Our tour consultant with our clients on departure
Tourist Line Safaris (permanently closed)
- Located In:
- Size:
- 1-5 employees (Founded in 2020)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $200 per person per day (USD, excl. int'l flights)
Reviews
Email Evans | 20-35 years of age | Experience level: first safari
Excellent. I recommend.
Budget friendly, very accommodating and kind. I saw all the big five animals among many others. Driver guide very professional, providing an upclose view of animals.
Email Max | 20-35 years of age | Experience level: first safari
AMAZING 10 DAYS KENYA AND TANZANIA SAFARI.
I and my family enjoyed our 10 days kenya and Tanzania safari. Masai Mara and Serengeti were the very best. All thanks to the team for reliable communication, the guides, Eric and Josh for being so professional too. Josh helped fix my spoilt camera on safari. The food and accomodations were amazing, at a nice budget. Thank you so much.
Email Maurine | 35-50 years of age | Experience level: 2-5 safaris
Very professional, good service and friendly company.
From the beginning of the safari to the end, my six days safari was amazing. The food was good, the driver guide, Richard was very professional. The team was responsive and very kind. We appreciate this company and surely recommend to all tourists travelling to Kenya and Tanzania.
PT
Email Inês Ferreira | 35-50 years of age | Experience level: first safari
This is a total scam!!! The fotos are not from the hotels you stay, there are extra costs everyday!!
This company puts fotos of magnific hotels and then leaves you on a terrible hotel. There are extra costs everyday, the meals are terrible, the facilities totally not clean, the guide is very rude. Please don'´t book never ever with this company!!!
Reply from Tourist Line Safaris (permanently closed)
Posted on Dec 28, 2021Hello Ines,
We hope our response finds you well.
We would kindly like to address this review.
This particular client booked for a budget safari. Which means, camping & budget hotels. The safari was very much comfortable, as we always give the very best to our clients. However, she wanted a luxury accommodation facility that she saw on our luxury packages online, for free. As a company, that's difficult to do. At this point, this is where she began naming our budget hotels "terrible" and hating on everything, for no particular reason.
The extra cost she is talking about is the PCR tests while crossing the border from Kenya to Tanzania, which is obviously known that we are going through a pandemic, and tests like these are important and mandatory, especially while travelling. Everyone understands this.
In every slight situation even as small as doing a quick picnic lunch, she kept on threatening the driver and yelling at him, telling him "I will call the police!" texting the office on the same as well. We took it light, and tried to make her safari as comfortable as possible, which includes even changing her hotel in Amboseli NP to an upgrade, for free. Still this wasn't enough.
We are highly offended by this client calling us all sorts of names despite us trying our best to make them comfortable. Our clients whom we have served before and even after them, know that we provide the best and quality services at very friendly prices.
Thank you.
QA
Email Mitch | 20-35 years of age | Experience level: first safari
Impressive! First-class experience, budget-friendly and worry-free tour.
Lilian was really keen into assisting clients; all of our queries and worries were answered and catered before we even book the trip. She's a star! They do have a lot of knowledge about the requirements (quarantine, PCR tests, etc.) and can give suggestions for almost about everything. We arrived in Nairobi and was picked up by a very enthusiastic driver, Geoffrey, who has a lot of understanding and grasp of the city. We were then taken to the office and met Lilian and Fiona, who assisted us of our personal needs before we proceed with our tour. The manager, Dave, were very considerate to our requests.
Our Safari driver, Mr. Boneface, kept us safe the whole trip. He has expertise of the roads/locations and has consciousness and awareness of the animals. He caters our needs and made sure that we are comfortable. Met Moses as well from Masai Village who took us a tour in the village. We met Ben from Amboseli who took us to early morning walk in Amboseli.
We were closely monitored by the office in Nairobi for our needs, they always check our comfort. We enjoyed the whole trip because of this wonderful team, Tourist Line Safaris. Amazing experience.
QA
Email Maria | 35-50 years of age | Experience level: first safari
Excellent! Accommodating and friendly
Tourist line safaris are truly a great help! Due to our current situation im at doubt at first to travel. But they willingly assist me specially Lilian from my planning to actual tour with ease and a good price.
Email Natasha Blu | 20-35 years of age | Experience level: 2-5 safaris
WARM HEARTED SAFARI
This was my best safari because the people were really nice and I was very happy with the way they ran things. I enjoyed the transparency of the employees and how they adviced me since the weather was really bad on that day. They made sure I was OK and content with every service they offered. Weather changes being beyond our control, I was equally impressed by how they suggested other fun things to do before the climate could be suitable for my safaris. I would recommend tourist line safaris to anyone who would like to have a 1st class experience. Thank you tourist line and the team for being a part of my enticing safari tour.
Email Agnes | 20-35 years of age | Experience level: 2-5 safaris
Amazing Experience and service!!
Lilian was so responsive the entire time and she provided me with all the information i needed.
I was impressed. She delivered exactly what she promised.
I will always use Tourist Line Safaris anyday anytime..
Email vurtex njoroge | 20-35 years of age | Experience level: 2-5 safaris
what a way to start the year
my expectations were met and even exceeded, i mean, the team was well coordinated, communication was on point, no sudden stop overs leading to delays, security was well organized. everything went well smooth. no words can explain the experience
Email Charles matheka | 20-35 years of age | Experience level: 2-5 safaris
Perfect experience..best safari ever
Everything was just perfect..we saw the bog five animals..the tour guide was very proffesional...the driver was the best and it was a world class experience....we enjoyed every bit if it and i would want to come back for more