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Kipok Africa Adventures
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- TANAPA, BRELA & MNRT
- Tour Types:
- Budget & mid-range tours that, when possible, use accommodations owned and operated by them
- Destinations:
-
TZ
- Price Range:
- $50 to $500 ppper person per day (USD, excl. int'l flights)
Reviews
Email Maria Nemethova | 50-65 years of age | Experience level: first safari
unreliable, untrustworthy and careless
I am writing to express my extreme dissatisfaction with my recent safari experience in Tanzania with Kipok Africa Adventures
I booked 3-day safari package for 2 people, including one airport transfer, transfers to and from accommodation before and after the safari, and full 3-day safari with guide and accommodation.
Itinerary: 1.day Tarangire, 2.day Ngorongoro and 3.day Lake Manyara
Contact person: Amani
Specific Feedback
• Communication: After we paid for our trip, we received very little communication from Kipok Adventures. We were not informed that we would be with a different group/company each day, even though we paid for a package that should have included the same guide for the entire trip. They also charged us extra for the airport transfer, which should be included in the price of our package.
• Plan changes: The original safari plan included visiting Tarangire National Park on day one, Ngorongoro Crater National Park on day two, and Lake Manyara National Park on day three. At the last minute, we were informed that the plan was changing and we would be visiting Lake Manyara on day two and Ngorongoro Crater on day three. Due to these changes, on the second day of our safari, we had too much free time because we were very close to Lake Manyara, and on the last day, we had to rush through Ngorongoro Crater (the highlight of safari) in order to make it to Arusha on time. This made the trip feel rushed and stressful.
• Guides: We had a different guide from a different company every day. We never knew for sure who would be leading us. For two days, the car had no company markings. The guide on the last day was very unprofessional and did not organize the taxi to our hotel properly. We had difficulty getting back to our hotel and had to ask the guide from the previous day, John from Crater Explorer Tours, for help. John was the only one responding and actually the only really professional guide on our trip. I am very grateful to him for helping us even though he was not our guide on the last day.
Additional Feedback
I would also like to add that I sent a complaint letter to Kipok Africa Adventures but I did not receive a response until few days later, after I sent a warning to write a review based on my experience. This is already 2 weeks and since then I did not hear from the company. I believe that this shows that Kipok is not serious about addressing customer complaints.
Conclusion
I am very disappointed with the service that I received from Kipok Africa Adventures. I would not recommend them to anyone.
Email Tadeáš | 20-35 years of age | Experience level: first safari
The operator was funny and educational
We booked 3 day safari months before we arrived. Communication was with no problem on WhatsApp , they even arranged taxi to hotel for us. Safari was perfect, guide was great and we had a great time. Highly recommended.
Email Sabbab | 20-35 years of age | Experience level: first safari
Knowledgeable and friendly.
Overall had a great experience with Kipok Africa. They had a great tour guide that helped us see all the wonders of the Serengeti. Good communication prior and helped arrange any adjustments swiftly. Highly recommend!
Email Calvin | 20-35 years of age | Experience level: first safari
Amazing operator, amazing experience
Visited in January, lovely weather, for 3 days 2 nights at Serengeti and Ngorongoro. Saw 4 of the big 5 aside from the leopard. Tour guide was experienced and friendly, food was excellent. Camped 1 night in the Ngorongoro crater which was terrifying but amazing. Expected to tip around 20 USD per night.
Email Robin | 65+ years of age | Experience level: 2-5 safaris
Excellent day trip to Tarangire National Park
We were picked up at pur location on time and got to Tarangire in good time. Our driver, Justine, was able to get us to locations where we saw lions and elephants which is what I was most interested in seeing. Because of rainy season and high grass, it was hard work for Justin to find the lions but he did a fantastic job! He stayed as long as we wanted to so we could watch the animals. I highly recommend this tour operator!
Email Kathy | 50-65 years of age | Experience level: over 5 safaris
Reliable
I would highly recommend Kipok Adventures. Amani was true to his word and gave my friend and i a specialized day trip to Tarangire National Park. Justin the tour guide and driver was very attentive to where the animals were and we managed to see a male lion very close and lionesses and their cubs in another location. This park has stunning landscape as well as plenty of elephants.
Email Izabella | 20-35 years of age | Experience level: first safari
Amazing experience
The guide was very helpful and friendly, gave us a great explanation about the location and the animals, and the company was readily available to sort out any issues that arose about the trip.
Overall had a great time.
Email Amber | 20-35 years of age | Experience level: 2-5 safaris
The organisation is well prepared and contact is available for almost 24/7.
With my parents I did a three day safari from Serengeti to Ngorongoro. The tour guide was really nice and speaks good English. Also the lodges were great, employees are friendly and the food was delicious. In the parks we have never seen so many wild animals together. It was aan experience to never forget!
Email Jocelyn | 20-35 years of age | Experience level: first safari
A once in a life time safari experience - would definitely recommend!
My friends and I had a fantastic experience on our safari. Overall we thought it was great value for money. We especially loved our food on the trip and our chef made sure we were well fed throughout the day. Our driver had 10+ years of experience driving around the Serengeti and shared his expertise with us as we drove around the safari. We managed to see many animals during our trip (including the Big 5!) Overall, everyone we met were super friendly and made sure we had an unforgettable experience and felt safe throughout. I would definitely recommend this tour to anyone - it is a once in a lifetime opportunity!
Email Chloe | 20-35 years of age | Experience level: first safari
Fantastic Safari with an amazing guide and chef!
This was a great 4 day trip! Our tour guide Frankie was extremely knowledgable, continually giving us interesting facts about the country and the animals! Chef John was amazing, all his meals were delicious and just what we needed after a long day driving in the sun!
Disclaimer
- All corporate and/or tour info is provided by Kipok Africa Adventures, not SafariBookings