Reviews

Sort By: Date Most Helpful Rating 31-40 of 44 Reviews
Ryan Johnson   –  
Ethiopia ET
Visited: May 2024 Reviewed: May 6, 2024

Email Ryan Johnson  |  20-35 years of age  |  Experience level: 2-5 safaris

Busy, well-designed itinerary
5/5

We did the 4 Day, 3 Night Victoria Falls (incl. helicopter flight) and Chobe National Park Tour. The itinerary was full, but well-designed, and we did everything we wanted to do in the limited time that we had. Both Vic Falls and Chobe were incredible experiences.

The team at Customise Travel & Tours, and especially Brian, were incredibly helpful and communicative and made our experience all the better. Can't recommend this tour enough!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on May 27, 2024

Thank you Ryan for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.

Azmi Habeeb   –  
India IN
Visited: May 2024 Reviewed: May 27, 2024

Email Azmi Habeeb  |  35-50 years of age  |  Experience level: first safari

Excellent service and value for money!!
5/5

Brian and his family offered us their warm hospitality and great service. We loved all the activities they had planned for us especially White water rafting and helicopter tour of the Victoria falls. His itinerary was flexible enough to cater to our interests. We found the whole package cost effective as well. He used to come by himself to drop us off at many of our activities and made sure we were comfortable throughout the journey. Definitely recommend customise travel and tours for a memorable experience at Victoria Falls.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on May 27, 2024

Thank you Azmi for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.

Attila Valyi   –  
Hungary HU
Visited: October 2022 Reviewed: Nov 1, 2022

Email Attila Valyi  |  50-65 years of age  |  Experience level: over 5 safaris

Well organized tour with polite and courteous, friendly guides.
5/5

Good value for money and excellent services. Look for Brian as guide. Can arrange almost everything even short notice.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Attila for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Rebecca Engback Nordin   –  
Zambia ZM
Visited: October 2022 Reviewed: Nov 3, 2022

Email Rebecca Engback Nordin  |  20-35 years of age  |  Experience level: first safari

We had a great experience with Customise Travel and Tours!
5/5

We had a great day and the staff was so helpful and kind. I really recommend going with this company for an excellent experience!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Rebecca for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Hamu   –  
Zimbabwe ZW
Visited: January 2023 Reviewed: Jan 4, 2023

Email Hamu

The service was superb
5/5

The service was excellent and we enjoyed the experience due to how customise travel and tour where organizing our day to day activities,we would love to visit again

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Hamu for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Stephanie Leber   –  
United States US
Visited: December 2022 Reviewed: Jan 18, 2023

Email Stephanie Leber  |  20-35 years of age  |  Experience level: first safari

Brian was incredible!
5/5

I could never say enough good things about Brian and the tour he organized for us. Every activity was so incredible and planned out so well!! The accommodations were incredible and the people were amazing as well! Brian made sure everything went smoothly and we couldn’t recommend him enough!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Stephanie for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

ETHAN   –  
Australia AU
Visited: January 2023 Reviewed: Jan 28, 2023

Email ETHAN  |  35-50 years of age  |  Experience level: first safari

Organised and Ready
4/5

Brian was great to deal with. He organised everything for me and even came along to one of the activities!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Ethan for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Benjamin Lievens   –  
Belgium BE
Visited: February 2023 Reviewed: Feb 23, 2023

Email Benjamin Lievens  |  35-50 years of age  |  Experience level: 2-5 safaris

Great sevice
5/5

Brian is a nice and well organized guy.
If you go to the falls or Zimbabwe, he is the guy you can rely on to have everything fixed for you.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Benjamin for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Zach   –  
Sweden SE
Visited: January 2023 Reviewed: Feb 23, 2023

Email Zach  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent tour company
5/5

We had an excellent experience with this company. Brian was amazing, helped us with everything we needed from activities to transport. He was very trustworthy and willing to go the extra mile to make sure we had a great time. Couldn’t recommend this company and Brian more, they are fantastic!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Zach for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Athol Gibson   –  
Australia AU
Visited: March 2023 Reviewed: Mar 27, 2023

Email Athol Gibson  |  65+ years of age  |  Experience level: 2-5 safaris

Very Professional Very conscientious & Trustworthy!!
5/5

Brian Chimwai (Customised Travel Zimbabwe is honestly a pleasure to do business with!!
He is very diligent and caring - nothing was too much for Brian
You could contact me directly for a personal reference if you desire - but I will tell you to relax Brian's got it coveted!!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Athol for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 41
  • 4 star 3
  • 3 star 0
  • 2 star 0
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