Reviews

Sort By: Date Most Helpful Rating 21-30 of 37 Reviews
Becky   –  
United States US
Visited: October 2023 Reviewed: Jan 1, 2024

Email Becky  |  50-65 years of age  |  Experience level: 2-5 safaris

Best trip ever.
5/5

Our decision on selecting Eastern Sun Tours is worth every penny. We booked a 6 days tour to Tarangire, Manyara, Serengeti and Ngorongoro crater, we were pleased with our selection and we had a wonderful time. Everything went so perfectly and we had memorable times. The company is very experienced & trustworthy, they are very punctual In responding to our emails. Our tour guide Jeff was very knowledgeable with amazing eagle eyes. This agency's overall experience is very pleasant and we are happy to recommend it to our family and friends. Great value of money and on our private tour we were very comfortable. We were supplied with drinks all days, thank you so Much All.

Visited - October 2023

Juan Luis Aguilar   –  
Guatemala GT
Visited: January 2024 Reviewed: Jan 22, 2024

Email Juan Luis Aguilar  |  65+ years of age  |  Experience level: 2-5 safaris

Fantastic
5/5

Very attentive…polite and attentive to your well-being…the hotels were all incredible…Simon and Mercy…. Super nice and correct… I have no hesitation in recommending them….

(automatic translation from Spanish)

Alejandra   –  
Guatemala GT
Visited: January 2024 Reviewed: Jan 22, 2024

Email Alejandra  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

Very Good organization , very Good driver Jerry and very Good Guide Calvin…. Also Mercy and her husband …!!
A very recomendable Agency !!!

Thank you for this incredible experience!!

Peter   –  
Australia AU
Visited: July 2013 Reviewed: Jul 31, 2013

50-65 years of age  |  Experience level: first safari

5/5

We went with Eastern Sun Tours on a 6 day / 5 night camping safari. Why would anybody want to pay for accommodation above camping? Nothing was too much trouble and everything was catered for. Well done Simon and Mercy you have a fantastic team.

Rob M   –  
United States US
Visited: July 2012 Reviewed: Oct 8, 2013

Email Rob M  |  35-50 years of age  |  Experience level: first safari

Eastern Sun is extremely professional and prompt. Excellent and educated guide, family friendly!
5/5

Eastern Sun was by far the most reposnsive safari company that I queried prior to making a decision. Thery were by far the most reposnsive. They continued to work with me through many iterations and changes based on what we wanted to see. Eastern Sun never pushed towards a particular accomodation and always provided the pros and cons with all options. There are so many options when building a safari itinerary and it is really about personal preference. Eastern Sun helped provide the level of detail we needed to build a perfect safari.

Unpon arriving to Tanzania the guide met us promptly and was extremely friendly. We had our 12 year old daughter. The sfari guide immediately bonded with our daughter to make her feel safe and get her really excited for the adventure. We had a pre safari briefing that allowed us the opportunity to plan our days and ask many questions. Eastern Sun did a great job building in safari driving, cultural excursions, and some flexible time to make changes on the go if requested.

Our guide was completely engaged throughout the 10 days. He had in depth knowledge of every park, animal, bird, culture, etc. The service and food were also wonderful. I cannot say enough about our wonderful guide and the experience. Eastern Sun management also met us at the end of our safari to make sure everything was performed to our expectations. They made sure we had all the documentation needed and saw us off to our return flights.

Eastern Sun did a wonderful job exceeding our high expectations!

Fabrizio Martinelli   –  
Italy IT
Visited: August 2013 Reviewed: Oct 9, 2013

20-35 years of age  |  Experience level: first safari

i would like to thank all the staff, they were so kind with us
5/5

perfect organization from the beginning until the end.

Martis   –  
Switzerland CH
Visited: September 2011 Reviewed: Oct 9, 2013

50-65 years of age  |  Experience level: 2-5 safaris

Safari to Ngorongoro
4/5

My friend and i went on a Safari to the Ngorongoro crater, we saw beautiful scenery and many animals. It was an unforgettable trip, we felt like being in the garden of Eden. Transport was good, although road was very bumpy. Food provided was OK, not much. The driver/guide not very communicative, we had to ask him about animals, otherwise he would not say much. The rest OK.

Hilary Lyne Dechant   –  
United States US
Visited: December 2012 Reviewed: Oct 9, 2013

Email Hilary Lyne Dechant  |  20-35 years of age  |  Experience level: first safari

Amazing experience start to finish, very well-run operation
5/5

My husband and I did a private Northern circuit safari with Eastern Sun last December. We had a truly amazing experience and would book with Eastern Sun again in a heart beat! Mercy, who runs the office is a great communicator and was very understanding and helpful when we had to reschedule our tour last minute because of surgery my husband needed. She was also quickly and patiently answered all of my questions about the tour and different parks. Our guide, Arib, was fantastic! One of the kinder men I've ever met, he was also incredibly knowledgable about the animals and parks and had a great sense of humor and way about him. These are important qualities for someone you'll be spending 7 days straight with to possess! The tour itself was perfect — we saw the big five and many more, experienced part of the wildebeast migration and loved all of the accommodations provided. The meals were also much better than we had expected and the tour was sensitive to some dietary restrictions I have. Overall it completely exceeded our expectations and was an A+ experience!

Vivienne   –  
United Kingdom UK
Visited: February 2013 Reviewed: Nov 9, 2013

50-65 years of age  |  Experience level: 2-5 safaris

An unforgettable trip!
5/5

We cannot speak highly enough of your company. From the initial planning, through to the actual trip, everyone was so helpful, offering help and advice all the way through. We had a fantastic time....thanks to your smooth arrangements. No hitches at all, & very good value as well.

Prashanthi   –  
United States US
Visited: May 2014 Reviewed: May 22, 2014

20-35 years of age  |  Experience level: first safari

The most amazing experience, will DEFINITELY use Eastern Sun again!
5/5

My two friends and I went on an Eastern Sun Safari in May 2014. We did 4 nights, 5 days. Not only was it INCREDIBLY affordable for the accommodations we received but I cannot say enough good things about Mercy (the woman who helped us plan our trip) and Eddie, our driver. Mercy was prompt in replying to all our questions, was flexible in changing our accommodations since we flew into Kilimanjaro rather than Arusha and provided pick up from our Arusha hotel as well as a ride to Kilimanjaro airport on the last day of our safari. She was warm, welcoming and incredibly helpful. She even provided us a list of things to bring and the light coats we brought were perfect for the chilly mornings (other tours hadn't provided this list and so many safari go-ers were freezing in the mornings)! Eddie our driver was sweet, knowledgeable, and fun. He did everything he could to make sure we saw every animal. He was patient and informative and we could tell he was dedicated to making sure we had the perfect safari experience. We saw tour guides that were new and inexperienced, got lost frequently. I felt awful for those safari go-ers since it was clear their experience wasn't as smooth or as eventful as ours. I was so, so happy with our experience and would not hesitate in using Eastern Sun Tours again or referring them to any family and friends. After an amazing 1 week experience with a WONDERFUL safari guide, 4-5 start accommodations, and just the most helpful staff I could imagine, I would give Eastern Sun Tours 10 stars if I could!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 35
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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