SafariBookings has received complaints from clients about Madukha Tours and Safaris .

Reviews

Sort By: Date Most Helpful Rating 21-30 of 46 Reviews
Christian   –  
Switzerland CH
Visited: October 2023 Reviewed: Oct 21, 2023

Email Christian  |  35-50 years of age  |  Experience level: 2-5 safaris

Very beautiful safari trip
4/5

Good communication with Madukha Tours. Overall a very beautiful safari trip. We have seen a lot of animals. Very kind guide.
The only downside was, that the lodges changed a few days before we started our safari and we then stayed three nights at the same lodge. So the lodges were not these, we initially planned to go according the itinerary. However, the new lodges were nice too.
I recommend this safari agency.

Lu Ming Shen   –  
China CN
Visited: September 2023 Reviewed: Oct 21, 2023

Email Lu Ming Shen  |  35-50 years of age  |  Experience level: first safari

Wonderful and remarkable Safari time, nice people of Africa
5/5

We had 8days Safari in Kenya and 4nights in Zanzibar which was overall wonderful and remarkable experience. This is our first time in Africa , before we arrived we had lots of worries .... But we finally found most people we met are very nice , polite and willing to help, Hotels are clean and comfortable , arrangement of Safari are full of fun with reasonable schedules. I would say thanks to Wiiliam and our guide Steve and drivers , who provide high quality and professional service, especially William, from beginning to the end he was so helpful and always quick responce of every request of us so that we had a smoothly journey in Kenya and Tanzania. Also our guide Steve are so experienced and talented in founding animals , mostly he was the first one to find cheetahs, Lions and always give us the best position. I will definitely recommend Madukha to my friend.

Alex   –  
Austria AT
Visited: October 2023 Reviewed: Oct 22, 2023

Email Alex  |  35-50 years of age  |  Experience level: 2-5 safaris

Good Tour
4/5

We had a good tour with lots of adventures. Communication with William was good from the beginning. Answers were swift and usually helpful. Were picked up at the airport without any troubles. Lodges/Camps were not high class but all well, clean and fit for the trip you're doing. Food was all fine as well.
The Land Cruiser was a somewhat older vehicle which had quite an amount of milage, but it ran smoothly. One car issue was dealt with, without any interferance to our tour.
Our driver was more of a driver than a guide. With the radio connection he was in contact with others and always tried to get us to the propper spots, however there was hardly any information about the things we see, about the animals and so on. So if you're looking for a guide as well, this might be a consideration
Overall we are happy and would return in case of coming back.

Raymond   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 27, 2023

Email Raymond  |  50-65 years of age  |  Experience level: first safari

Great service and fantastic communication from Madukha.
5/5

Our Safari holiday was an absolutely amazing experience. We saw the big 5 and so much more.
Our guide Bill was incredible, so accommodating and flexible.
The whole booking process was seamless, great communication via email from the outset.
The accommodation at all parks was very comfortable with good food.
Overall, we made memories that will last a lifetime, seeing these majestic animals in their own environment. Highly recommend.

Christian   –  
Switzerland CH
Visited: October 2023 Reviewed: Nov 13, 2023

Email Christian  |  35-50 years of age  |  Experience level: 2-5 safaris

Tansania 7 days safari
4/5

We did a 7 days Tanzania safari. Overall we had a very nice trip and have seen a lot. The lodges were awsome and the animals just amazing. The price for value is good and the communication with the agency was fast and easy. The guide did a good job during the safari. Unfortunately he get in touch with us again two weeks after the safari and asked us for money for his family - not what you expect from upper price safari tour.

Sean Owens   –  
United States US
Visited: November 2023 Reviewed: Nov 29, 2023

Email Sean Owens  |  50-65 years of age  |  Experience level: over 5 safaris

Great Guide and Great Lodge!
5/5

Excellent safari in all regards - from a great guide to a phenomenal lodge (Tawi) - would highly recommend!

Ryan Ziemann   –  
United States US
Visited: March 2024 Reviewed: May 6, 2024

Email Ryan Ziemann  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Tour, Great Accommodations, Great Guide
5/5

Madukha Tours provided great communication in advance of the trip, and was very responsive to emails. I believe all were answered within 24 hours. Itinerary was provided, ahead of time, and Stephen our driver/guide was always prompt, courteous, and flexible. We had a great time spending the week with him getting to know him as well as learning about everything we saw. Everything went very smoothly. Stephen networked very effectively with the other guides to stay on top of animal movements/activities in the parks.

I have no complaints whatsoever, as the trip was almost perfect, however I thought I'd provide a few "be awares":

-Our vehicle was an older van and did break down twice. Once was a simple loose battery cable, fixed within minutes by Stephen, the second was a wire that got severed. This was fixed in town within an hour (and they had a contingency vehicle lined up if it hadn't gotten fixed quick). These vehicles do take a beating, so this is certainly understandable.
-There is not a lot of room for excess luggage. While this was a "group" tour, it was the off season, and we ended up the only two. We don't travel light to start with, and were doing other travels besides the safari. If there were 5 or 6 of us and everyone had 2 bags per person I don't think we'd all have fit.
-Water was provided only on the 2 days with a very long drive between sites, and no snacks were provided. (There were plenty of opportunities to pick some up at rest stops however, just know to plan to bring/buy what you need)
-Be prepared for anything that needs to be paid directly, as in the remote areas, credit card isn't always doable, and ATMs are not always easily accessible (ie the Maasai area).
-Generally: You are going on "safari" to be a spectator of nature and nature often has its own plans. Each day may have its own unexpected twists and turns. Relax, go with the flow, enjoy the journey, and you will have a great time!

Sebastian Daviter   –  
Germany DE
Visited: July 2024 Reviewed: Aug 11, 2024

Email Sebastian Daviter  |  35-50 years of age  |  Experience level: first safari

Steve gave us a lot of information about the country, the people and the animals, drove carefully
5/5

The tour was very well organized and we had a really great guide in Steve. We visited four national parks and stayed in camps and lodges. Madukha Tours made our individual requests possible. We can only recommend Madukha and would book with them again.

Lucinda   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 26, 2024

Email Lucinda

Really enjoyable Kenyan experience although not all smooth sailing
4/5

We had a wonderful time in Kenya and we had a truly fantastic guide in Andrew that took us to the Mara and to Naivasha- we would genuinely have enjoyed to have been with him for longer. We enjoyed the tour that had been arranged for us and our friends by William although sadly at the very last minute our accomodation was changed and having been very excited about where we were going to, suddenly this all changed. The new lodge was ok but we would have preferred the original option.
The coast hotel that he booked us was excellent.

Annika   –  
Germany DE
Visited: August 2024 Reviewed: Sep 1, 2024

Email Annika  |  20-35 years of age  |  Experience level: first safari

Well planned tour, nice lodges, excellent game drives
5/5

We booked our 8 day safari with William, wo always responded within a couple hours to all our emails. The booking process was really smooth.
During the booking process we asked for a ride on the hot air balloon, which was organized perfectly and one of the best experiences we ever had. We think this is a must!
Our driver Joshua was always on time and drove safely. At the game drives, where we saw all big 5, he managed to find the perfect picture taking spots, even if there were many other vehicles around. He always answered all our questions about the animals and Kenya. The car seemed a bit old compared to other companies cars, but it was reliable and therefore we did not mind.
We would like to suggest that the driver packs a picnic blanked to enjoy the lunches during the full day game drives even more.
The mid-range lodges (mostly sopa lodges) exceeded our expectations.

We would totally recommend the tour with Joshua to our friends.

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