Reviews

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Eleanor   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 10, 2024

Email Eleanor  |  35-50 years of age  |  Experience level: over 5 safaris

Incredible and Unique
5/5

Meektrails arranged an incredible and unique African safari adventure for us. Our expert guide, Philip, ensured we had the best experiences wherver we went. All the lodges Meektrails arranged for our stay in Kenya were excellent - Amboseli Sentrim was our favourite.

Philip arranged for us to try a range of local food, including tilapia with spinach and oogali. He made us feel safe and comfortable, and was extremely knowledgeable.

Our 8-day trip took us travelling across Kenya, from Amboseli to the Maasi Mara. A particular and recommended highlight was our cycling and walking safari in Hell's Gate National Park. I would have loves to have spent a full day there.

We were spoilt at the Zebra Plains Lodge in the Maasi Mara with a birthday cake, traditional singing and dancing and a private meal. The lodge provides the perfect location for sitting with a drink in hand to watch the sun go down over the savannah.

Well done Gadson from Meektrails for your part in arranging our trip, and a big thank you to our guide, Philip.

I highly recommend Meektrails to anyone wanting to visit Kenya.

Mirko   –  
Germany DE
Visited: July 2023 Reviewed: Nov 12, 2024

Email Mirko  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Mirko and not that of SafariBookings.
Unreliable
1/5

I went on a 10 day Safari with this company last July, unfortunately we did not like it.
Before booking they promise

Before departure they promise you whatever you want, but once there you don't get it. We asked to have a jeep instead of a “minibus”, we even paid money on top but we did not get it. It was told we will receive binoculars, so we did not bring ours and even those were not available. For the last we asked for a guide expert in birds since of the group is an experienced researcher in forestal ecology, as you can imagine the guide was not an expert in birds. So we felt like children, promised a lot but it was all a bunch of lies.

Other issues, the plan was changed without even informing us. We were supposed to spend 2 days in a park, but the company changed the plan and neither gave us an alternative, so we spent a day basically doing nothing.

As cherry on top, because of some departures issues, we arrived 2 days late. We kindly asked for a “discount” for the activities not done, and were told that was not possible cause everything was already booked, only later we discovered that the tickets of the parks are paid once only at the entry so our tickets were booked. When we pointed that out, it has been told to us that we will be reimbursed, and as you can get from this review, it has been more than a year I'm still waiting to be contacted.

Reply from Meektrails Safaris
Reply from Meektrails Safaris
Posted on Nov 13, 2024

Meektrails safaris Limited (owner)
9 hours ago
Hello Marko,

Your trip was long ago. You raised a complaint and we compensated you despite having paid more for your hotels changing the whole itinerary despite being in the peak season. We did not charge you extra for the change of dates. Pushing you forward your dates in each place.

You have posted a review each year on a different platform. We refuse to be Blackmailed as our reviews on all platforms speak for us. Telling us to pay you money so you pull down the reviews is not within our ethics, as a culture and an honest company so we want everyone to see everything and judge for themselves.

Many thanks for sharing your experience.

Karan   –  
Australia AU
Visited: October 2024 Reviewed: Nov 13, 2024

Email Karan  |  20-35 years of age  |  Experience level: first safari

The lion isn't the only king of the bush
5/5

My partner and I both agree that this was the best trip we have ever done, a life-changing experience that you absolutely have to do if you love wildlife.

Meektrails was on time, professional and had excellent communication. From the time we were picked up and through the entire trip everything went smoothly and they went above and beyond to make us feel welcomed and taken care of. Compared to all the other tour operators we spoke to, Meektrails offered a lot better rates which we found more than fair and we loved the quality of the lodges they had booked for us.

The true highlight of our trip was our guide John, a legendary guide whose professionalism and expertise are what made our trip what it was. He's very passionate about seeing animals and told us to get ready early (he would always be ready much earlier than agreed so we never once had to wait for him) and we were always the first ones in the park. He never rushed us, and ensured we took our time, and his enthusiasm to find the animals was contagious. He is well-connected and made efforts to find out from other guides what was going on in the park from other guides staying at lodges and this allowed us to plan our routes and entry points to find the best action, a lot of the other jeeps we encountered in the parks said they had not seen many of the animals we had because of our intel. If your primary goal is to see the most amazing wildlife action you can, then John is the man you want in your corner.

We saw every animal on our bucket list and loads of big cats every single safari day, we also saw a lot of hunting action, lions ambushing wildebeest and cheetahs hunting warthogs. We even saw leopards 3 times and a cub and mother (only ours and a couple of other jeeps found this). The best action was at Masi Mara and Amboseli.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 178
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 2
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