Reviews

Sort By: Date Most Helpful Rating 21-30 of 301 Reviews
Mira   –  
Malaysia MY
Visited: September 2024 Reviewed: Oct 7, 2024

Email Mira  |  20-35 years of age  |  Experience level: first safari

Excellent!
5/5

We recently had the incredible opportunity to embark on an unforgettable safari adventure in Kenya and Tanzania, expertly organized by Dennis. I can't recommend him highly enough. His patience and helpfulness made the planning process seamless, and his prompt responses ensured that our itinerary was finalized without a hitch.

What truly elevated our experience were our exceptional guides, Willie in Kenya and Jackson in Tanzania. Both are incredibly knowledgeable about the wildlife, parks, and their countries, bringing a wealth of expertise to each game drive. They went above and beyond to help us spot all the animals we were eager to see, especially since this was our first safari experience. I wholeheartedly recommend requesting Willie and Jackson as your guides for an unforgettable journey!

Gareth C   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 27, 2024

Email Gareth C  |  50-65 years of age  |  Experience level: first safari

Kenya & Tanzania Safari
5/5

Great safari by Morning Star Tours. Would recommend to arrange your safari....guides, vehicle and accomodation all first class. Obviously it is not guaranteed to see everything you want....but the guides were able to put us in the best position to see the big 5 and give us a great experience.

Clare   –  
Ireland IE
Visited: September 2024 Reviewed: Sep 27, 2024

Email Clare  |  35-50 years of age  |  Experience level: 2-5 safaris

Morning Star were excellent to deal with.
5/5

We recently booked our honeymoon with Morning Star and they were excellent. We were dealing with Alice who helped us plan our perfect trip. Alice was very responsive to our queries, gave excellent suggestions on our itinerary and was very accommodating of any specific requests we had. The trip itself was excellent value for money and the accommodation was perfect and exactly as described. We had a fantastic time. Special thanks also to our excellent guides Alex and James (King James!!) for a fantastic safari. They were brilliant guides with great local knowledge and showed us the very best of what Kenyan safari has to offer. We can’t wait to visit again!

Madeline   –  
Australia AU
Visited: September 2024 Reviewed: Sep 27, 2024

Email Madeline  |  35-50 years of age  |  Experience level: first safari

Best travel experience of my life
5/5

When I set about researching tour companies for our bucket list trip Kenya, I was overwhelmed. There are SO many tour companies and it takes a lot of time to contact each one, state your budget and preferences, and whittle down the many quotes.
This is a trip I've been wanting to do since a little girl and although I didn't have an endless budget, I wanted to make sure we didn't cut important corners.
As a Service Designer, I am very critical about all interactions from businesses and I tend to assess them with a work mindset. Straight off the bat, my communications with Dennis were pleasant and helpful, and I LOVED the digital itinerary they sent us. A little thing that was tangible and full of amazing photos, which certainly helped with our decision.
When we arrived at Nairobi, even after a flight delay, we were met with a smile by our driver and were taken safely to the city hotel for a night of relaxing before a big week ahead. No issues at all.

We were lucky to have the wonderful Rono as our guide for the week and he was INCREDIBLE. Firstly, the Land Cruiser was new and comfortable. Second, he drove very well and there was 100% trust in him, which is important when you see some of the driving on the roads in Kenya!

Throughout the entire trip (Amboseli, Lake Nakuru and Masai Mara, we were blown away again and again. I kept saying each day couldn't get better, but they just kept getting better. We spotted so many amazing animals, including 2 Leopard's and Morningstar arranged a vegan birthday cake for us at out Masai Lodge. THANK YOU!

They went above and beyond.

So, I know you all have big decisions to make, but please choose Morningstar. They accommodated our mid-range budget and were always answering questions, even after hours.

Thank you so much Morningstar!!

Maddie.

Lisa   –  
Netherlands NL
Visited: September 2024 Reviewed: Sep 26, 2024

Email Lisa  |  20-35 years of age  |  Experience level: first safari

Trustable and organized
5/5

Our trip was 12 days: divided into 8 days Safari and 4 days at the beach. Dennis, was our travel consultant, he organized every single detail for us and he was very available to adjust the plans according to our wishes.
The lovely Simon picked us up from the airport and he immediately let us feel welcomed.
Augustine was our driver and guide for the majority of the trip. He is a very skilled and experienced driver, a prepared guide and an amazing person. He shared with us all his knowledge about animals, nature, culture and traditions during our game drives and the long transfer rides and we couldn't have wished for a better guide. He has an amazing eye and energy and we got to see all the big five multiple times.
The accommodations chosen during the safari were in perfect location: inside the parks or near the gate. Hopefully, we will come back in the near future!

Brian Sou   –  
Macau MO
Visited: August 2024 Reviewed: Sep 26, 2024

Email Brian Sou

Both staff that I met (Joysharon and Alex) are nice and responsible
5/5

My safari experience in Kenya was nothing short of magical. From the moment I arrived, I was captivated by the vibrant landscapes and the promise of adventure. I traveled to Kenya in [insert your travel from 17 to 26 August, and the trip exceeded all my expectations.

Aldale   –  
Canada CA
Visited: September 2024 Reviewed: Sep 25, 2024

Email Aldale  |  35-50 years of age  |  Experience level: first safari

Just Amazing!
5/5

So my sister and I booked an overnight tour to Amboseli National Park with Morningstar Tours & Travel. The initial booking process was very easy as Emma was very prompt with the quote and changing it to my liking. I wanted to stay at a different camp then was featured and they were flexible and made the change (we wanted to stay at Kibo Camp).
Our guide was James, who picked us up promptly and on time at 7:30am to make the drive to Amboseli. The drive was smooth and fun as James took the time to explain different sites and features along the way. Also, his music was awesome!
After we arrived and had lunch, James took us on our afternoon/evening game drive around the park. When I say James knew what he was doing! He knew exactly were to go to see the animals we wanted to see - we were able to see elephants, lions, cheetahs, hippos, and a bunch more animals. And we stayed in the park long enough to see the sunset....OMG, James knew exactly where to go to see the most beautiful sunset I have ever seen. We were so happy as we got to see everything we really wanted to on the first day. I mentioned I had wanted to see elephants with My Kilimanjaro in the background but the mountain was cloudy so I didn't get too.
The next morning, we promptly started our drive at 5:50am and James took us to a spot where we got to see a herd of elephants but also, the backdrop was a beautiful sunrise.
James had listened to what I said about seeing Elephants against the backdrop of Mount Kilimanjaro and he took me to the perfect place to get my photo as the mount view had cleared. When I tell you I could die happy!!!!!!
James was absolutely amazing! Like if I could give 20 stars I would. He is the reason why you get an experienced guide to bring you on games drives! We literally got to see EVERYTHING we wanted to see. Ughhhh I keep looking at the photos and videos I was able to take because it feels surreal.
I could not recommend Morningstar Tour & Travel company enough. I definitely will use them if I am able to come back to Africa and do more safaris.
Asante sana!!!!!

Mum&daughter24   –  
Australia AU
Visited: September 2024 Reviewed: Sep 24, 2024

Email Mum&daughter24  |  50-65 years of age  |  Experience level: first safari

Excellent response to all queries, the safari was well organised and covered everything we wanted.
5/5

Dennis our travel consultant went out of his way to create an itinerary that covered everything we wanted to do and he was prompt with all responses despite the many changes that we made. Our 9 day safari to Kenya and Tanzania which included 4 national parks went off without a hitch. The accommodation and food were excellent, our drivers Alex, Jackson and Augustine were all fabulous, seeking out the animals we wanted to see and trying to get us as close as possible, telling us stories, willingly sharing their vast knowledge of the animals and parks and allowing us plenty of time to take photos. Everything went very smoothly and went above our expectations. Everywhere we went we felt very welcome which made the whole experience truly memorable.

Radha Balasubramanian   –  
Virgin Islands (U.S.) VI
Visited: September 2024 Reviewed: Sep 24, 2024

Email Radha Balasubramanian  |  65+ years of age  |  Experience level: first safari

Very responsible and compassionate.
5/5

MorningStar is a group that was about to take us on a Safari in Kenya when we suddenly faced a nightmarish situation.

Young men Dennis and Alex were ready to pick us up to go on a safari. We were a group of six and our average age was 75. One person in our group, slumped and fell as he was coming to join us at the reception. He had a cardiac arrest and passed away in the corridor. Everything went topsy- turvy.

Dennis and Alex came over and immediately told us they will take care of everything and we didn’t have to do anything. Exactly according to their words, the employees of Morning Star were with us from the first day until they put us in the plane back to the US.

Morning star employees said they will take care of every detail for us and told us we can continue to stay in the same hotel and do not have to worry about anything. Sure enough we did not have to hassle with anything. They took care of the formalities in the funeral home, procuring the death certificate, informing the US Embassy. At the same time they were talking to us and helping us to process our grief. Alex and Dennis took on the whole responsibility with a smile.

The MorningStar employees made everything easy, smooth and efficient. I recommend them from the bottom of my heart for any group that wants to go on a Safari. These are great guys who make sure you are in comfort throughout and, I am sure, will give you an unforgettable Safari experience!

Vivian Cui   –  
China CN
Visited: September 2024 Reviewed: Sep 23, 2024

Email Vivian Cui  |  20-35 years of age  |  Experience level: first safari

so excellent trip and a really good service from Morning Star
5/5

Before the trip started:
Joysharon gave fast response to emails and answers to questions: because it was the first time I went there so I had a lot of questions listed one by one and they responded to them one by one, which was a lot of peace of mind It took me about 3 days to confirm them.

The rooms were all available and well booked: we actually chose the most popular hotels throughout the trip not only were we able to book 3 rooms, but when we arrived, we found that they would automatically help us to arrange a better type of room in the hotel, for example, navasha arranged for a room by the lake!
After paying the deposit, they also provide us with WeChat, so that Chinese guests can contact us at any time.

During the trip
Overall service experience is good: safari car is 4 * 4 landcrusier we all feel that the car is bigger than other road to see 6 people seat is very comfortable; bottled water unlimited free drink to save a lot of money;

no invisible consumption: almost completely according to the itinerary

Our guide's name was Alex, he was never late during the 7 days, although we were more than half an hour late every day, but he always told us hakuna matata; on the last day, we said we wanted to find a supermarket to buy some tea as a gift, he took us to a local supermarket, it's very cheap and very local; he even washed the car 3 times during the 7 days, it was really sweet.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 279
  • 4 star 13
  • 3 star 1
  • 2 star 1
  • 1 star 7
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