Taking you to the exotic African wild!
Morning Star Tours & Travel
- Located In:
- Size:
- 20-50 employees (Founded in 2018)
- Member Of:
- IATA, KATO, AMREF & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $134 to $806 per person per day (USD, excl. int'l flights)
Reviews
NO
Email Andreas M | 20-35 years of age | Experience level: first safari
Great safari adventure
For our 9-day safari we visited Tsavo west, Amboseli, Lake Nakuru, Ol Pejeta, Lake Naivasha and Masai Mara. Big thanks to Alice and the whole team for organizing everything and making us feel well taken care off during the whole trip.
Our driver guide was an excellent driver, and it was very clear that he knew all the parks very well. He made sure we found all the good spots, and we got to see almost everything we wanted to see, including a leopard and a river crossing in Masai Mara.
The reason we can't give a 5-star review is because of shortcomings in our view related to our driver guide. In short we expected our driver guide to be our guide, in addition to our driver. We felt that the role as guide was less prioritized and he focused only on the work of being a driver.
From the start we did not get the impression that he was interested in getting to know us.
We felt it was difficult to keep a conversation going, and he was using his phone a lot.
We expressed on several occations that we wanted as much time spent on game drives as possible. Almost always he proposed less time driving, and we had to negotiate to get some more time. This made us feel quite
uncomfortable. At times we felt the mood in the car was not good, and on several occations felt we were a liability.
In Masai Mara he proposed a game drive much shorter than what was stated in our itenerary. We raised this with the booking team, which clearified this with the driver, making the last safari day worry-free and a wonderfull day for us.
On a last note, we would absolutely consider traveling with Morningstar again, and also recommend them to our family and friends. We would however try to better align the expectations prior to arrival.
CN
Email Jin | 35-50 years of age | Experience level: first safari
The driver's service was excellent and highly recommended.
The driver's service was excellent and highly recommended. The daily schedule is very tight
CN
Email Hong Yuan | 35-50 years of age | Experience level: first safari
The service and the price of the travel agency are all great!
First of all, Morningstar has an advantage in booking hotels. They can order hotels that other travel agencies can't order, such as Naivasha sopa.Thanks Dennis！
Secondly, the guides Alex and Glen are very responsible and smart. They will take care of our feelings and look for animals seriously and try their best to meet our requirements. Thank you!
CN
Email Dufan | 20-35 years of age | Experience level: first safari
Great safari experience with James!
I recently visited Kenya and was hosted by MorningStar. Our guide, James, was simply fantastic. We first went to Masai Mara, then Lake Naivasha, and finally Amboseli. James was very dedicated in helping us find animals in the national parks. He has a lot of knowledge about the animals and shared many interesting facts with us. His enthusiasm made our trip very enjoyable and informative. We saw lions, elephants, giraffes, and many other animals up close. James always made sure we were safe and comfortable throughout the journey. The entire trip was well-organized, and everything went smoothly. We really appreciate James and MorningStar for an unforgettable safari experience. Highly recommend their service to anyone planning a trip to Kenya!
DE
Email Desiree & Aaron | 20-35 years of age | Experience level: first safari
Highly recommended, perfect Safari
From the start, Dennis at Morningstar was very friendly and communicative. He helped us tailor an 8-day Safari according to our wishes and needs, and the entire process went smoothly. We visited Masai Mara, Lakes Nakuru & Naivasha, Amboseli and Tsavo West & East, ending our journey on the coast. All bookings and reservations went without a hitch, and Dennis remained in close contact throughout the Safari. All our accommodations were clean & well presented, with excellent amenities, courteous staff and delicious food. At the conclusion of our Safari, Dennis ensured we were transferred to our final destination with a free transfer, which was greatly appreciated.
We were picked up from our Nairobi hotel by our driver Augustine in his trusty Land Cruiser. Augustine immediately made a positive impression, being friendly and outgoing. He displays a true passion for his work, and his extensive knowledge of Kenyan wildlife, geography and culture made even the journeys between reserves & national parks fun and engaging. While on game drives he helped us experience a wide diversity of animals up close, while ensuring we stayed safe and avoided disturbing wildlife in their natural environments. He kept us briefed of the daily schedules, and was always on time at the start of each day.
Thanks to the tireless and professional work of Dennis, Augustine and everyone else at Morningstar, we had a truly unforgettable holiday in beautiful Kenya, and would not hesitate to book our next Safari with them.
DE
Email Valentina | 35-50 years of age | Experience level: over 5 safaris
Great experience
We had a 8 days tour around Masai Mara, Amboseli, Tsavo and lakes Naivasha and Nakuru. Everything was smooth and well organized, our guide, John, was prepared and fun, always punctual, and he knew everybody, which is always a good thing since since everything is possible in Africa if you know the right people :-)
The lodges/camps selected were all good despite the fact that we booked last minute and the transfers were organized conveniently.
In short, we had a great time there.
GH
Email Cecilia | 20-35 years of age | Experience level: first safari
It is a very nice trip, very appreciates
The guide was very patient, the hotel was very comfortable and the itinerary was great, a perfect trip, very trustworthy travel agency!
US
Email Luqi | 20-35 years of age | Experience level: first safari
They did a good job
The tour operator did a good job in communications. Our safari driver is experienced and reliable.
Some of the activities are not handled by the tour operator, and things can go wrong. We had a terrible experience in the night game drive at Ol Pejata: the vehicle is a “bus”, instead of a Land Cruiser. The person controlling the light can only scan the left part, and we cannot stand up to watch the animals.
Another unfortunate thing is that a bridge at Masai Mara is destroyed by the flood. We are not able to reach the other side of the Mara river (sand river) to watch the great migration.
Overall, the service provided by the tour operator is aligned with our expectation.
SG
Email Leo | 20-35 years of age | Experience level: first safari
Life trip but with dissatisfaction and disappointments
The pre-communication with Morning Star was very smooth, they finally customized a 10-day itinerary according to our ideas, we enjoyed most of the time in these 10 days, thanks for this;
The downside is that the problems with the vehicle happened 3 times in the 10 days and we had to change the vehicle twice for that;
What's even more uncomfortable is that when I expressed that I were not 100% satisfied with the trip, they directly recalled and deleted the link to write my review which had been sent to me already, even though I asked them for sending me the link again at least 2-3 times, they always tried to procrastinate and refuse, that’s unacceptable and directly affects my final evaluation.
Reply from Morning Star Tours & Travel
Posted on Jul 12, 2024Hello,
We would like to address the above review as follows;
Our client booked a 10-day safari with us, and we allocated them a good driver guide. They enjoyed most of the safari, as evidenced by their feedback. First and foremost, we would like to apologize for the mechanical problem with the vehicle that occurred during the last days of the safari. Most of the roads in Kenya were severely damaged by the recent floods this year, and unfortunately, our car developed some mechanical problems on the way to Masai Mara. The driver guide informed the office, and we dispatched a mechanic based in Narok (a town close to Masai Mara) to check the problem, which was fixed within one hour. As we needed to take the vehicle for servicing and repair before it became a big problem, we requested the clients change their vehicle to another car we dispatched from the office to save the situation. I can confirm that the remaining part of the safari went well without any problems.
We endeavor to provide 5-star services to all our clients with well-maintained vehicles, and we have acquired a new fleet to serve our clients.
CN
Email Ma | 20-35 years of age | Experience level: first safari
Excellent
Our guide Rono was a very experienced guide and showed us all the animals we wanted to see and gave us a very good experience.Alice was also very enthusiastic and responsible and I would recommend it to my friends!