to hire him for the own private tour. We were able to completely relax at our lodge, The Nkosi! Ah yes these people wil always be with me in my heart, they helped us celebrate wife birthday. The food and drinks were some of the best I had in my travels. The river dinner cruise, the helicopter ride plus the Chobe National parrk guided tour along with the Hwange national park made memories that will last a life time. The personal touch of Brian showing up for the birthday celebration with his daughter Precious was the cherry on top. Even had the wife there to see us off at the VFA airport. Africa is all that we dreamed and more thanks to Customise Tours. Will see you again!
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you, Sterling for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
FI
Email Niklas | 20-35 years of age | Experience level: over 5 safaris
Nice and flexible tour
It was really easy to communicate with Brian. He was really helpful and flexible. Also game drives were nice and our safari guide/driver made his best to help us to spot many animals.
Vegetarian food wasn’t that good. Just some mayo sandwiches. Maybe for the next vegetarian customers they could offer more options.
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you, Niklas for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
US
Email Uday Baral | 50-65 years of age | Experience level: 2-5 safaris
Brian Chimwai was excellent, friendly, attentive and responsive.
I was happy with this operator. They were very responsive and approachable compared to other operators we tried. We found them to be reliable and our guide Brian Chimwai was super!
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you Uday for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
TR
Email Mehmet Koruturk | 35-50 years of age | Experience level: 2-5 safaris
Great Trip
Brian was a great host, he was waiting for us in the airport when we landed.
Everything was organised perfectly and we had the trip of a lifetime.
Brian was accomodating and helped us add various activities and customize the trip while in Victoria Falls.
I would definitely recommend Customise Agency and will be back.
Thank you Brian
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you Mehmet for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
US
Email BHG | 35-50 years of age | Experience level: 2-5 safaris
Brian was easy to communicate with and very helpful.
The tour started by being picked up in Victoria Falls. Brian was my guide/driver who picked us up and drove us to Hwange National Park with beverages available during the drive. We arrived and got on a Safari vehicle. There were only 3 people total on my safari, which was nice. We toured the park for miles. After 50km+ or so we stopped for lunch, then resumed until the late afternoon.
We saw tons of elephants, zebras, giraffes, wildebeests, warthogs, some lions, and various antelopes, including a magnificent sable. Did I mention tons of elephants?!
I have traveled throughout the world, and this experience is something you will be glad you did. Highly recommend.
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you BHG for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
NL
Email Julia | 20-35 years of age | Experience level: 2-5 safaris
Great safari
It was a super great safari in Chobe National Park for our family(2 adults and 1 kid). A tour guide picked us up from a hotel in Victoria falls and transferred in a car(private for 3 of us) to Botswana border. After that we continued a tour with another guide from another company in an open 4x4 vehicle. It was 6 people plus 1 child, everyone had a nice place.
Safari itself and the boat part were both great, also lunch. Quick communication about planning before the tour.
Highly recommend this company.
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you Julia for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
Email Taryn Bowden | 35-50 years of age | Experience level: over 5 safaris
Phenomenal and Personal !!
One of the best communications! The only tour company that replied immediately to all my questions and queries and rearranged the tour. They gave a brief outline, but were happy to change the itinerary to suit my needs and what I wanted out of the tour. It was a very personal tour, always punctual, had a smile and cold bottle of water in their ever faithful Toyota Chaser vehicle. They handled any queries and were on standby the entire time to answer any questions. We loved our personal experience! We arrived as strangers but we left as family!
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you Taryn for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
CZ
Email Jurij Protasena | 35-50 years of age | Experience level: first safari
Very well organized tour with nice people all the way through
I am happy I took a tour with CUSTOMISE travel. Everything went perfectly well from tre very first moment when we contacted the agency until the moment when they brought us back home. Super fast responses, nice people, smooth transfers and great guides!
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you Jurij for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
Email Gail Pearson | 50-65 years of age | Experience level: over 5 safaris
Excellent Service and Delivery from Start to Finish.
Brian was truly amazing from my first enquiry about planning a customised tour at Victoria Falls through to the final day of the trip. He responded promptly to my questions, understood my needs well and provided an excellent level of service throughout the tour. I found him completely reliable. I would certainly use Customise Travel and Tours again.
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you Gail for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
Email Ryan Johnson | 20-35 years of age | Experience level: 2-5 safaris
Busy, well-designed itinerary
We did the 4 Day, 3 Night Victoria Falls (incl. helicopter flight) and Chobe National Park Tour. The itinerary was full, but well-designed, and we did everything we wanted to do in the limited time that we had. Both Vic Falls and Chobe were incredible experiences.
The team at Customise Travel & Tours, and especially Brian, were incredibly helpful and communicative and made our experience all the better. Can't recommend this tour enough!
Reply from Customise Travel and Tours
Posted on May 27, 2024Thank you Ryan for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.