Reviews

Sort By: Date Most Helpful Rating 71-80 of 301 Reviews
Laxman   –  
United States US
Visited: July 2024 Reviewed: Aug 9, 2024

Email Laxman  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent service👍👍👍 Alice went above and beyond our expectations!!!
5/5

Alice was very helpful from the very first contact. Her timely response to my numerous questions were much appreciated. She made our trip memorable. Will recommend Alice and Morning Star without any reservation.
Tim,our guide and driver,was very good and a great spotter. His knowledge of the "bush country" and humor was well appreciated.
All in all this was the best safari trip I have been to in Africa..and I have been to a total of five!!!

Kisha   –  
United States US
Visited: July 2024 Reviewed: Aug 8, 2024

Email Kisha  |  35-50 years of age  |  Experience level: first safari

Most Amazing Trip Ever!
5/5

As a solo traveler, and my very first trip to Africa as a whole, I was a bit nervous as to what to expect. This trip turned out to be my most memorable and the best yet.

Morningstar was very accommodating in helping me put together the most epic safari expedition. I settled on a 8 day safari tour between Kenya and Tanzania.

The parks. The selection of parks was perfect for 8 days, Masai Mara, Serengeti, Ngorongoro, and Amboseli. Every time I thought I had seen it all, there was something new in the next park.

The accommodations. The accommodations were so amazing and at times felt unreal. I booked the luxury package, which was a combination of lodges and one camp inside Serengeti. I was very happy with the choices, even during peak season and booked just a few months out.

The guides. The guides were experts at the parks and knew exactly how to locate the animals. I was able to see the Top 5, and several rare sightings such as a cheetah with 5 cubs and witness the hunt to feed her cubs. The up front sightings felt unreal. The guides were always early and on time, professional, and aiming to please. Not only were they there to provide their expert guidance, but helped me breeze through the border transfers multiple times, navigate the local landscape, and ensure I had everything needed during my accommodation stays.

The hiccups. A missed connection altered my arrival time. I was able to always reach the tour company in which they sprang into action to adjust my pickup time and location. They arrived prior to my arrival. To take it further, my luggage didn’t arrive with me and ended up arriving one 24 hours later. Morningstar went above and beyond to return to the airport, retrieve my luggage for me and get it to me when I was already 6 hours away from the airport. Their response was simply Hakuna Matata. My luggage arrived promptly and in tact.

The honorable mentions. I have to mention a few people who really went above and beyond to ensure this trip was truly memorable. First and foremost, was Alice. Alice was integral in helping me put together the most epic itinerary, choosing the best accommodations and parks. She was also super integral in facilitating the hiccups and getting my luggage. She also adjusted her schedule on the back end of my journey to help me experience some local Kenyan culture prior to my departure. I also need to mention Jackson. Jackson was an expert at breezing through Serengeti, Ngorongoro, and border exchanges. He is an encyclopedia knowledge of the animals, parks, and landscape. I learned so much from our time spent and couldn’t believe it breezed by. Last but not least William was an absolute joy to have as a tour guide and felt more like a friend. He truly has a passion for safari tours and made my time at Amboseli memorable. All of staff at Morningstar truly went above and beyond to ensure all of my needs were accommodated for before I even knew they were needs.

Definitely looking forward to returning.

Vincent   –  
Hong Kong HK
Visited: July 2024 Reviewed: Aug 7, 2024

Email Vincent  |  35-50 years of age  |  Experience level: first safari

Driver/ guide John is helpful and nice
4/5

The driver/ guide, John, is nice and helpful. He arrived on line and did help accommodate our request, even when we asked for change in itinerary.

xin   –  
China CN
Visited: July 2024 Reviewed: Aug 6, 2024

Email xin  |  20-35 years of age  |  Experience level: first safari

The best patient and warm service
5/5

I contacted a lot of Safari companies in advance because I wanted to have my wedding in Africa, morningstar always replied very fast, kendy is a very patient person, she solved a lot of problems for us and prepared a surprise for my wedding in advance, I think it was the most memorable day for me!
Our guide joshua had years of safari experience, was calm and polite, found lots of animals for us, very professional!
I think this is one of the best memories I will ever have in my life, thank you for their service, it has left me with a very good impression of Kenya.

Paul   –  
Netherlands NL
Visited: August 2024 Reviewed: Aug 4, 2024

Email Paul  |  50-65 years of age  |  Experience level: first safari

Morning Star Tours & Travel make your dreams come true
5/5

From the moment we started communicating with Dennis from Morning Star every single question was answered even during the weekend. Dennis helped us to set up the best safari trip for Kenya for our family. Also for other related questions Dennis gave us advice and helped us with everything. What a service! It was a nice surprise to met Dennis and the other employees of Morning Star in Nairobi at their office during our safari.

At the start of the safari in Nairobi, we met our guide and driver John. John is the best! Every question from us about wildlife, culture, people etc was answered by John with a smile on his face. John took us to every special spot in all the national parks. Showed us wildlife from every possible angle. Helped us checking in at every lodge. At the end of the safari we were sad to say goodbye to him, he became a member of the family within the 7 day trip.

Everything was arranged just as specified in our itinerary. No hidden costs or surprises. All lodges were great. What an experience!

Thank you Dennis, John and Morning Star for making this journey possible, something we will never forget for the rest of our lives ❤️
We will keep you following on Instagram https://www.instagram.com/morningstar__safaris/ so also from home we will feel the love of Kenya 🐘🦁🐆🦓 🇰🇪

Ralph Martini   –  
Germany DE
Visited: July 2024 Reviewed: Aug 4, 2024

Email Ralph Martini  |  35-50 years of age  |  Experience level: over 5 safaris

Passionate, customer oriented, full service provider resulting in an unforgettable safari in Kenya
5/5

I wanted to show my family my birth place and the place where I had lived more than 30 years ago. Morningstar Team from the first contact was highly professional and with a very fast response rate. The team created a fair and transparent offer. Everything was tailor made and a 16 day safari was the result - thanks Dennis for planning this wonderful safari for us! We have had the best time and many unforgettable memories. A fantastic guide became a family member. Asante sana James for everything you did to show my family the place I lived so long ago. The places that we stayed in where faboulous with great service in the lodges. Exchange with James was excellent and everything was on time and as planned. The car was excellent and ideal for the game drives as well as the travels in between. We met several other Morning Star cars and all looked very good!
I can only highly recommend the Morning Star team! Enjoy the beauties of this country with a wonderful team that really takes care and is also very flexible. Asante sana for everything!!

Matt   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 4, 2024

Email Matt  |  35-50 years of age  |  Experience level: first safari

An absolute dream of an experience
5/5

I would like to say that the tour we had booked was an amazing experience, one we will treasure for a lifetime! The tour which you had been tailored for us was excellent and, our guide in Victor was excellent (as was his friend Jack). They were superb, so attentive, so informative and made our experience so very memorable.

The park in Amboseli was amazing and the accommodation excellent. We really couldn’t have wished for anything more!

We thank you from the bottom of our hearts and, extend our gratitude for all who helped organise our trip. If anybody is looking for a safari, we would definitely recommend MorningStar to anybody who is thinking of going on safari, a really great experience and first class experience!

Lu   –  
China CN
Visited: July 2024 Reviewed: Aug 2, 2024

Email Lu  |  20-35 years of age  |  Experience level: first safari

Warm and professional service
5/5

We had a wonderful sarafi with Morningstar’s team.
Wanja responded very fast to my emails regarding price, hotels and routes and provided explanations very patiently before the trip. She also asked for feedbacks everyday during the entire trip. Very responsible lady!

Our tour guide Charles is indeed professional. He shared knowledge about Kenya culture and animals. Found many animals throughout our trip. His car is always clean. It’s a pleasure to spend this tour with him!

Abigail   –  
China CN
Visited: July 2024 Reviewed: Aug 1, 2024

Email Abigail  |  20-35 years of age  |  Experience level: first safari

Yvonne is a very responsible person who always solves problems promptly.
5/5

The entire trip was perfect, and we were traveling with four people, without sharing a car with anyone else. Our guide, Mike, was very professional and always able to quickly find animals for us. He was like a walking encyclopedia of animals and would tell us a lot about their habits and related stories. We had learned a lot. Additionally, Mike drove fast and steadily, checking the road conditions frequently. Sometimes we didn't make it to the pick-up spot on time, and he never rushed us. He always adjusted the day's itinerary based on our time and needs.
Yvonne was also a very responsible girl who would always be concerned about our feelings and help us negotiate and resolve any issues we had when we asked for her assistance.
We spent eight days in Kenya, and the sunrises, sunsets, animals, and mountains all left us in awe.

Wenny   –  
China CN
Visited: July 2024 Reviewed: Jul 31, 2024

Email Wenny  |  20-35 years of age  |  Experience level: first safari

Very professional and reliable!
5/5

Yvonne who contacted me was very nice. She responded to emails in a timely manner and was very polite and patient. The communication made me feel very comfortable. And she would follow up on our travel experience during the trip, and when we encountered unpleasantness at the hotel, Yvonne was very good at comforting and handling it, which is very important! It made our trip experience very good.

In addition, let me talk about our tour guide Mike. He is really professional. He can quickly capture animals with his eyes. Even when we need to use a telescope to look for a long time, he has already captured animals with his eyes. He took me and my friends to see some wonderful moments of the "animal world". Mike is very kind and lovely, very talkative and cheerful. We are very lucky to have Mike as our tour guide! After all, the tour guide accounts for at least half of the experience of a trip.
Moreover, during the trip, there were two rollover accidents, causing casualties. Both of them were caused by the driver driving too fast, which is really very sad news. Mike did a good job in this regard. His driving skills are very stable, never in a hurry, and safety first.

Thank you Yvonne and Mike for making me and my friends to have unforgettable and wonderful memories in Kenya. They are really reliable and trustworthy. Please don’t hesitate to choose them! The above comments are all compliments from the bottom of my heart!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 279
  • 4 star 13
  • 3 star 1
  • 2 star 1
  • 1 star 7
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