Reviews

Sort By: Date Most Helpful Rating 11-20 of 66 Reviews
Agustin Millan   –  
United States US
Visited: January 2022 Reviewed: Mar 2, 2022

Email Agustin Millan  |  20-35 years of age  |  Experience level: first safari

Asante Sana Shengena, for making our Dream come true!
5/5

After searching through many companies to plan our first Safari, we made a wonderful choice. Shengena made our dream come true, they had very reasonable prices and were flexible with the accomodations. Deus was very quick at replying our emails and answering all our questions. Our guide/driver Goldwin was super friendly and kind, very professional person with a lots of knowledge about the animals and vegetation. He knew where to find all the animals and we were lucky to see the Big 5, also he was really good at driving through the rough and muddy roads. Thanks to Goldwin we had the pleasure to stop by at one of many Masai Villages on our way back from Seregenti, we really enjoyed the time we spent together, we made some memorable moments. The accomadations were incredible, Kontiki campsite was extraordinaire! very clean and food was delicious, the whole staff was Amazing very nice people we had a great time sharing our cultures with eachother at the firepit, the Manager Gabriel was fantastic always attentive with ours needs. We would not hesitate to recommend Shegena to anyone. They are a small company who is truly committed to customer satisfaction. The whole the team was Amazing and Professional, we couldn't be more happy with our choice.

Thank you Shengena!

Zhang   –  
China CN
Visited: September 2024 Reviewed: Sep 30, 2024

Email Zhang  |  20-35 years of age  |  Experience level: first safari

A wonderful trip except for being asked to buy gifts for the agency
4/5

We chose a three-day safari trip from Arusha, venturing deep into the Serengeti Plains and exploring Ngorongoro Crater. Our guide was particularly experienced and attentive, making our trip even more enjoyable. Overall, the arrangements were great.
There was just one thing, our travel agent Kelvin kept asking us to give him gifts, and I'm not sure if it's a custom in their country or not.
Anyway, we brought a headphone from China for him. In China,we don't usually ask someone that we don't know well to do something for one's sake . I found this request for gifts a bit strange.
I think asking for gifts from clients makes us feel a bit bad, and I think the travel agency should strengthen its training for its employees.

Kay   –  
Ireland IE
Visited: August 2024 Reviewed: Aug 24, 2024

Email Kay  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Kay and not that of SafariBookings.
10 day Safari Trip
2/5

Having read the previous great reviews for Shengena Adventure my boyfriend and I were confident in our selection of this company for our safari in Tanzania. However for the 10 day safari package we chose with this company things did not go to plan. Firstly there seemed to be a miscommunication between the tour operator and our guide from the get go as the very first morning we were left waiting for an hour to be picked up as the tour guide went to the wrong hotel. We left it go as we were excited for our trip. The guide was very knowledgeable and patient when we went on game drives. Then the switch changer for the fuel tanks wouldn’t work just as we began our journey to Serengeti. Having received help from 2 locals we got going. Again we let it go because these things happen. One night before what we were told was our hot air balloon ride the hotel said the hot air balloon company (Serengeti balloon safari- would highly recommend!) had our reservation for Thursday not Wednesday. We got onto our tour operator who said it was on Thursday even though our guide had told us Wednesday. We asked our tour operator to tell the guide as he was staying in the local village and not the hotel that we would be at the hotel in the morning not the hot air balloon field. Unfortunately due to lack of service in the area no one could contact him so they left us waiting for 3 hours the next morning to be collected when someone could finally contact him. Again we tried to stay positive even though the only ones missing out was us. That day we also got a flat tire (again it happens) and then the original issue of the fuel changer acted up again because the guide did not put fuel back in the first tank so that meant he had to manually switch the fuel tanks again. Little did I know my boyfriend had planned a surprise proposal in the middle of the Savannah for that afternoon with champagne. He had asked the tour company what could be organized and was offered to purchase a champagne lunch. He had paid a heavy enough fee for permits to go off road and get out of the jeep and the bottle of champagne. My boyfriend told me later that he had been informed by the guide during the day that he can’t go off road as he’ll get in trouble and my bf explained that’s why he paid for the permits. He was told the permits didn’t exist but agreed to help anyway which was nice of him. My boyfriend later showed me the stunning picture of the white table clothed table with an ice bucket and bottle of champagne that he paid for vs what we got- 2 camping chairs with a metal table and a warm bottle of sparkling 0.0% alcohol grape juice. Now the moment was perfect based on the setting and of course the actual proposal but I felt terrible for my bf having paid the extra money for no reason. He had tried to organize the hot air balloon in the am and then followed by that so we wouldn’t be covered in safari dust for the proposal. But based on how the trip had been going we just had to laugh. It was an actual argument for the tour company to give back the money to my bf for the “champagne lunch” even though we didn’t get champagne and the permits he paid for didn’t exist. The jeep then proceeded to break down so many times I lost count. At one stage bf pushed the jeep with 3 other men as it jeep wouldn’t start without a push. The middle console of the jeep was falling out onto the gear stick. We laughed initially at the “African massage” you got because the jeep was so bumpy but when we got collected by the hot air balloon jeep and rode the same roads we just realised how bad the condition of our jeep was. It was still bumpy but nothing like our jeep. The shocks of our jeep must have been completely gone. We completely understand sometimes things go wrong. But the amount of things that went wrong at no stage did the tour operator offer any financial compensation (besides giving back the money for the failed champagne lunch that they basically paid nothing for) as we were the ones that missed out on basically half a day of game drives. We paid a lot for this trip and we work hard for our money. Now we saw all the animals we wanted to see and all the hotels and staff were great so would definitely recommend for anyone to do a safari. However we saw so many different companies so I personally wouldn’t take the risk and go with this one just in case you have a similiar experience to us. Our guide said he was free lance so I would say given a decent jeep and correct information to go by he would be great. He was so informative about the animals and thankfully was able to get the jeep going each time. Not to mention he did go out of his way to drive out on the Savannah for the proposal.

Petko Kisyov   –  
Malta MT
Visited: August 2024 Reviewed: Aug 16, 2024

Email Petko Kisyov  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing
5/5

We had an amazing adventure. Great thanks to all the guys involved. Special thanks to Mike, who did amazing job reshuffling and reorganising the whole trip till the last moment according to our changing desires. Special thanks to Stanley who was our fantastic guide and driver and is a wonderful person with a big big heart. Well, I have to say that I lived in Africa for six years and have done lots of self-driving around. On particularly bad part of the road Stanley did great and told him "well done", he said "mathematics ". He is very good mathematician ;)))
Overall, Value for Money - UNBEATABLE!!!!
THANK YOU AGAIN GUYS

EMS   –  
Malta MT
Visited: August 2024 Reviewed: Aug 15, 2024

Email EMS  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable and trusted tour operator
5/5

The trip was advertised as affordable safari and couldn’t have been better described. Mike was available by WhatsApp to respond to any query and make last minute changes to our booking. Excellent at keeping us informed every step of the way. Our guide and driver Stanley was a lovely man, very knowledgeable about the places we visited and the wildlife we viewed. He put 110% effort into making sure we saw everything from the best vantage point. He was just wonderful in every way. I would highly recommend the company and Stanley personally.

Eve Desroches   –  
Canada CA
Visited: September 2023 Reviewed: Oct 5, 2023

Email Eve Desroches  |  35-50 years of age  |  Experience level: 2-5 safaris

Memorable adventures
5/5

We did an 8 day private safari with Shengena. Our guide Godwin was very professional, kind and knows a lot of information about animals.

We visited
- Tarangire Park
- the Lake Natron reserve
- the north and center of Serengeti Park
- Ngorongoro Crater Park
- Manyara Park

The safari was planned with Mike who was very efficient and gave us good suggestions. Also when we arrived, he showed us a little about Arusha and accompanied us to find an ATM and a sim card. And even to have my shoes repaired.

Great experience with this company.

(automatic translation from French)

Nataly   –  
Russia RU
Visited: June 2023 Reviewed: Jul 21, 2023

Email Nataly  |  20-35 years of age  |  Experience level: first safari

The best experience with Shengena
5/5

It was fabulous and amazing experience!
I dreamed about Safari but I never imagined it will be so perfect! I really very grateful to Shengena adventure for such beautiful and comfortable Safari. The hotel was amazing - cute and cozy tent in the jungle with lion's roars and sounds of hippos, delicious and healthy food. Hot water which is really was very important for me. Perfect game drive with smart, intelligent and kind driver Godwin. He took me everywhere for show the best of Serengeti. I've seen an incredible and fantastic wildlife of harmony , calming and freedom. I've seen lions, herd of wildebeest and zebras in great migration season, herd of elephants, ostrich, cheetah and leopard and many other beautiful animals and birds.
Also I had memorable ride on hot air-baloon in the early morning by Nyssa. It was stunning! Sunrise is wonderful in Serengeti, I wish everybody see this!

Kathya   –  
Puerto Rico PR
Visited: June 2023 Reviewed: Jun 29, 2023

Email Kathya  |  20-35 years of age  |  Experience level: first safari

Best tour ever! Great service, very helpful and kind. Also they gave us a very good deal. recommend
5/5

The service was excellent. I recommend them because for me it was the best tour. they are very attentive. Also thet have great price.

Paulo loishiye   –  
United States US
Visited: November 2022 Reviewed: Apr 3, 2023

Email Paulo loishiye  |  20-35 years of age  |  Experience level: first safari

This was amazing!
5/5

I had a 6 day tour and everything was perfect from A to Z!
I have been welcomed in Arusha airport with local champagne, cookies and a briefing on the days to come.
The itinerary was perfect and accommodations amazing, from Arusha to Serengeti through Karatu. Lunches at picnic site were a 5star experience too :)
Special thanks and special kudos to Kisali the French speaking driver and guide who is so professional! He knows a lot about fauna and flora and is really passionate. I have learnt a lot and thanks to him and to his incredible sight I could see so many animals that no one else could spot. I really could not imagine something better than the moment I had!

Liam   –  
Switzerland CH
Visited: January 2023 Reviewed: Jan 26, 2023

Email Liam  |  20-35 years of age  |  Experience level: first safari

Shengena Adventure places your interest, curiosity, and desires at the center of planning.
5/5

Shengena Adventure stands out as a safari provider even before the safari begins. Their team was in constant communication with us during planning, and even had a briefing session at our hotel the day before we were set to depart, outlining our agenda, answering questions, etc.

The safari itself was a breathtaking experience, and the program really felt perfectly tailored to our desires. From scheduling, to locations, to lunches, everything was considered according to our preferences. Our guide, Godwin, was also always on the lookout for the animals we were most interested in seeing. And he was really great at spotting them, too!

Overall, the safari was one of the best travel experiences I've had so far in my life. I wouldn't hesitate to recommend Shengena to anyone looking for an adventure in Tanzania :)

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 59
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 1
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