Reviews

Sort By: Date Most Helpful Rating 41-44 of 44 Reviews
Niklas   –  
Finland FI
Visited: September 2023 Reviewed: Sep 28, 2023

Email Niklas  |  20-35 years of age  |  Experience level: over 5 safaris

Nice and flexible tour
4/5

It was really easy to communicate with Brian. He was really helpful and flexible. Also game drives were nice and our safari guide/driver made his best to help us to spot many animals.

Vegetarian food wasn’t that good. Just some mayo sandwiches. Maybe for the next vegetarian customers they could offer more options.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on May 5, 2024

Thank you, Niklas for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.

Jonathan Wampler   –  
United States US
Visited: July 2023 Reviewed: Aug 4, 2023

Email Jonathan Wampler  |  20-35 years of age  |  Experience level: 2-5 safaris

Customise Travel & Tours was amazing and perfectly tailored our trip to Zimbabwe.
5/5

I cannot recommend Customise Travel & Tours enough. We were scheduled to have a 3 day trip to Victoria Falls and unfortunately our flight was canceled. We were able to arrive a day late, and Brian with Customise Travel & Tours ensured that we were still able to complete our entire itinerary. He truly went above and beyond. We were thrilled with our trip.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on May 5, 2024

Thank you Jonathan for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.

Susanne Gren   –  
Sweden SE
Visited: June 2023 Reviewed: Jul 21, 2023

Email Susanne Gren  |  50-65 years of age  |  Experience level: first safari

Everything worked out as the plan
5/5

Happy and pleased with the tour.
I can really recommend, we get a jeeptour and a boattour and saw a lot of animals.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Susanne for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.

Franco   –  
Switzerland CH
Visited: April 2023 Reviewed: Jun 2, 2023

Email Franco  |  20-35 years of age  |  Experience level: 2-5 safaris

Beautiful country and region with good travel agency
5/5

We spent a week in zimbabwe in the Victoria Falls region, with day trips to Botswana & Zambia.
The whole trip was wonderful and thanks to good planning we were able to see a lot in a short time.
Our ideas were taken into account and integrated into the travel planning.
The recommended accommodation at Pioneers Victoria Falls was excellent with new facilities, beautiful surroundings and great food.
We can highly recommend the travel agency, and the price-performance ratio is definitely right.
Many thanks to Brian and Customize Travel & Tours for the unforgettable trip.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jul 24, 2023

Thank you Franco for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 41
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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