Westway Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
IL
Email May | 20-35 years of age | Experience level: first safari
horrible experience with this company
I will detail here a lot of our horrible experience with this company but first of all do not book a safari trip from them they are not professional at all. Christian, who is the owner of the company we closed with, decided to do an experiment on us and group several people in one jeep from 3 other agencies, one of us even came only for one day on safari. And we booked a two-day trip. It started when at the entrance to the park we had to wait half an hour because he didn't pay for one of us to enter the park and after we entered around 12 noon we found out that they didn't take care of us for water. We realized that Christian doesn't know the "guide" at all after he promised that we would have someone professional who knows English and will give us information inside the park. A complete lie. He only brought us a driver who also drove like crazy (70 km/h inside the safari). When we were hungry, we opened the lunch boxes and discovered that Christian brought us meat after we asked for vegetarian food. So we were both hungry and thirsty. And the thing that broke us all and every traveler's nightmare came true. The jeep got stuck in the Safari, the clutch broke. Every time we had to help the jeep (to take pictures) the vehicle turned off and someone had to push us from behind. Needless to say, it was the worst experience of my life. We were only on safari for about two hours and we went to the garage to fix the jeep. When we met Christian he said sorry and did not take responsibility for anything. We asked for a refund and our requests were completely ignored. I would suggest you do yourself a favor and stay away from this company and Christian because everything he promised us was a lie.
AE
Email Anjali | 35-50 years of age | Experience level: 2-5 safaris
Christian has been fraudulent with us
I paid by mistake twice and now he is not refunding me and not even replying to messages. Christian has been dishonest with us.