Reviews

Sort By: Date Most Helpful Rating 31-40 of 45 Reviews
Franco   –  
Switzerland CH
Visited: April 2023 Reviewed: Jun 2, 2023

Email Franco  |  20-35 years of age  |  Experience level: 2-5 safaris

Beautiful country and region with good travel agency
5/5

We spent a week in zimbabwe in the Victoria Falls region, with day trips to Botswana & Zambia.
The whole trip was wonderful and thanks to good planning we were able to see a lot in a short time.
Our ideas were taken into account and integrated into the travel planning.
The recommended accommodation at Pioneers Victoria Falls was excellent with new facilities, beautiful surroundings and great food.
We can highly recommend the travel agency, and the price-performance ratio is definitely right.
Many thanks to Brian and Customize Travel & Tours for the unforgettable trip.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Franco for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Joe Vogel   –  
Germany DE
Visited: March 2023 Reviewed: Apr 18, 2023

Email Joe Vogel  |  65+ years of age  |  Experience level: over 5 safaris

Brian (Customise T.&T.) did an excellent job. Highly competent, fulfilled all our wishes to 100 % !
5/5

A very friendly, warm, accommodating guide with a great background of knowledge and outstanding expertise. He was able to fulfill all of our wishes, including our special requests, to our complete satisfaction at any time. I will recommend him and his company at any time. If I plan to visit Zimbabwe once more, I will contact him again. Every Dollar, every Cent we paid was worth it.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Joe for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Melanie Caduhada   –  
United States US
Visited: March 2023 Reviewed: Apr 4, 2023

Email Melanie Caduhada  |  20-35 years of age  |  Experience level: first safari

Customise Tours is the Absolute Best!
5/5

I booked a 4-day Victoria Falls and Chobe Tour with Brian. This was my first visit to Africa and I was traveling alone. Brian put together an amazing itinerary for the time that I had to visit Victoria Falls and Chobe. He showed up promptly at the airport upon my arrival, and made sure I felt safe and comfortable throughout my visit. Brian is so hardworking, organized and kind, and I sincerely enjoyed his company during my visit. It felt like I was seeing Zimbabwe and Victoria Falls alongside a friend I had known for years.
Victoria Falls was a truly magical and majestic site of nature to see. My entire visit to Africa entailed South Africa and Namibia, but the experience in Zimbabwe and Victoria Falls was a definite highlight. The animals such as elephants and giraffes were abundant even outside of game drives. Highly recommend visiting Zimbabwe and Victoria Falls with Customise Tours - you will have a lovely and memorable experience with one of the best guides in the area!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Melanie for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Angie Gibson   –  
Australia AU
Visited: March 2023 Reviewed: Mar 27, 2023

Email Angie Gibson  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional, pleasant and persistent never let's you down.Brian
5/5

Brian always communicated in a professional and timely manner. He made sure all our activities were on time with the right amount of information when we needed it. Our tour was exactly what we requested plus more due to Brian's input. Highly recommend Brian he will enhance whatever tour you want to put together or leave it to him and it will be done!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Angie for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Athol Gibson   –  
Australia AU
Visited: March 2023 Reviewed: Mar 27, 2023

Email Athol Gibson  |  65+ years of age  |  Experience level: 2-5 safaris

Very Professional Very conscientious & Trustworthy!!
5/5

Brian Chimwai (Customised Travel Zimbabwe is honestly a pleasure to do business with!!
He is very diligent and caring - nothing was too much for Brian
You could contact me directly for a personal reference if you desire - but I will tell you to relax Brian's got it coveted!!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Athol for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Zach   –  
Sweden SE
Visited: January 2023 Reviewed: Feb 23, 2023

Email Zach  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent tour company
5/5

We had an excellent experience with this company. Brian was amazing, helped us with everything we needed from activities to transport. He was very trustworthy and willing to go the extra mile to make sure we had a great time. Couldn’t recommend this company and Brian more, they are fantastic!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Zach for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Benjamin Lievens   –  
Belgium BE
Visited: February 2023 Reviewed: Feb 23, 2023

Email Benjamin Lievens  |  35-50 years of age  |  Experience level: 2-5 safaris

Great sevice
5/5

Brian is a nice and well organized guy.
If you go to the falls or Zimbabwe, he is the guy you can rely on to have everything fixed for you.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Benjamin for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

ETHAN   –  
Australia AU
Visited: January 2023 Reviewed: Jan 28, 2023

Email ETHAN  |  35-50 years of age  |  Experience level: first safari

Organised and Ready
4/5

Brian was great to deal with. He organised everything for me and even came along to one of the activities!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Ethan for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Stephanie Leber   –  
United States US
Visited: December 2022 Reviewed: Jan 18, 2023

Email Stephanie Leber  |  20-35 years of age  |  Experience level: first safari

Brian was incredible!
5/5

I could never say enough good things about Brian and the tour he organized for us. Every activity was so incredible and planned out so well!! The accommodations were incredible and the people were amazing as well! Brian made sure everything went smoothly and we couldn’t recommend him enough!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Stephanie for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Hamu   –  
Zimbabwe ZW
Visited: January 2023 Reviewed: Jan 4, 2023

Email Hamu

The service was superb
5/5

The service was excellent and we enjoyed the experience due to how customise travel and tour where organizing our day to day activities,we would love to visit again

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Hamu for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 42
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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