Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 118
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

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David   –  
United States US
Visited: September 2024 Reviewed: Sep 24, 2024

Email David  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of David and not that of SafariBookings.
Standard safari with some annoyances
2/5

Overall, the safari seems to follow a standard itinerary that many other companies also offer. We did see a lot of animals including the Big 5 and in that sense the safari was great. I only give 2 stars because of some annoyances:

1) My wife is short and wasn't able to see out of the pop up roof of the Landcruiser (for which you pay extra). She wanted to stand on top of a seat when we were looking at a cheetah that was barely visible (covered by grass) but was told by our driver that that is not allowed because it can damage them and that it's his boss Lewis' rule, with whom we had made the booking. I then wrote to Lewis and he told me it's not allowed because it's illegal and fined heavily by the park authorities. We saw many other safari companies allowing their customers to stand on their seat. So I then looked up the park rules online and it didn't say anything about it being illegal. Lewis doubled down and told me to ask a park official at the gate. I did just that (he probably didn't expect me to) and they told me, amused that I'd even ask, that it's perfectly legal and makes sense for short people. Nevertheless, we decided to let it rest, until my wife got neck pain two days later from always craning it while tip toing to be able to see. At that point I again wrote to Lewis pleading that he allows it for the last two days and he finally did. However, he never admitted that he lied about it being illegal. TLDR: if you're short find a different safari company

2) Our flight on the last day was quite late at 11pm. The original itinerary had us be at the airport around 5pm after visiting the giraffe center at 3pm. Before booking, I had asked Lewis about adding extra things in Nairobi and he told me that we can also visit the Nairobi museum and eat at a famous restaurant and then be dropped off at the airport at 7pm which sounded good to us. Then, on the last day our driver told us that he has to keep going immediately after arriving with us in Nairobi but that a different driver from the company can take us. However, after talking with his Boss there apparently was no different driver available. Our driver rushed us through the giraffe center (urging us to leave) and then dropped us of at the airport at 4:15 pm. We were okay with skipping the museum and the restaurant because we were tired and saw how stressed the driver was, but we didn't appreciate being rushed through the giraffe center which was supposed to be a nice stop on the last day and then bring dropped off at the airport super early.


A couple words on our driver/guide Daniel: he definitely knows the parks inside and out and is a good driver and very good at finding many animals. He also knows a lot about the animals when asked. However, I wish he would be more outgoing in sharing information about animals without us asking. And I wish he would be a bit friendlier and above all not rush us so much on the last day.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 118
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0
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