The review below is the personal opinion of LC and not that of SafariBookings.
Either the reviews are fake or I was the one very unlucky customer.
The 7 days Serengeti/Wildebeest migration/Ngorongoro crater/Foot of Kilimanjaro trip that never was.
It turned out to be a 5 day safari with game drives only, so I am short of 2 days of activities. During that time no communication from the company.
No accommodation was booked for me while in the Serengeti so it was 3 days of genuine stress wondering where I would sleep. The driver tried many times to be in contact with the company to no avail. I couldn’t join another group that actually wanted to see the famous crossing as I could not have bore the cost and could not be in contact with Ngekewa safaris anyway.
After initially denying any wrong doing on their part and being told I would have to pay for accommodation myself in the park, I was finally contacted one day after being dumped at a hotel in Arusha as my final destination. I had to arrange and pay for an extra night as my trip ended abruptly and before planned.
By the last communication, compensation was going to be offered but apparently only if we met in person. Which I find strange and couldn’t happen since I was not around. Now which compensation? I will never know. A refund? I doubt that. A voucher? …will I ever use them again? Nope.
Since then, not a peep. And zero communication from the company’s director either.
I am not going on a campaign against them and you can decide for yourself but as far as I am concerned, I have wasted a month’s salary, never saw what I paid for and did a very expensive bunch of game drives I could have paid for a fraction of the price in the neighbouring countries. A once in a lifetime experience they have totally ruined for me.
So maybe I was super unlucky but I certainly cannot recommend them.
