Reviews

Sort By: Date Most Helpful Rating 31-40 of 66 Reviews
Yunke   –  
Japan JP
Visited: September 2024 Reviewed: Sep 24, 2024

Email Yunke  |  20-35 years of age  |  Experience level: first safari

Nice tour guide, but very disappointing car
4/5

Our guide Stanley is very nice with all the animal knowledge he has and very informative with animals location. We had a nice time because of him.
However, the jeep is really in a bad situation. First time it was tank being cut off, so we spent 1-2 hrs with mechanics repairing the car.
Second time it was the some parts falling apart and the jeep is not moving at all, so we stopped for a repair. Thankfully there was another jeep going by and the guide and group were willing to take us with them and continue the trip for the day, otherwise we would have lost on precious safari day because the jeep was finally fixed at 9pm or so. We thought all jeeps are in bad condition, but when riding with another jeep, we realized how bad condition our jeep was.
Third time, the jeep broke down on our way to airport. Luckily, the jeep broke down in Arusha, so the company quickly had another car come by and pick us up and arrived airport on time. If it hadn't broke down in Arusha, we would have missed the flight.
We were lucky coz each broke down we were not heavily affected because the timing was right. But it could be more serious consequences with those broke downs.

Really need to consider again about the car condition.

Griffin   –  
United States US
Visited: June 2024 Reviewed: Sep 24, 2024

Email Griffin  |  20-35 years of age  |  Experience level: first safari

Good operating company
5/5

I had a wonderful trip and was lucky enough to see the 'Big 5' (lion, leopard, rhino, elephant, and buffalo). My guide Stanley was very knowledgeable of the animals and the landscape and was a friendly and helpful host. When I had a stomach issue, he made sure I saw a doctor that was able to prescribe medication that fixed my symptoms. We rode around in an 8-seat Toyota Land Cruiser, which is the standard. The lodging we stayed at had private bathrooms, which was nice, and all meals were provided. Communication with the operating company was easy, I used email and phone calls.

Jenna   –  
France FR
Visited: August 2024 Reviewed: Sep 13, 2024

Email Jenna  |  20-35 years of age  |  Experience level: first safari

Amazing experience !
5/5

We went on a safari with Shengzna Adventure at the end of August and beginning of September, and it was an amazing experience from start to finish.
Stanley is the best guide we could have hoped for. He always took our feedback into account, shared lots of fascinating information about the animals and nature, and his passion for his job is evident, which adds to the incredible experience! Thankfully, he was there to spot every hidden lion in the savannah with just one glance! I highly recommend this and suggest you request Stanley for an unforgettable safari experience! Always in a good mood and ready with solutions! See you soon, and thanks again to the team!

Débora   –  
Brazil BR
Visited: September 2024 Reviewed: Sep 12, 2024

Email Débora  |  20-35 years of age  |  Experience level: first safari

Wonderful experience
5/5

Everything was amazing!!! Our guide was Stanley and he took great care of us. Always very helpful, good-humored and polite. Wonderful service and that made our Safari tour even better.

(automatic translation from Portuguese)

Ismain   –  
France FR
Visited: September 2024 Reviewed: Sep 9, 2024

Email Ismain  |  35-50 years of age  |  Experience level: first safari

Professional, local and very close to the client
5/5

Amazing experience with Shengena and especially with our guide Stanley ! Ask for him if you plan to do a safari, best guide in Tanzania.
He is a local and knows perfectly all the national park and his town Arusha.
He also has a perfect knowledge of all the animals and he is very passionate. He has shared so much information about all the animals. He knows perfectly where to find them and he has the sight to see them when he is driving.
We spend 6 days with him and he is a friend now. Always the smile and happy to make us discover a lot of part that no tourist normally goes.

It was an amazing experience with him, we saw all the animals that we were looking for and we discovered the amazing city of Arusha, his hometown.

Thank you Stanley !

Wenpan sun   –  
China CN
Visited: September 2024 Reviewed: Sep 9, 2024

Email Wenpan sun  |  20-35 years of age  |  Experience level: first safari

It's very good
5/5

The trip was very happy, the tour guide was also very good, we saw a lot of small animals, including lions, dueling buffaloes, it was a great trip, I will come again next time

(automatic translation from Chinese)

Andrea   –  
Ireland IE
Visited: August 2024 Reviewed: Aug 15, 2024

Email Andrea  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Andrea and not that of SafariBookings.
Trip of a lifetime turned into big disappointment because of this tour operator.
1/5

Our recent 10-day Safari and Zanzibar trip with Shengena Adventures, managed by Mike, was a major disappointment. While we did see the Big Five, several issues severely marred the experience:

Poor Communication:
There were significant communication breakdowns between the tour manager and our guide. On two separate occasions, we were left waiting for hours due to miscommunication, wasting valuable game drive time.

Substandard Vehicle:
The jeep provided was in terrible condition, lacking air conditioning, with frequent breakdowns, and was extremely uncomfortable due to bad suspensions. By the end of the safari, the dashboard was falling apart, making the experience unpleasant.

Mismanaged Transfers:
Our transfer to Zanzibar was poorly planned, leaving us wasting an entire day at a hotel instead of enjoying the beach due to a late flight booking.

Failed Engagement Surprise:
I had arranged a special bush lunch for my engagement, but it was a disaster. What was promised—a beautiful setup with champagne—turned out to be a cheap, poorly executed setup with alcohol-free grape juice. Despite paying extra, the experience was far below expectations, though I eventually received a refund after several complaints. See photo comparison on what was promised and what we received.

Overall, Shengena Adventures failed to deliver the quality experience we paid for. I wouldn’t recommend this company to anyone, as there are many other options that would likely offer a better experience.

Huang   –  
China CN
Visited: August 2024 Reviewed: Aug 7, 2024

Email Huang  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Huang and not that of SafariBookings.
The guide is perfect,but the operater is changing the accomondation without letting us know.
3/5

The guide is perfect,but the operater is changing the accomondation without letting us know.

zhang   –  
China CN
Visited: August 2024 Reviewed: Aug 6, 2024

Email zhang

The guides from the travel agency are superb!
5/5

The travel agency unexpectedly changed our hotel without our consent. However, our guide was exceptional - responsible, experienced, and skilled at spotting wildlife. We encountered numerous animals, making this a truly memorable trip. Despite the hotel change, the overall experience was enhanced by our amazing guide.

Sara y Vlad   –  
Spain ES
Visited: July 2024 Reviewed: Aug 2, 2024

Email Sara y Vlad  |  20-35 years of age  |  Experience level: first safari

Unforgettable
5/5

A very nice experience. We contacted Mike, he answered all our questions and we booked with this company with an affordable price. Mr. Muri was our translator-guide and Mr. Makundi was our driver-guide. Both people were professional and friendly. Highly recommended. 😊

(automatic translation from Spanish)

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 59
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 1
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