Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 36
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 43 Reviews
Katie   –  
United States US
Visited: October 2024 Reviewed: Oct 30, 2024

Email Katie  |  65+ years of age  |  Experience level: first safari

Jacqueline customized the perfect family African adventure.
5/5

Our family recently had the experience of a lifetime. We hung out with mountain gorillas in Uganda, did several safari/game drives in Tanzania, went snorkeling in Zanzibar, and visited the mighty Victoria Falls in Zimbabwe. We were met at airports by professional tour agents, our drivers / guides were informative and caring, the activities were excellent and the photos we took will create lasting memories.

Bettina   –  
Austria AT
Visited: July 2024 Reviewed: Jul 28, 2024

Email Bettina

Competent, accomodating all our requests, friendly, fair prized
5/5

Absolutely worth it, top experience, Mt. Kenia was Great, so was the Driver/ Guide into all Safari Parks. Seen it all!!

Pep   –  
Netherlands NL
Visited: March 2024 Reviewed: Apr 23, 2024

Email Pep  |  20-35 years of age  |  Experience level: over 5 safaris

Good
4/5

Great vehicle, good communication. Gear was all there and we faced no issues with picking up or delivering.

Sarah   –  
Kenya KE
Visited: April 2023 Reviewed: Apr 14, 2023

Email Sarah  |  65+ years of age  |  Experience level: over 5 safaris

Professional, well-organised, committed to making the safari meet the needs and wishes of the clien
5/5

Bush Troop Safaris organised a tailor-made walking safari to Laikipia. The trip included three days of walking through conservancies and common land where we were able to see a variety of game in a largely unspoilt and extraordinarily beautiful landscape. We were an older group and needs and our limitations were well considered and catered for. During the planning process, Jacqueline in Nairobi and Michael in Nanyuki were in regular contact to ensure that we were happy with the programme. The organisation on the ground was thoughtful and seamless: food was prepared and ready when we arrived at the various points, our tents were set up and ready, the food was tasty, well-prepared and plentiful. The staff running the camps were attentive, thorough and discreet. Our guides, two Samburu leaders, were exceptional and made the walk rich in information and detail - most importantly given that we were walking through elephant country, we felt completely safe in their hands. Without a doubt, the trip was great value and very, very enjoyable.

Grace   –  
United States US
Visited: December 2022 Reviewed: Dec 21, 2022

Email Grace  |  50-65 years of age  |  Experience level: first safari

Knowledgeable and accommodating
5/5

Bush Troop Tours & Safaris, did an excellent job; planning our trip to Diani Beach, Tsavo East/West tours with our own 4 x 4 Jeep and a drive. Seeing the animals especially, the Big five in their habitat and racing after them to catch a glimpse is a thrilling experience. Travel by air, train and pick ups were all as arranged and on time. Accommodations at the Airbnb Diani Beach, Voi Safari Lodge, Ngulia Safari Lodge were all wonderful. Food was great and so were the stuff. Excellent service.
The person who put all this together was Jacqueline. She's passionate, knowledgeable and will work with you. The charges were reasonable and it was money well spent. If you're considering a visit to Kenya, l highly would recommend contacting Jacqueline. You will not be disappointed. We plan to use Bush Troops for our future visits to Kenya.

Rachel   –  
United Kingdom UK
Visited: November 2022 Reviewed: Dec 3, 2022

Email Rachel  |  20-35 years of age

An incredible experience climbing to Lenana Peak of Mount Kenya. Highly recommend!
5/5

My partner and I just completed an incredible 4-day trek to Mount Kenya, organised by Bushtroop Safaris, and we couldn’t have had a better experience. We climbed up the Naro Moru route and down Sirimon which was beautiful but very challenging on summit day.

Jacqueline was very helpful and responsive, always answering our questions very quickly. Everything went very smoothly and we felt very well taken care of.

Our guiding team, led by Peterson, were excellent. They made sure we were safe, had fun, were fed very well and helped us to reach the summit.

We chose to go with Bushtroop Safaris as we were looking for a more affordable way to climb to Lenana Peak, Mount Kenya. The trip was considerably cheaper than other providers but there was no compromise of safety or comfort. The only difference we could tell between this and another travel agent was that we took public transport to and from the mountain, but this was well organised so not a problem.

Overall an amazing experience that we would thoroughly recommend to those with a good level of hiking fitness.

Irene   –  
United Kingdom UK
Visited: October 2022 Reviewed: Oct 12, 2022

Email Irene  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing organization and the best guide!
5/5

It is difficult to choose what I loved more of my experience in mount Kenya, the scenery of the route Sirimon- Chogoria is just amazing, the atmosphere experienced at the huts was great and the personal pride of reaching the summit can't be described. But all this wouldn't be possible without the support of a brilliant team who took care of me, Jack, Joseph at the kitchen and Julius, the super guide!! Thank you Bushtroop tours and safaris for organizing an unforgettable experience!

OLEKSANDR   –  
Ukraine UA
Visited: February 2022 Reviewed: Mar 18, 2022

Email OLEKSANDR  |  50-65 years of age  |  Experience level: first safari

SUPER!!!
5/5

Safari was exellent.Driver very intelligent men.Everything was Super!!!

Daniel   –  
Spain ES
Visited: February 2021 Reviewed: Feb 8, 2021

Email Daniel

Excellent communication
5/5

We rented a vehicle from Jacqueline for a self drive safari. Her speed at replying to a whole host of questions and ease of working with her was much appreciated

Maud & Sylvie   –  
France FR
Visited: February 2020 Reviewed: Nov 20, 2020

Email Maud & Sylvie  |  35-50 years of age  |  Experience level: first safari

Wild life in confidence and professionnalism
5/5

We found Bush Troop safaris on Kato member website list, where we randomly checked many operators for our safary. They were the best choice for tree reasons: the communication was really clear and friendly, the price was fair, and Jacqueline adapts her offers to what we want.

We booked for a budget safari of 11 days, and when we arrived in Nairobi we choose to stay longer with BushTroop Safaris and we booked a treck in Loita Hills to complete our journey.

The safari was very well done in the choice of the places we went because we saw a huge diversity of landscapes and animals. It was also nice with our guide Sammy who I appreciate much because he's a very good guide who can show you animals and give you as many informations you want on them, he's very aware about wildlife and friendly. Accomodations and food (we are vegetarian) were also good, we allways sleept well and safe.

The treck was different and complete well the safari, it's more active. We walked into the wild with our guide Mickael, a cook chef and two massaïs. Those guys were very nice and kind with us. Here we could move slowly in nature to the animals, we saw amazing landcsapes, we listened to massaï songs by the firecamp, we had our shower in the river, slept in a tent, and at the end we went in a massaï village and learnt about their culture. At the end we were very tired but happy! And thanks to the cooker, we ate amazingly well!!!

At the end Jacqueline found us an hotte in our prices and a last day of visits at girafe center and elephant’s orphanage, it was a great choice before leaving.

Thanks to the team, you can be confident!

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 36
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 3
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