Reviews

Sort By: Date Most Helpful 11-14 of 14 Reviews
Andreas M   –  
Norway NO
Visited: July 2024 Reviewed: Jul 28, 2024

Email Andreas M  |  20-35 years of age  |  Experience level: first safari

Great safari adventure
4/5

For our 9-day safari we visited Tsavo west, Amboseli, Lake Nakuru, Ol Pejeta, Lake Naivasha and Masai Mara. Big thanks to Alice and the whole team for organizing everything and making us feel well taken care off during the whole trip.

Our driver guide was an excellent driver, and it was very clear that he knew all the parks very well. He made sure we found all the good spots, and we got to see almost everything we wanted to see, including a leopard and a river crossing in Masai Mara.

The reason we can't give a 5-star review is because of shortcomings in our view related to our driver guide. In short we expected our driver guide to be our guide, in addition to our driver. We felt that the role as guide was less prioritized and he focused only on the work of being a driver.

From the start we did not get the impression that he was interested in getting to know us.
We felt it was difficult to keep a conversation going, and he was using his phone a lot.

We expressed on several occations that we wanted as much time spent on game drives as possible. Almost always he proposed less time driving, and we had to negotiate to get some more time. This made us feel quite
uncomfortable. At times we felt the mood in the car was not good, and on several occations felt we were a liability.

In Masai Mara he proposed a game drive much shorter than what was stated in our itenerary. We raised this with the booking team, which clearified this with the driver, making the last safari day worry-free and a wonderfull day for us.

On a last note, we would absolutely consider traveling with Morningstar again, and also recommend them to our family and friends. We would however try to better align the expectations prior to arrival.

Vincent   –  
Hong Kong HK
Visited: July 2024 Reviewed: Aug 7, 2024

Email Vincent  |  35-50 years of age  |  Experience level: first safari

Driver/ guide John is helpful and nice
4/5

The driver/ guide, John, is nice and helpful. He arrived on line and did help accommodate our request, even when we asked for change in itinerary.

yang   –  
China CN
Visited: October 2024 Reviewed: Oct 24, 2024

Email yang  |  20-35 years of age  |  Experience level: first safari

good service
4/5

This was our first time in Africa, and overall, the travel agency's service was very good. If the driver had a better attitude, our experience would have been even better.

Rozhan   –  
United States US
Visited: October 2024 Reviewed: Nov 12, 2024

Email Rozhan  |  20-35 years of age  |  Experience level: first safari

Responsive and good service
4/5

We did two safaris in Kenya with Morning Star Tours. One was a four day experience in Tsavo East and West. The other was a seven day experience in Amboseli, Nakuru, and Masai Mara. When planning this safari, I spoke with Dennis. He was very polite, helpful, and responsive. With his help I was able to curate a safari experience that included everything that we were interested in. Huge shoutout to our first driver Julius for making our experience unforgettable. He was kind and tried to help us spot as many animals as possible. I felt like Julius went out of his way to make it an amazing time. Our second driver Alex was very knowledgable about the parks and answered all our questions about Kenya. He also knew how to navigate the parks very well. I do have to say that the drivers are more focused on driving rather than being a guide, so keep that in mind. We did a private tour with the 4x4 land cruiser, which I recommend over a van. The vans get stuck sometimes and we even had to pull one out of the mud. There was a lot of driving involved because we saw so many parks so plan accordingly. We enjoyed the food as all the places offer a buffet style meal, so there are plenty of options to find something you enjoy. One important thing to note about the airport is that we thought we could arrive early and stay until it was time for our flight to leave. However, they will only let you in the airport about 2-3 hours before your flight. There is a cafe outside the airport that you can sit at, but it is uncomfortable and the wifi did not work well. Unfortunately, we did not know this ahead of time so we could plan accordingly. Overall, our experience was great, we got to see most of the animals we wanted and for a competitive price.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 311
  • 4 star 14
  • 3 star 1
  • 2 star 1
  • 1 star 6
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Morning Star Tours & Travel, not SafariBookings
  • The tours offered by Morning Star Tours & Travel are subject to their terms & conditions