Reviews

Sort By: Date Most Helpful Rating 21-30 of 43 Reviews
Marina   –  
Russia RU
Visited: September 2018 Reviewed: Sep 24, 2018

Email Marina  |  35-50 years of age  |  Experience level: first safari

Wonderful safari
5/5

Bush Troop arranged everything very well! We had a great guide/driver Joseph, accommodation was absolutely fantastic and sales manager Jacqueline quickly replied to all our e-mails during the preparation of our trip.

Ria Hazelhoff   –  
Netherlands NL
Visited: September 2018 Reviewed: Sep 24, 2018

Email Ria Hazelhoff  |  50-65 years of age  |  Experience level: 2-5 safaris

personal, excellent service, good listeners, flexibel
5/5

In 2007 I booked for the first time my trip through Kenya-Tanzania at Bushtroop Tours & Safaris, this was an excellent trip. So knowing we were going to visit Kenya for 8 days I did not hesitate to contact Jacqueline to help me to make our trip. After we made the planning she booked everything for us and even surprised us with a special anniversary treatment (thanks for that). Bushtroop tours & safaris is a company who puts service at the first till third place and know their and surrounding countries very well. Are interested in people and respect wildlife and animals. For an amazing Africa experience contact them, you will be pleased. Thanks Bushtroop team, you are in our hearts, for sure we meet again.

Jose Fonseca   –  
United States US
Visited: July 2018 Reviewed: Sep 17, 2018

Email Jose Fonseca  |  35-50 years of age  |  Experience level: first safari

Trip of a lifetime , affordable , safe and secure.
5/5

Communications was 100%. Jaqueline was always available for us, almost 24hrs a day. With us living in the U.S. the time zones are different , so whenever we had a question or request and her replies came in, in LESS THAN 24 hrs. And we went back and forth on a few things regarding our trip. Reason cause our itinerary included before and after.

We highly recommend Bushtroop Safarii and Jaqueline and Team

Noel   –  
United Arab Emirates AE
Visited: September 2018 Reviewed: Sep 15, 2018

Email Noel  |  20-35 years of age  |  Experience level: first safari

My Best Trip Yet
5/5

I was amazed by how beautiful Kenya is and how wonderful the Kenyans are. I stayed 3 days in coastal Kenya (Kilifi, Nyali & Mombasa) and marveled on its pristine beaches and delectable seafoods. I did the 3 days in Masai Mara Safari trip which apparently has been the highlight of my trip to Kenya.

I luckily booked the safari package with Bushtroop Tours and Safaris. Jacqueline is very patient and helpful in answering all my queries about the tour. She made the overall transaction smooth and easy for me. I also appreciate how she helped me with some non-safari transactions like train ticket and hotel bookings. When I requested for an airport drop-off on the last day of the safari, she didn't hesitate and assured me that the driver will bring me to the airport. She even called and checked if I arrived at the airport on time.

The entire Masai Mara trip was so amazing. Seeing all the animals around you with the african savannah as the background is just surreal. I was lucky enough to see the great migration of thousands of wildebeest. I've also spent a day in the Masaai village, interact with the locals and learned more about their unique culture.

Masai Mara safari is a must-do experience and there is no other agency who can provide the best arrangement other than Jacqueline and her team in Bushtroop Tours and Safaris. I highly recommend this team.

Joanne Huang   –  
Taiwan TW
Visited: June 2018 Reviewed: Jul 19, 2018

Email Joanne Huang  |  20-35 years of age  |  Experience level: first safari

10 days trip for Kenya & Tanzania
5/5

Jacqueline is very helpful, she gave us many good advices to arrange this 10 days safari trip. She even help to arrange the additional boarder crossing for my parents. We are very lucky to find them to be our safari agent. Our 10 days safari trip was amazing, we saw not only the Africa big 5, but also the black rhino, which is very rarely to be seen.
I really recommend the safari tour with Brush troop and Jacqueline.

Alex   –  
Czech Republic CZ
Visited: February 2018 Reviewed: Mar 17, 2018

Email Alex  |  50-65 years of age  |  Experience level: first safari

The best Safaris we had
5/5

Company Bushtroops safaris fulfill all our expectations. We had a great time, all comunication was perfect, professional. Our driver /guide Dominic was so helpful, so nice. He made our time we spent at all safaris really outstanding. We visited all places we wanted, we observed all animals from big five, so we highly recommend to use company Bushtroops safari for any tour in Kenya.

RichardG   –  
Sweden SE
Visited: January 2018 Reviewed: Jan 27, 2018

Email RichardG  |  35-50 years of age  |  Experience level: first safari

Very efficient and reliable as well as offering the best quotes!
5/5

Truly amazing experience for the family. Even though it was off season for the migration we got to see the Big Five and really up-close. Our very experienced driver/guide Nester had tremendous local knowledge being a Masaai himself. Jaqueline in the office of Bushtroops was extremely helpful and patient since my wire transfer took some time. Will recommend Bushtroops any day.

Gerard   –  
Netherlands NL
Visited: January 2018 Reviewed: Jan 23, 2018

Email Gerard  |  35-50 years of age  |  Experience level: over 5 safaris

Car rental via "carrentalKenya"website
5/5

We rented a Toyota RAV4 via the selfdrivekenya.com website.
The car was in very good condition. The rental company was flexible on delivery and return address. Rental rate and rental conditions were good. Jacqueline was very assessable by phone.

We rented the car from our hotel just north of Nairobi airport and returned the car at the airport. We visited the National parcs just north of Nairobi including Nakuru, Samburu and Shaba national park. We think that the car is very suited to drive on the regular roads as well as the roads in most parcs. Exception may be the Shaba national parc. We think it is not a good idea to drive in the Shaba national parc. The access road to the lodge is just doable, but some of the secondary roads are really no fun to drive. We recommend to spend more time in Samburu instead. Note that the Samburu entrance ticket also allows access to Shaba, e.g. to reach your lodge or camp site.

Megan   –  
United States US
Visited: March 2017 Reviewed: Jan 10, 2018

Email Megan  |  20-35 years of age  |  Experience level: 2-5 safaris

Jacqueline was kind, helpful and went above and beyond to help me get what I wanted out of my trip!
5/5

Jacqueline went beyond the expected - not only did she help plan my itinerary and safari, but she also was flexible and helped me navigate the city of Nairobi and get the best out of my trip. I can't imagine my 2 weeks in Keyna without her!

Tatjana and Javier   –  
Germany DE
Visited: September 2017 Reviewed: Sep 21, 2017

Email Tatjana and Javier  |  20-35 years of age  |  Experience level: first safari

Amazing 10 days private Safari in Kenya
5/5

We just finished our fantastic 10 days private Safari for 2 persons in Kenya and we are really happy with our gorgeous experience.

With the support of Jacqueline, the sales manager, we designed a wonderful route through Ol Pejeta, Samburu, Aberdale, Lake Nakuru and Masai Mara in a 4x4 Land Cruiser Jeep.

The selection of hotels was fabulous, with very friendly staff, a very tasty buffet with a huge variety, and clean and very comfortable rooms.

One of the best part of our trip was definitely our friendly driver/guide Sammy. We are very impressed of his knowledge and his experience finding animals. We saw all the animals we were looking for and we really enjoyed his explanation about wildlife and Kenyan way of life.

If we have the chance, we definitely will repeat! :)

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 36
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 3
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