SafariBookings has received complaints from clients about Madukha Tours and Safaris .

Reviews

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PJ   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 29, 2024

Email PJ  |  20-35 years of age  |  Experience level: first safari

Great rates & friendly service
5/5

You will be in safe hands with Madukha Tours. From the moment we contacted them, they were responsive to requests via email & offered us the same safari as other groups for a significantly cheaper price. Upgrading to private & a land cruiser was a no brainer & made our experience extra special. As people who are used to life in the UK, we did find the lack of "official" confirmation of e.g. payment a little strange, but once we arrived in Kenya we understood that this is the way things work there!

Our driver was incredibly friendly (Paul) and knew how to find all the animals, including catering to our perhaps unusually high interest in birds and antelopes. We saw leopards, cheetahs, lions, serval, giraffe, elephants, rhino, buffalo, hippo, 15 species of antelope (including the delightful dik-dik) and 100+ species of bird. Paul was there for us the whole time & we always felt safe with him. We did have a copy of "The Safari Companion", which together with my partner having a PhD in biology provided me/us with a particularly detailed account of the animals we were seeing & why they were behaving in certain ways. I suspect if you want that experience, you may want to request a specially trained guide who has a bronze or above certification from KSPGA.

The lodges booked for us by Madukha were all great & above our expectations.

We were very pleased we went with Madukha and not others!

Priya   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 18, 2024

Email Priya  |  20-35 years of age  |  Experience level: first safari

Exceptional
5/5

Madukha Tours was exceptional. From the point I got in touch to the conclusion of the safari, they were perfection itself. They were organised, efficient and jovial. All the hotels were excellent, service at the hotels was brilliant and the food was terrific. Small details like USB ports in the Land Cruiser, and arm rests being adjusted were brilliant. Every need was catered for and we didn’t have to ask. Our flight was cancelled due to NBO being ok strike and Madukha were willing to start the safari a day later, so we could do the entire trip. Each lodge we stayed at was different to the one prior. The people of Kenya are wonderful. Not enough can be said for our safari guide, John. He was knowledgable, polite and great fun. He kept us entertained throughout and was arguably the best animal spotter - the fact that we saw the big 5 on multiple occasions and host of other animals was a bonus. The hot air balloon ride with Hot Air Balloons is a must. It gives a view that is not possible if driving. A special shout out to the loos en route to each park! I have not seen cleaner loos. All in all, an incredible trip. Thank you Madukha, William, John and Kenya.

Annika   –  
Germany DE
Visited: August 2024 Reviewed: Sep 1, 2024

Email Annika  |  20-35 years of age  |  Experience level: first safari

Well planned tour, nice lodges, excellent game drives
5/5

We booked our 8 day safari with William, wo always responded within a couple hours to all our emails. The booking process was really smooth.
During the booking process we asked for a ride on the hot air balloon, which was organized perfectly and one of the best experiences we ever had. We think this is a must!
Our driver Joshua was always on time and drove safely. At the game drives, where we saw all big 5, he managed to find the perfect picture taking spots, even if there were many other vehicles around. He always answered all our questions about the animals and Kenya. The car seemed a bit old compared to other companies cars, but it was reliable and therefore we did not mind.
We would like to suggest that the driver packs a picnic blanked to enjoy the lunches during the full day game drives even more.
The mid-range lodges (mostly sopa lodges) exceeded our expectations.

We would totally recommend the tour with Joshua to our friends.

Sebastian Daviter   –  
Germany DE
Visited: July 2024 Reviewed: Aug 11, 2024

Email Sebastian Daviter  |  35-50 years of age  |  Experience level: first safari

Steve gave us a lot of information about the country, the people and the animals, drove carefully
5/5

The tour was very well organized and we had a really great guide in Steve. We visited four national parks and stayed in camps and lodges. Madukha Tours made our individual requests possible. We can only recommend Madukha and would book with them again.

Ryan Ziemann   –  
United States US
Visited: March 2024 Reviewed: May 6, 2024

Email Ryan Ziemann  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Tour, Great Accommodations, Great Guide
5/5

Madukha Tours provided great communication in advance of the trip, and was very responsive to emails. I believe all were answered within 24 hours. Itinerary was provided, ahead of time, and Stephen our driver/guide was always prompt, courteous, and flexible. We had a great time spending the week with him getting to know him as well as learning about everything we saw. Everything went very smoothly. Stephen networked very effectively with the other guides to stay on top of animal movements/activities in the parks.

I have no complaints whatsoever, as the trip was almost perfect, however I thought I'd provide a few "be awares":

-Our vehicle was an older van and did break down twice. Once was a simple loose battery cable, fixed within minutes by Stephen, the second was a wire that got severed. This was fixed in town within an hour (and they had a contingency vehicle lined up if it hadn't gotten fixed quick). These vehicles do take a beating, so this is certainly understandable.
-There is not a lot of room for excess luggage. While this was a "group" tour, it was the off season, and we ended up the only two. We don't travel light to start with, and were doing other travels besides the safari. If there were 5 or 6 of us and everyone had 2 bags per person I don't think we'd all have fit.
-Water was provided only on the 2 days with a very long drive between sites, and no snacks were provided. (There were plenty of opportunities to pick some up at rest stops however, just know to plan to bring/buy what you need)
-Be prepared for anything that needs to be paid directly, as in the remote areas, credit card isn't always doable, and ATMs are not always easily accessible (ie the Maasai area).
-Generally: You are going on "safari" to be a spectator of nature and nature often has its own plans. Each day may have its own unexpected twists and turns. Relax, go with the flow, enjoy the journey, and you will have a great time!

Sean Owens   –  
United States US
Visited: November 2023 Reviewed: Nov 29, 2023

Email Sean Owens  |  50-65 years of age  |  Experience level: over 5 safaris

Great Guide and Great Lodge!
5/5

Excellent safari in all regards - from a great guide to a phenomenal lodge (Tawi) - would highly recommend!

Raymond   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 27, 2023

Email Raymond  |  50-65 years of age  |  Experience level: first safari

Great service and fantastic communication from Madukha.
5/5

Our Safari holiday was an absolutely amazing experience. We saw the big 5 and so much more.
Our guide Bill was incredible, so accommodating and flexible.
The whole booking process was seamless, great communication via email from the outset.
The accommodation at all parks was very comfortable with good food.
Overall, we made memories that will last a lifetime, seeing these majestic animals in their own environment. Highly recommend.

Lu Ming Shen   –  
China CN
Visited: September 2023 Reviewed: Oct 21, 2023

Email Lu Ming Shen  |  35-50 years of age  |  Experience level: first safari

Wonderful and remarkable Safari time, nice people of Africa
5/5

We had 8days Safari in Kenya and 4nights in Zanzibar which was overall wonderful and remarkable experience. This is our first time in Africa , before we arrived we had lots of worries .... But we finally found most people we met are very nice , polite and willing to help, Hotels are clean and comfortable , arrangement of Safari are full of fun with reasonable schedules. I would say thanks to Wiiliam and our guide Steve and drivers , who provide high quality and professional service, especially William, from beginning to the end he was so helpful and always quick responce of every request of us so that we had a smoothly journey in Kenya and Tanzania. Also our guide Steve are so experienced and talented in founding animals , mostly he was the first one to find cheetahs, Lions and always give us the best position. I will definitely recommend Madukha to my friend.

Ho Yi Hsiao   –  
Taiwan TW
Visited: August 2023 Reviewed: Oct 20, 2023

Email Ho Yi Hsiao  |  20-35 years of age  |  Experience level: first safari

They are really nice and wonderful!
5/5

I have a good communication with the boss. Everything is good including the guide. Recommend Madukha Tours!

Sandra   –  
United States US
Visited: September 2023 Reviewed: Oct 10, 2023

Email Sandra  |  65+ years of age  |  Experience level: 2-5 safaris

Accommodating and flexible to the parties concerns and needs.
5/5

I arranged a safari for a group initially of 5 friends and relatives that grew to 12. I started with a package safari off the website and tweaked it to the groups wants. Quick response time from Madukha. We added extra day in Nairobi for recovery - it's a long flight from NYC. We added another day for the giraffe center and the elephant orphanage before starting our safari. I contacted 3 companies on Safaribookings and only Madukha agreed to the tweaks. We checked the reviews of the tented camps and lodges on tripadvisor . One did not meet our standards and Madukha offered an option to change it for an upgrade. All the other accommodations were awesome. The accommodations were the same as the more expensive safari companies used. We had two vans and each night I would discuss with a driver/ tour guide the next day's schedule. The driver/tour guide accommodated special requests ie stopping at a pharmacy, lunch on the last day before the airport. I have been on other safaris and saw many different animals thanks to driver Paul's knowledge. The company made three different airport picks and two airport dropoffs on schedule. I have recommended Madukha to a neighbor that I only discovered over the weekend is booking a safari in 2024.

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