Reviews

Sort By: Date Most Helpful 21-30 of 34 Reviews
David   –  
Spain ES
Visited: May 2024 Reviewed: May 25, 2024

Email David  |  35-50 years of age  |  Experience level: over 5 safaris

Nice, professional tour
5/5

We took the 2-day gorilla tour to Bwindi from Kigali. The road trip is a bit long for 2 days, but it is organised most efficiently, so that you make the most of your time. Our guide Roland was nice and helpful. The accomodation they offered was very beatiful, in the fringes of the park. The staff was super friendly there. We were lucky and watched many gorillas in a relatively short trek.
We also took the Batwa experience, a guided tour to a nearby protected forest with these forest people where they explained (and showed us!) about their ancestral practices, including dances. Lovely people. Don't miss it and bring some sweets for the children!
Finally, do not be surprised if after paying quite a big sum for your trip (including gorilla permits) you do not get any contract, invoice or receipt of payment (which made us a bit anxious at the beginnig). However, they delivered all the services as agreed and expected

Brian   –  
Australia AU
Visited: May 2024 Reviewed: Jun 3, 2024

Email Brian  |  35-50 years of age  |  Experience level: first safari

Organised, knowledgeable and friendly.
5/5

We organised a custom tour of Rwanda to suit a short break we had. Jonathon was very helpful with lots of contact via email and WhatsApp to design the right tour for us.

Moses was our guide on the ground. He was very accommodating to what we wanted to do around the scheduled tour. He was always happy to share his knowledge, wisdom and point out lots of animals we would have missed.

The tour itself was wonderful, we saw so many animals during safari in a very comfortable vehicle. The trekking for gorillas was magical and golden monkeys amazing. We are of average fitness and really struggle with the hike for chimpanzees but we were doing it in wet season - so not ideal timing.

We would definitely recommend Epic Uganda for your safari.

Alicia Enciso   –  
Uruguay UY
Visited: July 2024 Reviewed: Jul 13, 2024

Email Alicia Enciso  |  50-65 years of age  |  Experience level: over 5 safaris

Rhe best company to know the magic of Uganda
5/5

A super serious company. Comply with everything agreed. Excellent quality services and locations. Moses is committed to his work, he constantly makes sure everything is working perfectly, a charming person. The guide Roland always has the best energy, busy covering all your needs, even going beyond what is stipulated. It was a pleasure to share with him the treasures of this country of endearing people.
I recommend it 100%
Thanks Moses! Thanks Roland! 🙏

Anna   –  
United States US
Visited: June 2024 Reviewed: Jul 14, 2024

Email Anna  |  50-65 years of age  |  Experience level: first safari

Epic Uganda was incredibly responsive and professional.
5/5

Our experience with Epic Uganda, from the pre-trip communication to the beginning, middle, and end of the trip was exceptional. My husband and I chose the 6 day Rwanda-Uganda Gorillas and Wildlife Safari. Our guide Scotius was warm, kind, knowledgeable, and an excellent driver. Our nightly lodging was comfortable with amazing, attentive staff. We were blown away by experiencing the gorillas a chimpanzee - an incredibly special experience. Our wildlife drives were beyond expectation with lions and leopard spotting! The boat ride on Lake Edward was a surprise with the abundance of wildlife—elephants, hippos, crocodiles, and birdlife. Be prepared for lots of time driving, and be sure to secure an Eastern Africa Visa.

Courtney   –  
United States US
Visited: July 2024 Reviewed: Jul 28, 2024

Email Courtney  |  35-50 years of age  |  Experience level: first safari

5 day solo adventure
5/5

Completed a 5 day solo adventure with Epic Uganda. Thoroughly enjoyed the lodges and scheduled program of golden monkeys, gorilla trekking, Queen Elizabeth Park, and chimpanzee trekking. Thank you!

Ash   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 30, 2024

Email Ash  |  50-65 years of age  |  Experience level: first safari

Friendly and accommodating
5/5

Excellent service from Epic and especially Moses throughout our 3 day stay in Rwanda. Nothing was ever a problem and would always be there to assist and drop us off wherever we wished to go - even the crowded downtown hotel in Kigali!! Thanks Moses. You’re a gem!!

Prema RG   –  
United States US
Visited: July 2024 Reviewed: Aug 6, 2024

Email Prema RG  |  20-35 years of age  |  Experience level: first safari

Kind and funny
5/5

This tour was amazing! Seeing the gorillas was a once in a lifetime experience. We also thought the Batwa tour was incredibly informative. We learned about how this group had been forced out of the park by the Ugandan government for gorilla conservation. Highly recommend supporting the Batwa community if you can.

Nic   –  
Switzerland CH
Visited: August 2024 Reviewed: Aug 11, 2024

Email Nic  |  35-50 years of age  |  Experience level: 2-5 safaris

Epic adventure
5/5

We went on a 4 days safari with Epic Uganda Vacation. The communication with Moses and the team was very smooth, we have been picked up by our super friendly and attentive guide Scodious at our base in Kigali, who drove us to Bwindi national park, taking care of all our needs and showing us the beautiful regions. We stayed 3 nights at Bweza lodge, which turned out to be a gem of an arrangement, with a magnificent view on the impenetrable forest. The staff there was also great: very kind and helpful. The gorilla tracking was a one-in-a-lifetime experience, unforgettable. All in all, an EPIC VACATION, 11 out of 10!
And Scodious ROCKS, she simply does!!

Kevin   –  
United States US
Visited: July 2024 Reviewed: Aug 12, 2024

Email Kevin  |  35-50 years of age  |  Experience level: first safari

An incredible journey through 2 beautiful countries!
5/5

I did a 6 day tour with Epic Uganda Vacation as a solo traveller in Rwanda and Uganda and it was truly the trip of a lifetime! Moses put together an itinerary which managed to fit in everything I wanted to do (including treks to see mountain gorillas, chimpanzees, and golden monkeys, and game drives and canal cruises in Queen Elizabeth National Park) and then some. He was always quick to get back to me when planning the trip, and was able to schedule everything for me despite me deciding to take to the trip on very short notice.

Moses also served as my guide and driver for the trip, and did an amazing job. He got us everywhere we needed to go without any issues, and provided a lot of great information about the local culture and the wildlife we saw along the way. He always made sure I was comfortable and able to get the most out of my trip, and helped organize additional activities like a tour of a local village when I had some free time one afternoon. He really made the trip for me!

The lodges we stayed at were all beautiful, especially Rushaga Gorilla Lodge near Bwindi where my room overlooked the mountains. The food was also excellent and all included in the trip.

And of course, the animals were incredible! From being surrounded by dozens of golden monkeys, to coming face to face with a gorilla carrying her baby on her back, to finding a pair of lions taking a nap in the road, to searching the canopy for a family of chimps, this trip was everything I'd hoped for and more when it came to wildlife!

I highly recommend Epic Uganda Vacation, and especially Moses, without whom I would never have been able to have such an amazing experience!

John   –  
United States US
Visited: August 2024 Reviewed: Aug 15, 2024

Email John  |  20-35 years of age  |  Experience level: first safari

Incredible experience. Reliable, trustworthy, and very knowledgeable about Rwanda/Uganda!
5/5

Incredible time with this company and Roland, my tour guide was amazing! Everything went as planned and Roland was very friendly, professional, and knowledgeable. We got along great. Moses was great with coordinating the itinerary and even quickly refunded an accidental credit card charge I made when I originally booked. Trustworthy, reliable, and always easy to contact. Highly recommend choosing Epic Uganda Vacation!!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 3
  • 3 star 0
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  • 1 star 1
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