Reviews

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family a   –  
Switzerland CH
Visited: February 2017 Reviewed: Mar 29, 2017

Email family a  |  20-35 years of age  |  Experience level: 2-5 safaris

private safari, 5 people
5/5

we wanted a private safari, so we described via e-mail before our trip, what we want to do and see and Nancy organized everything accordingly.
she has chosen really great accommodations and on the trip we have seen many different animals, including the big five.
on safari you drive a lot - luckily we had a driver who showed us all the interesting places and we could just enjoy and relax...

Nacho   –  
Spain ES
Visited: October 2016 Reviewed: Nov 5, 2016

Email Nacho  |  35-50 years of age  |  Experience level: first safari

Great safari experience with Eastern Sun Tours, incredible trip!!!
5/5

We did a safari of 5 days with Eastern Sun to Tarangire Park, Serengueti and Ngorongoro Crater and the experience was amazing!!! The trip surpassed our expectations in every posible way. The kind and always prompt attention of Mercy, the unique and outstanding skills of our driver Amani, who was extremely kind doing his best so we could see as many animals as possible. We were able to see hundreds of thousands of animals, migrating, eating, playing, hanging around. The lodges picked
by Eastern were great! Like the ones showed at a travel Magazine. We will definitely recommend choosing Eastern Sun as a company that provides a great deal for doing a safari in Tanzania!!

Asante Sana!!!!!

Mark   –  
Thailand TH
Visited: July 2016 Reviewed: Aug 20, 2016

Email Mark  |  35-50 years of age  |  Experience level: first safari

Such an incredible experience
5/5

This was an incredible experience for both of us, and we couldn't be any more happy with our Safari. We were on a little bit of a budget for our particular Safari, and what Eastern Sun was able to do with the budget we gave them far exceeded our expectations. The hotels were very nice, the food along the way was delicious, and all equipment including the car was well above standard. I would also like to say that Mercy was incredible in handling the millions of questions I had before we even got to Tanzania and was very quick with all of the changes I threw at her. Our guide Richard was incredible and had incredible eyes for spotting wildlife I never would have seen. He had very good knowledge of all the parks an answered our questions very well. He was also very enjoyable to be around and to stay with for the five days. The only negative about our Safari was a small confusion or error about the final payment. Everything was completely legitimate, however, there was a mistake on the part of Eastern Sun that caused a bit of a scramble towards the end of our Safari. However everything was handled in the end. It was just s shame to leave on a sour note. But other than that I couldn't recommend the Safari more and you will be definitely happy with what they put together for you

Sevgi   –  
United States US
Visited: June 2016 Reviewed: Jul 17, 2016

Email Sevgi  |  20-35 years of age  |  Experience level: 2-5 safaris

3 day safari
5/5

My friends and I had limited time in Tanzania, Eastern Sun Safaris was able to easily arrange a short safari. Working with the staff, especially the kind owner Mercy, was so easy! We were able to arrange everything over email, and they were very flexible with our travel dates. This was my second safari with Eastern Sun. The last time I used this company was in 2014. The safari is wonderful, the tour guides are respectful & knowledgeable. The accommodations are great. Food was good. Tanzania is beautiful. I always felt safe. I plan on using Eastern Safaris again in the future, and would recommend the company to anyone!

Anna   –  
United Kingdom UK
Visited: December 2015 Reviewed: Jan 6, 2016

Email Anna  |  20-35 years of age  |  Experience level: first safari

Excellent Service
5/5

a group of 4 of us travelled to Tanzania in December over Christmas for a week of Safari. I contact Mercy from Eastern Sun around June/July about our prospective travel plans, she was wonderful and quickly set out an outline of the trip. Communication was excellent, and the service provided by Mercy and her team was good as I went and forth with her to make sure all details of the trip were perfect, and fit in with the rest of our travel plans. The lodgings Mercy picked for us were very good and we have a great Christmas meeting friendly people at the different sites! The driver also spoke well and had good knowledge of the area we were travelling in and the animals we were seeing and the trip would not have been the same without him! The whole group had the most amazing time with Eastern Sun, and I'm thankful that I picked this Safari Operator.

Thorbjorg Kolbeinsdottir   –  
Iceland IS
Visited: March 2015 Reviewed: Apr 14, 2015

Email Thorbjorg Kolbeinsdottir  |  50-65 years of age  |  Experience level: first safari

My Safari tour with Eastern Sun Tours & Safaris was great and big adventure with great guide.
5/5

Very good communications and service from Mercy. It fulfilled all my expectations. The safari tour was on big adventure with great guide, Richard Nicholas, and he served us also very well. I give recommend to Eastern Sun Tours. Thank you all :-) Greetings from Iceland.
Thorbjorg Kolbeinsdottir

Natalie   –  
Australia AU
Visited: February 2015 Reviewed: Mar 15, 2015

35-50 years of age  |  Experience level: first safari

serengeti and eastern sun tours exceeded all my expectations
5/5

Huge thanks to Merci for all her help in planning the safari of a lifetime. She is so knowledgeable and helpful. She tailored our safari to suit our wishes and budget. The accommodation she chose was excellent.
The safari well and truly exceeded all my expectations. Never did I imagine we would see so many animals and get so close to them. I would have to say that our driver Eddy is the big reason for that
We couldn't have asked for a better driver and guide, and such a great guy. Eddy was so informative, fun and knew exactly where to find all the animals. His driving skills on the bumpy roads in the national parks made for a very smooth ride.
I couldn't recommend him highly enough.
Anyone that is thinking of doing a serengeti safari, do youself a favour and don't go without booking through Eastern sun Tours. Merci and Eddy will provide you with the safari experience of a lifetime.

Nikki S   –  
United States US
Visited: January 2015 Reviewed: Feb 6, 2015

20-35 years of age  |  Experience level: first safari

Amazing Experience in Tanzania!
5/5

My husband and I booked our honeymoon with Eastern Sun to hike Kilimanjaro, go on safari and to visit Zanzibar, and we had a fantastic experience. From the time that we arrived at Kilimanjaro, everything went very smoothly. Our driver picked us up right on time and even had flowers to greet us with. We then spent a night at a relaxing little hotel before heading out to start our hike. The hike was great- our porters were amazing and all of the food that Stephen cooked for us was delicious. We could not have asked for a better guide, Arnold, or assistant guide, Tuma. They were so knowledgeable and helpful, and just really enjoyable to be around. We've even kept in touch with them over whats app and facebook since we left Tanzania.

We also had great experience on Safari with our guide Richard. He was also very knowledgeable about the animals, which we saw tons of- baby cheetas, hippos, elephants, and rhinos, lion cubs and the all of the big 5. We really enjoyed the accommodations on the safari as well, they had really friendly and helpful staff and we met some other great travelers as well. I especially loved the Maramboi camp where we were able to go for a run and had a close encounter with some Giraffes.

After Safari we were off to Zanzibar, which was absolutely beautiful. We got to spend a bit of time in Stonetown and explore on our own which we really enjoyed. After that we headed out to the resort where we got to kayak, run, and go Scuba diving. We also went on a spice tour and got some really great lunch in Stonetown on the way back to the airport as well.

The only issue that we had the entire time that we were there was with the weight of luggage when we flew to and from Zanzibar, as we had quite a bit of since we had done the hike and safari. We contacted Mercy and she was very quick to respond and help us through this issue, which we appreciated. My only suggestion would be for those doing the hike to somehow have the baggage held while traveling to Zanzibar to avoid this issue.

Overall, we had an amazing experience with Eastern Sun. We absolutely cannot wait to go back and visit Tanzania again in the future!!

Tom White   –  
United Kingdom UK
Visited: July 2014 Reviewed: Nov 16, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Summiting with Eastern Sun
5/5

When looking for a company to arrange a Kilimanjaro climb, I must admit I was overwhelmed with the number of operators out there and found it difficult to know which operator could be trusted. After getting a few quotes from various operators, I found Eastern Sun on Safaribookings.com and was impressed with the speed of their responses to my initial emails. I was also impressed with how cheap they came up when compared to other operators. I was a bit nervous that they were so cheap that it was too good to be true, but any concerns I had were soon resolved on the morning of our trek.

Our pick up turned up at our hotel in Arusha at the arranged time and took us on the long drive to the start of the rongai route. The drive took us most of our first day. We were a little put out that we were only told at Marangu gate to kili that plastic bottles are not allowed on the mountain as we had planned to use these. In the end we had to arrange to borrow our guides' bottles. In future I believe this should be made clear in the booking emails. We were also a little annoyed that we had to pay $10pp to hire leccy poles when we thought they were included in the price.

Once we had resolved these issues we continued with our drive north. Once we got out of the jeeps, there was a lot of sitting around, but were soon on our way with the trek. On our first night we were pleastantly surprised with the quality and quantity of food provided by our chef Stephen. Throughout the trek we were well fed and never went hungry once. In terms of water, although I had water treatment pills I was told the water was treated, but later found out it was not. Fortunately we didn't get ill following this mix up (I think its pretty low risk anyway), but had to treat our water for the rest of our trip. For anyone looking to go on a trip, I'd advise taking water treatment pills just in case.

In terms of our guide (Arnold) and assistant guide (godfrey) we were very impressed. Not only did they make great company, but were also informative and made it clear that safety was put first. Our guide measured our heart rate and blood oxygen levels at least once a day and gave excellent advice based on years of experience on the mountain. If you go on a trip and use one of these devices (it takes a reading from your finger) ladies make sure you are not wearing nail varnish as this skews the results. Unfortunately I got bad altitude sickness symptoms at kibo (basically the worst headache i've ever experienced) but arnold's advice to take ibuprofen (I was already taking diamox)worked perfectly and I was able to summit feeling great!It was reassuring to know that Arnold would not have allowed us to summit unless he thought it was safe to do so.

All in all we were impressed with Eastern Sun and despite the minor issues we had, we were impressed with the service we received making it a trip we'll never forget.

Tony Mitchell   –  
Australia AU
Visited: September 2014 Reviewed: Oct 20, 2014

Email Tony Mitchell  |  50-65 years of age  |  Experience level: first safari

Eastern Sun - A fantastic team to summit Uhuru Peak with
5/5

I still can't believe I made it to Uhuru Peak, but two mates and I did the trek with the best bunch of guides and porters on the Mountain. Mercy and Simon couldn't be more helpful with our booking, payment and provision of information, amid our changing requirements. Two expert guides, a cook and several porters spoiled us with their friendly and service-focused attention from pick-up to drop-off in Arusha. Our memories of fatigue and cold air have faded while the social times with this fantastic team remain vivid recollections. The tents and equipment, food, briefings and safety were second to none. I want to go again with the guys from Eastern Sun Tours & Safaris.

Average User Rating
5.0/5
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