Reviews

Sort By: Date Most Helpful Rating 71-80 of 94 Reviews
Belinda   –  
Canada CA
Visited: November 2023 Reviewed: Dec 16, 2023

Email Belinda

Most dependable tour operator
5/5

Spent a 9 day customized tour with Ongerie and couldn’t be happier. I had a limited budget and Emmanuel made many customizations to make it fit my objectives and places I wanted to visit. Be warned everyone…lots of things can go wrong sur to weather (roads washed out), crazy tourists, and cars breaking down…all are a normal part of safaris but but far of all the tour operators other had, mine handled all the unexpected events the best. I never ever worried as Emmanuel was always one step ahead. Our driver even told me how lucky I was to have them and he deals with many many operators. A little advice for your Safari…pay the extra for the 4x4 Land Cruiser instead of the mini van. Totally worth it. Also, make sure if you do budget you know what it entails. Could mean no wifi and also after 10 pm no electricity in the parks. I also paid a bit more for mid range accommodations and am so glad I did. Experience of a lifetime! Thank you Emanuel!!!❤️❤️❤️

Michael Evans   –  
Ireland IE
Visited: December 2023 Reviewed: Dec 28, 2023

Email Michael Evans  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent holiday
5/5

We had a great trip to Masai Mara on Safari helped by Ongeri Luxury safaris. Alex was very helpful with all the quotations and arrangements and was very patient with us making sure we got to our final hotel in Diani beach the Ocean Village near the air strip there. We had a great guide for our game trips and only regret is we did not do the balloon safari which means we will need to come back again.

Dimitris Assimakis   –  
Greece GR
Visited: December 2023 Reviewed: Jan 9, 2024

Email Dimitris Assimakis  |  50-65 years of age  |  Experience level: first safari

Fantastic service & awesome experience!!
5/5

Really fantastic service from Ongeri Expeditions. Cazeah, our dedicated personal travel manger, was supportive, accommodating and extremely helpful from the very first moment until the very end of our travel, addressing effectively and promptly each and every detail concerning our itinerary, accommodation and transfers. Martin, our driver, was extremely capable, reliable and really flexible to our demands, always trying to do the best for us. A great experience and an unforgettable journey thanks to Ongeri Expeditions and its lovely people! Thank you so much Cazeah and Martin!!

Fatema   –  
Kenya KE
Visited: January 2024 Reviewed: Jan 22, 2024

Email Fatema  |  20-35 years of age  |  Experience level: over 5 safaris

Well organised
5/5

Thank you Ongeri Expeditions for making our stay at Hildana memorable. Everything was well organised and they were constantly in touch with us throughout the stay and after. Will definitely book through you again.

Reha   –  
United States US
Visited: January 2024 Reviewed: Jan 25, 2024

Email Reha  |  20-35 years of age  |  Experience level: 2-5 safaris

Cazeah was informed, helpful and prompt. She is excellent at her job!
5/5

I got in touch with Ongeri Expedition two weeks before the date we were supposed to go to Nairobi and Masai Mara. The agent assigned to us was Cazeah Owiti. She was prompt in her responses, every query I sent was responded to within a couple of hours. I could customise our itinerary where needed with the help of our agent. The communication overall was fantastic. We were helped with all the bookings - hotels, camps, transport from airport to the hotel, flight from Nairobi to Masai Mara.
Upon arrival to Nairobi, we were assigned with a porter who met us once we landed and guided us through immigration and the baggage belt. We then learned that the airline had misplaced our bags, but Ongeri Expedition was kind enough to help us through that process too. We were assigned another porter when we came back to the airport the same night to claim our bags.
Our agent made sure we felt safe and could rely on her for any help or assistance.
Masai Mara, in general is an expensive tourist destination because of its unmatched wildlife reserve. But, Ongeri Expedition has different packages according to the budget to cater to everyone’s needs and tastes.
Ongeri Expedition was an excellent choice and I wouldn’t think twice to plan a visit to Kenya again with them. They were reliable, and fantastic at their job.
Special thanks to Cazeah, our tour agent for everything she did for us.

Mairi   –  
United Kingdom UK
Visited: October 2023 Reviewed: Feb 14, 2024

Email Mairi  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience from start to finish
5/5

We had the trip of a lifetime with Ongeri Expeditions in Kenya!

Communication was excellent and all our queries were answered quickly.

Our driver and guide George was extremely knowledgeable about the wildlife and fauna, and looked after us well the whole trip. Most importantly he made sure that my partner (who had never been on a safari before) got to see his Big Five!

We visited Samburu, Lake Nakuru & Masai Mara. These provided a great mix of wildlife and landscapes. We opted for the luxury accommodation and all the places we stayed were of an extremely high standard. Our highlight would have to be Ashnil Surana camp in Samburu - truly stunning surroundings (watching elephants and other wildlife crossing the river from your veranda) and a beautiful lodge. The staff at all the camps could not do enough for you! I am vegetarian and all the camps had several options for me to choose from. In the months running up to our trip we had some of our accommodation changed, however we were advised this was due to bad feedback for one camp, and the new camp in Samburu having opened up, so it was clear from the outset that Abner takes great care to only provide the best experiences.

All in all we would not hesitate to recommend Ongeri Expeditions to anyone looking for the perfect Kenyan safari experience!

Lorna   –  
United Arab Emirates AE
Visited: February 2024 Reviewed: Feb 19, 2024

Email Lorna  |  20-35 years of age  |  Experience level: first safari

Amazing customer service
5/5

Very good team, responsive to enquiries. The drivers were great, very friendly and knowledgable. I would recommend to books with them

XU   –  
China CN
Visited: February 2024 Reviewed: Mar 3, 2024

Email XU  |  20-35 years of age  |  Experience level: first safari

Thank you for giving us an unforgettable journey. Africa is truly enchanting.
5/5

This trip gave us wonderful memories.
Firstly, as for the coordination, Zippy was very patient and attentive. She adjusted the itinerary and hotel arrangements several times according to my needs. She even applied for a WeChat account for me because I don't have WhatsApp.
Our driver was Bonnie, and I highly recommend him!!!!!! He was very responsible and experienced. He searched diligently for animals in Maasai Mara and Amboseli, especially on the last day in Maasai Mara. Bonnie spent the whole day with us on a safari in the park. Knowing that we were disappointed not seeing a leopard, he insisted on taking us to track one when he heard there was a sign of leopard before we left the park. We were fortunate enough to witness a leopard hunting, and we are especially grateful to him for that! Overall, it was a very satisfying journey. Thank you very much! By the way, it's better to choose accommodations inside Maasai Mara.

Charity   –  
Kenya KE
Visited: March 2024 Reviewed: Mar 18, 2024

Email Charity

Accommodating
5/5

The experience was amazing n the staff were friendly n accommodating,we had a fabulous time there especially having our child the staff were patient with us and very ready to assist,Ongeri expedition thank you for the experience.

Sue Goff   –  
United Kingdom UK
Visited: March 2024 Reviewed: Apr 3, 2024

Email Sue Goff  |  50-65 years of age  |  Experience level: first safari

Fantastis
5/5

From our first enquiry to receiving a lovely email once Home, Abner and Ongeri were fantastic, from finding our camp, organising the most amazing balloon Safari, and being just the other end of a WhatsApp with answers to any questions we had, you have helped us make memories we will never forget.

Average User Rating
5.0/5
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