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Our Guide David with one of our Landcruisers
Unscripted Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2012)
- Member Of:
- Eco Tourism Kenya & Tourism Regulatory Authority
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
KETZ
- Price Range:
- $150 to $300 ppper person per day (USD, excl. int'l flights)
Reviews
Email Max | 20-35 years of age | Experience level: 2-5 safaris
Do not recommend. Dishonest business practices, poor communication
We booked a 3 day Masai Mara safari with Unscripted Safaris. While our time in the park itself was good, the whole experience was marked by poor communication and shady business practices. The first point of suspicion was that the tour informed us several months after booking that our costs would be increased by nearly $300 a person due to an increase in park fees. However, these fee increases had been announced well in advance of our booking and we had assumed that they were already included in the price of our safari. We had no choice but to pay. On the day of our safari, the guide that we specifically had requested was not there, and was replaced with someone else. This was done without any prior warning or communication. Most critically, our itinerary at the time of booking that our tour would a 3 day safari that included an afternoon game drive the first day, a full day the second, and a morning game drive on the final morning. Halfway through our safari, we were told by our guide that this was not possible, and we would have to leave immediately in the morning of day 3 and depart the park. This was supposedly due to park policy, but none of this was communicated to us in advance. Our tour was cut short of what was promised, and our request for a partial refund was refused.
It was clear that Unscripted was simply telling us whatever we wanted to hear in order to make the sale. Once we had booked, all sense of customer service went out the window. Next time, I will go with a more honest company.
Email Rashid | 50-65 years of age | Experience level: 2-5 safaris
Best safari experience with family
We did a 4 days Kenyan safari to maasai mara and Lake Naivasha with my wife and kids. Everything was smooth from communication to execution of the safari. Our hotel was well located by the river and our guide Jeremy was so friendly and knowledgeable about the parks and animals. We shall book again with them once ready for more experiences
Email Joseph | 35-50 years of age | Experience level: 2-5 safaris
Great amazing safari experience
Had an amazing time with unscripted safaris, John our guide for the 3 days in the maasai mara was so good,humble very chatty with us ensuring we enjoyed and had a good time. Thank you so much
Disclaimer
- All corporate and/or tour info is provided by Unscripted Safaris, not SafariBookings
- The tours offered by Unscripted Safaris are subject to their terms & conditions