Reviews

Sort By: Date Most Helpful Rating 31-40 of 43 Reviews
Roshan   –  
United States US
Visited: September 2016 Reviewed: Oct 8, 2016

Email Roshan  |  20-35 years of age  |  Experience level: first safari

Great Company
5/5

Jacqueline was my agent. She booked my Maasai Mara and Tanzania safari and was very professional. I got picked up and escorted to where I needed to be making me feel secured and safe. She even picked me up personally when I got back to Nairobi from Tanzania at nighttime and dropped me off my hotel. Thank you for making a childhood dream come true!

Peterkin   –  
Kenya KE
Visited: August 2016 Reviewed: Aug 19, 2016

Email Peterkin  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent planning and organisation.
5/5

Great planning and prompt communication from the word go. Answers e-mails within 24 hours. The service is personalized and lives up to our expectations. The safari experience was out of this world. saw the Great Migration and a successful but scary lioness hunt in Samburu National Reserve, could't ask for more.
The itinerary was coherent with great landscape viewing too

Jo   –  
Australia AU
Visited: February 2015 Reviewed: Feb 9, 2016

Email Jo  |  50-65 years of age  |  Experience level: 2-5 safaris

Yes! Fat Zebras
5/5

Bush Troop were responsive to my last minute booking and well organized. Joseph was a great driver - knowledgeable about the park, the animals and where to find them. The van with the pop roof was perfect for seeing the animals. Definitely reccomended.

Mohamed Galgalo   –  
Kenya KE
Visited: August 2014 Reviewed: Sep 30, 2014

Email Mohamed Galgalo  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly cost, very friendly tour guide/driver who is also very knowledgeable.
5/5

Our expectations were all met, The tour guide very knowledgeable and friendly and flexible.

Rushabh Shah   –  
Kenya KE
Visited: August 2014 Reviewed: Aug 8, 2014

Email Rushabh Shah  |  under20 years of age  |  Experience level: 2-5 safaris

Superb!
5/5

We went to climb Mt.Kenya with Bushtroop Safaris, I was very much pleased with their service and professionalism. The sales Lady Jacqeuline was very helpful and made this trip successful.
Also 7 stars would be less as a rating!

Melmar   –  
Germany DE
Visited: March 2014 Reviewed: Apr 18, 2014

20-35 years of age  |  Experience level: first safari

Great experience!
5/5

Hi there,
we booked a 7-day-safari (Amboseli National Park, Nakuru National Park and Masai Mara) and a 4-day-Mount Kenya Trip with Bushtroop Tours & Safaris and we can highly recommend the company.

The sales manager, Jaqueline, was very professional and efficient in providing responses to every query we had.

Our driver (Anthony) did a really great job. He has a huge knowledge and tried everything to make our trip unforgettable (and he succeed :)).
We were also happy with our Mount Kenya guide (David) even if he wasn't as well organised as Anthony.
To sum up, we would book our next trip with Bushtroop again.

Pep   –  
Netherlands NL
Visited: March 2024 Reviewed: Apr 23, 2024

Email Pep  |  20-35 years of age  |  Experience level: over 5 safaris

Good
4/5

Great vehicle, good communication. Gear was all there and we faced no issues with picking up or delivering.

Luis Tomas   –  
Spain ES
Visited: August 2018 Reviewed: Oct 10, 2018

Email Luis Tomas  |  50-65 years of age

highly recommended
4/5

I rented a Toyota RAV4 with this agency. Vehicle in good condition. No mechanical problem. Tires in good condition. Very competitive price. Good communication with Jacqueline Mwathe by email.

Anastacia   –  
Bulgaria BG
Visited: September 2016 Reviewed: Oct 17, 2016

Email Anastacia  |  20-35 years of age  |  Experience level: first safari

Very good safari
4/5

Safari in Masai Mara is once in a lifetime experience. It's amazing to be that close to nature and observe the greatness of the circle of life. Bushtroop offered us a great organization for the 3 days that we had there, a comfortable car and excellent accommodation as well. Our driver Joseph had spent more than 15 years in the Kenyan national parks and was really competent to answer all of our questions and give us more information about the animals. He was very kind and organized our time perfectly. Besides the animals, visiting a Masai village is a must-do.
Online communication with Jacqueline was very good, we made the payments over a secure website and overall we didn't have any problems.
The transfer from Niarobi to Masai Mara is a bit long- 7 hours so for more comfort you might consider flying

Walter & Wolfgang   –  
Germany DE
Visited: December 2015 Reviewed: Jan 23, 2016

Email Walter & Wolfgang  |  50-65 years of age  |  Experience level: first safari

great safari
4/5

We did a self-drive tour around Kenia for 3 weeks. We rented a 4x4 car (Toyota RAV 4) from Bush Troop Safaris. It was very reasonably priced and in good condition. Apart from a flat tire on the trip, we did not experience any problem whatsoever.
We enjoyed the trip very much, the service by Bush Troop Safaris was very good.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 36
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 3
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  • The tours offered by Bush Troop Safaris are subject to their terms & conditions