Reviews

Sort By: Date Most Helpful Rating 41-44 of 44 Reviews
Athol Gibson   –  
Australia AU
Visited: April 2022 Reviewed: Aug 29, 2023

Email Athol Gibson  |  65+ years of age  |  Experience level: 2-5 safaris

The most honest caring punctual operator Brian made our trip!!!
5/5

Please understand we are in no way connected with Brian We are Australians living in Australia!
We never knew Customised until we arrived into Zim - Brian was at the airport waiting!
We are available for any referrals you may require inreference to Brian - he was marvellous you will not be disappointed!!!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on May 5, 2024

Thank you Athol for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.

Iain Massie   –  
United Kingdom UK
Visited: September 2019 Reviewed: Oct 5, 2021

Email Iain Massie  |  35-50 years of age  |  Experience level: over 5 safaris

Awesome experience
5/5

I contacted Brian through a Facebook post he put up about the Great Migration and he informed me that his company could organise a trip for me. I've lived in Africa and I am also a photographer so I had some specific news and expectations. I was also having to balance a tight budget so that needed to be taken into account. Brian and his colleague Festus in Nairobi put together a programme of 6 1/2 days in the Masai Mara. I had my own vehicle/driver/guide so I could determine how long I wished to stay at a certain site or move on. This gave me the advantage of seeing other interactions which other would have missed including jackels and vultures coming in to finish off a Lion kill and hyena and jackels interacting at a kill. We did also get to see the wildebeest and zebras crossing the Mara though unfortunately the river was too low for Crocodiles. Overall a great experience and both Brian and Festus kept in contact throughout the week to check everything was running smoothly. I stayed just outside the park gate which meant easy access. The tented camp was comfortable and met my needs and my budget. Overall highly recommended.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Iain for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Marlissa Lahi   –  
Estonia EE
Visited: October 2022 Reviewed: Oct 30, 2022

Email Marlissa Lahi  |  20-35 years of age  |  Experience level: first safari

Accommodate all of our needs
5/5

Brian is an excellent tour guide with a great compassion. He is always on time throughout the tour. We needed to change schedule and he was very flexible and accommodating. When our baby got sick, he quickly found an on call doctor who visited our hotel and checked our baby. Very very recommended!

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Marlissa for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Mike   –  
Poland PL
Visited: August 2021 Reviewed: Oct 3, 2021

Email Mike  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

Bring a face covering as the dust can be a little inconvenient.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Mike for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 41
  • 4 star 3
  • 3 star 0
  • 2 star 0
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