Our Consultants in the office
Meektrails Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $2,000 per person per day (USD, excl. int'l flights)
Reviews
AR
Email Leandro | 20-35 years of age | Experience level: first safari
Great operator! Magical trip!
It was an incredible trip and experience! I would love to first thanks Meektrails because of the great service provided. Also a big shout out to Mike, he was the best guide and make us see every animal! Also a big thanks to Pauline for managing the trip! I choose to make the amboseli, hells gate, naivasha, nakuru and masai mara 7 trip day. I would not choose hells gate and naivasha again, because it is a very tight schedule and the most interesting were amboseli, nakuru and masai mara. I would spend more days there. I recommend the upgrades of the hotels. The amboseli hotel was very good (although it has no AC) but the rest were superb!! Very good food in everyone and attention. We went on February and was very hot and no rain (but local people told us there was rains in January surprisingly. Climate change, what can you do?). The hot is only during day, you can rest very well at night, Masai mara was a bit cool luckily. I think this is the company with best price and the quality of the trip is very high (probably similar to other good rated companies), but better priced. For me this was the decision maker because I paid the same for 7 days when other companies had the same price but only for 6 days.
DE
Email Elizabeth | 20-35 years of age | Experience level: first safari
Not customer-oriented, only interested in own profits
Starting with the positives:
* Our driver exhibited exceptional friendliness and punctuality throughout the journey.
* We were consistently provided with excellent vantage points for capturing wildlife photographs.
* Despite encountering dangerous traffic conditions, our driver drove safely, though it's worth noting the necessity for functional safety belts within the vehicle.
However, handling of unforeseen circumstances by Meektrails Safari, particularly regarding our delayed arrival:
On the downside:
* Meektrails initially suggested omitting a day from our Masai Mara itinerary, a significant disappointment given its prominence in our plans and its associated cost, with no reimbursement offered.
* Contrary to their stated cancellation policy guaranteeing full refunds in such situations, we were informed that refunds were not feasible due to upfront payments for accommodations and entrance fees.
* During the safari we saw that these fees were typically paid upon arrival, contradicting Meektrails' explanation.
* Following considerable negotiation, Meektrails agreed to adjust our itinerary to two full days in Masai Mara, yet failed to compensate for the activities and accommodations we skipped.
* Additionally, the promised sightseeing activity in Nairobi on our final day was abruptly canceled without prior notice, leaving us feeling fooled
In conclusion, we recommend you to recognize the potential for abrupt changes in plans during such excursions. However, Meektrails' failure to stick to their refund policy and their apparent attempts to prioritize their interests leave a negative impression. Regrettably, we cannot recommend this agency.
Reply from Meektrails Safaris
Posted on Mar 26, 2024Many thanks for posting your safari experiences with all the people here looking for a good safari in our beautiful country Kenya. This is an eye opener.
I will point out what you did not mention, that your flight was delayed for over a day and it is busy season here.
Despite your flight being delayed for over a day we managed to rework your itinerary making sure you did not miss out on anything without charging you extra for changing some of the dates despite the hotels considering your booking as a last minute cancellation. We actually paid more for the change, some places 100% for the room.
The 100% refund is for us protecting our clients, in most cases we cover the losses as you well know the hotels have different policies, we look at it in a positive way that no one will book a holiday in Africa with the intensions to cancel last minute. We only do it to protect the clients, rarely do the cancellations occur.
This is the same thing that we did for you, just did not find it necessary to tell you we are paying some of the hotels afresh for the changes since yours was considered a last minute no show and we had to push every place a day ahead. Rarely do such cases occur.
I think honesty is very important everywhere as the only place that would not fit inn was a night in Lake Naivasha because of your Flight back home.
Many thanks for choosing our beautiful country Kenya for your holiday.
IT
Email Davide | 35-50 years of age | Experience level: first safari
A great outdoor experience
It was a great trip, a outdoor adventure and a super tour
DE
Email Ralph | 50-65 years of age | Experience level: over 5 safaris
Amazing
The best 10 days safari i ever did.
All was perfect organized also the Sundowner and Bush Dinner.
James Mungai was a very good driver and an amazing guide with high quality knowledge about the animals.
If i want do kenya safari again i book Meektrails and if possible James Mungai as driver n guide.
US
Email Helena | 35-50 years of age | Experience level: first safari
An Unforgettable Safari Experience with Meektrails Safaris
I recently embarked on a safari adventure with Meektrails Safaris, and I can confidently say that it was an experience of a lifetime. From start to finish, every aspect of our journey was meticulously planned and executed, leaving us with memories we’ll cherish forever.
Exceptional Driver - Ben: Our safari wouldn’t have been the same without Ben, our exceptional driver and guide. His knowledge of the African wilderness was astounding, and he skillfully navigated the rugged terrain, getting us up close to magnificent wildlife. Ben’s passion for Africa, its people, and its wildlife was contagious, and he shared captivating stories that enriched our safari experience.
Efficient Booking Process - Pauline: Pauline, who handled our booking, deserves special mention. She promptly answered all my questions, ensuring that I felt confident and well-prepared for the adventure ahead. Her responsiveness and attention to detail were commendable. But that’s not all—Pauline and the owner went above and beyond by personally meeting us at our hotel before the safari. Their warm welcome set the tone for the entire trip.
Exceeding Expectations: Meektrails Safaris delivered exactly what they promised—and more. The itinerary was well-organized, and every detail was as stated. But what truly impressed us was how everything exceeded our expectations. The accommodations were comfortable, the meals were delicious, and the overall experience was seamless. It’s rare to find a company that not only meets expectations but surpasses them.
A Memorable 20th Anniversary: Our safari coincided with our 20th anniversary, and Meektrails Safaris made it unforgettable. They arranged a special anniversary celebration at the camp—a magical evening under the African sky, surrounded by flickering lanterns and the distant sounds of wildlife. It was a moment we’ll forever hold dear.
Feeling Safe and Inspired: As a first-time traveler to Africa, I had some apprehensions. However, Meektrails Safaris put my mind at ease. Safety was their priority, and their experienced team ensured we felt secure throughout. We explored the vast plains, encountered majestic animals, and gained a newfound appreciation for the natural world. It was an educational and awe-inspiring journey.
In summary, Meektrails Safaris turned our safari dreams into reality. If you’re seeking an authentic, well-organized, and heartwarming safari experience, look no further. Thank you, Meektrails Safaris, for an adventure that touched our hearts and ignited our love for Africa.
Email Connie | 35-50 years of age | Experience level: first safari
James Mungai was very knowledgeable, professional, patient and punctual.
What an amazing 10 day getaway. All accommodations were as shown, the tour guide had so much info, and all listed activities were given as promised. 10/10.
IT
Email Fabrizio e Laura | 35-50 years of age | Experience level: first safari
All perfect!
We thank Meek Trails Safari and the whole team for the unforgettable experience! Pauline, professional, kind and meticulous, listened to our every request, advising us in the best possible way in defining the trip. Daniel (the owner of the agency) who together with Pauline welcomed us warmly at the airport, handing us over to the care of our driver Sami. We spent the entire holiday with him and he was an unparalleled travel companion, capable, professional, patient and extremely helpful.
We were in Kenya from 9 to 16 January, we spent unforgettable days thanks to the perfect organization of our Safari. No inconvenience or setbacks, all far exceeding our wildest expectations. First stop the Maasai Mara: we stayed at the Zebra Plains Mara Camp, a well-kept and intimate structure in the immediate vicinity of the park. We will never forget our beautiful and spacious tent overlooking the river: the terrace allowed us to enjoy the landscape and observe a hippopotamus preparing to enter the water. The exquisite food and the kindness of the staff made us feel at home. The visit to a Maasai village, their dances and the welcome received made these three days spent at the Maasai Mara even more special and exciting. The next stop was Lake Naivasha: the boat trip and the walk along the lake gave us close encounters with zebras, gazelles, giraffes, pelicans and many other species of birds. In the afternoon we reached Hell's Gate and admired this spectacular landscape, the rocky walls, the greenery and the animals that live there. The walk made us discover the suggestive and endless canyon that crosses the park. The night was spent at the Kongoni Lodge (simple accommodation and good food) and then we left to reach the Amboseli park. Upon arrival, with Kilimanjaro in the background and the myriad of animals that populate the park, we had the sensation of living in a documentary. We stayed at the Sentrim Amboseli Lodge for two nights. The Lodge is located not far from the park entrance, the tents are comfortable (too bad, there was no mosquito net here) and the food is excellent. It was very nice to enjoy the company of the many animals that live in the green areas of the structure. Last day, transfer to Nairobi for departure, needless to say that earthquake returned to Italy with the sickness of Africa. It is certain that for the next Safari we will turn to Meek Trails Safari!!!
(automatic translation from Italian)
US
Email Molly & Daniel | 20-35 years of age | Experience level: first safari
Amazing tour, beautiful safari and accommodating guide
We had an amazing time on our safari with Meektrails. Peter was our driver/guide and he was the best - fun and had lots of insight about the animals and where to see them. We were able to design a unique tour based on the parks we wanted to see and Meektrails did a great job of organizing it for us, including nice/clean accommodations. Peter really went above and beyond to make our experience great. We had a wonderful time and couldn’t recommend Meektrails enough.
Email Marjaana | 35-50 years of age | Experience level: 2-5 safaris
Spectacular, unforgettable experience with Ben
Our safari adventure, led by the incredibly knowledgeable and kind guide Ben, exceeded all expectations. Witnessing the majestic Big 5 in their natural habitat was a dream come true, with Ben ensuring we didn't miss a moment. The variety of activities, from exhilarating bicycle rides and serene boat safaris to intimate walking tours, added depth to our exploration of the wilderness.
The sunsets were spectacular, each evening sky a masterpiece. An immersive experience into the Masai culture enriched our journey, offering a glimpse into the traditions and lifestyles of the local communities.
Accommodations were top-notch, blending luxury with the natural beauty of our surroundings. Ben's flexibility and expertise shaped this into not just a safari, but a life-changing adventure. Highly recommended for anyone seeking a truly unforgettable experience.
CN
Email ran | 35-50 years of age | Experience level: first safari
Amazing tour EXCELLENT!!! Anthony is very friendly and excellent!
这是我们第一次的非洲之旅，非常棒的一次体验！没想到找到了一家特别靠谱的旅行社，向导兼司机除了专业以外，非常的友善！是一位非常值得信赖的朋友！能在旅游当中及时响应我们的需求，在整个行程中有求必应，相处的非常愉快，而且向导非常的暖心、体贴、周到！不仅找到了我们list上所有的动物，而且还主动给我们找到一些以外的惊喜！而且，当他得知我们喜欢拍照后，每次都能帮我们找到最佳拍摄角度！真的非常优秀！五星推荐！
This is our first trip to Africa, it was an amazing experience! I didn't expect to find a particularly reliable travel agency. Besides being professional, the guide Anthony is very friendly and excellent! He is a very trustworthy friend! Being able to respond to our needs in a timely manner during the trip, responding to every request throughout the entire journey, and getting along very happily. Moreover, the guide is very warm, considerate, and thoughtful! Not only did we find all the animals on our list, but we also took the initiative to find some unexpected surprises for us! And when he found out that we like taking photos, he always helps us find the best shooting angle! And safari jeep was best for photography and comfortable for travel. Really excellent experience! Five star recommendation! Everyone want to travel to kENYA , book MeekTrails Safari!
