Reviews

Sort By: Date Most Helpful Rating 11-20 of 102 Reviews
Sorana   –  
Switzerland CH
Visited: September 2024 Reviewed: Sep 11, 2024

Email Sorana  |  35-50 years of age  |  Experience level: first safari

Excellent customer service
5/5

Although I had many concerns since this was our first trip to Africa, Lucy & Josphat have gone above & beyond to meet our needs. We kept communicating on WhatsApp the entire time and even found a driver for us in Mombasa.
Our safari lasted 3 days and it was what I dreamed & some more. We were very lucky to have a driver like Kush, who has 15 years experience with safaris and basically knew every single bird I asked about. :) He is very well organized, drives well and has a really good sense of humour.
On the first evening he took us to a 2h game drive and he knew exactly how to park the car so we can take the best shots. He really had patience as myself and another team member wanted to take many photos. :D We witnessed the most beautiful purple sunset (see pictures attached). At dinner my husband arranged a surprise with the stuff and a group from Maasai Mara brought me the cake and sang to me on my 40th birthday. ;)
On the second day we had 12 hours of game drive, my husband and I were happy to see all the big 5 except the rhino and many other animals. The most amazing part was that we saw the leopard twice in one day, although this happens extremely rare! Kush took some very nice photos of every person on the safari car, we ate the meal packed by the hotel and he also took us to the Mara river, where we had a short tour to see the hippos & crocodiles.
On the last day we visited the Maasai Mara village where we learned a lot about their culture, we danced and also bought some souvenirs. Then we went back to Nairobi and had a flight to Mombasa for a week of relaxation on Diani beach.
It was an amazing adventure and I encourage everyone to try it at least once in their life!

Cristina FM   –  
Spain ES
Visited: September 2024 Reviewed: Sep 8, 2024

Email Cristina FM  |  50-65 years of age  |  Experience level: first safari

Everything was excellent
5/5

At booking time I had all the needed
information from Lucy, communication was good from the Cristina begining and all along the safari she was checking with me if everything was ok. We spend 4 memorable days in Massai Mara and Nakuru, our guide Moises was kind and really experienced, he put us in the best place to see the animals. We saw a lot of them, of course big 5 and lots more. He was always taking care of us and he did a great job. I definitely recommend Savannah woods Safaris!

Miguel   –  
Portugal PT
Visited: July 2024 Reviewed: Aug 20, 2024

Email Miguel

Fantastic experience
5/5

We had an extraordinary experience in the Masai Mara with Savannah Woods Safaris. The organization was impeccable, from communication abroad to the end of the activity. It was worth the cost and on schedule. I would like to write a word of special appreciation for our guide, Johnstone, for his patience, competence, perseverance and friendliness towards our group. I recommend it to other travelers.

Ely   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 29, 2024

Email Ely  |  20-35 years of age  |  Experience level: first safari

Incredible experience
5/5

I was concerned about booking a safari through the internet but I’m very glad I booked with Savannah Woods safaris. They were great from start to finish. Communication with the team prior to the trip was quick and easy, as was the pick up. Our tour guide Johnstone was fantastic. Not only was he knowledgeable, amenable, and funny, but he went out of his way to ensure we see as many animals as possible and have the most successful safari. I highly recommend using this company!

Filippo   –  
Italy IT
Visited: July 2024 Reviewed: Jul 28, 2024

Email Filippo  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience in Maasai Mara
5/5

I never do reviews but this time I couldn’t help but do it. My experience has been amazing with Lucy being always responsive, sharing all the info, and checking on me as well during the safari. But I have to say that the best part came with Sami, our guide and driver. Since the first moment it was easy too see how much he cares about the people with him, super knowledgeable, I learnt a lot from him, and a good person to jokes with. He drove us around for 10h no stop even if he was sick, thanks a lot Sami for this experience and the Savannah group for the great organisation.

Hannah Jackson   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 24, 2024

Email Hannah Jackson  |  20-35 years of age  |  Experience level: first safari

Very responsive and great value for money
5/5

Lucy was very helpful and always very quick to respond to our questions and requests.

Our driver Evans was great, very friendly and reassuring. He knew the park and other drivers well and was able to get us really close to lions and even an elusive leopard. He went out of his way to help members of our group catch their flight on the way home.

The tented lodge was great for our needs and we were fed well.

For a more budget friendly package we would definitely recommend Savannah Woods safaris.

The only thing I would say that could have been better was that in our group we had members who had booked with different operators and were staying in other accommodation. This meant we didn't get to socialise in the evenings which was a shame but also meant we spent half an hour in the morning and evenings picking up and dropping off everyone from their camps. I appreciate the scheduling won't always work out but I would have liked to have been aware in advance.

Stephen   –  
Qatar QA
Visited: June 2024 Reviewed: Jul 3, 2024

Email Stephen  |  20-35 years of age  |  Experience level: first safari

Unreal, what an amazing experience
5/5

4 day - 2 nights Masai Mara (stopping at sopa lodge), and 1 night lake Nakuru (inside lodge)

Lucy organised my trip, she gave me very quick responses with full information, the tour guide John was exceptional, both lodges were clean and very pleasant with the most amazing views at Nakuru lodge! John definitely knew his stuff when it came to the game drives, he gave us the greatest chance of seeing as many animals as possibles!

Stephanie   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 20, 2024

Email Stephanie  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience from start to finish!
5/5

Communication started really well, Lucy helped me find the right package for my honeymoon, and continued contact throughout via whatsapp which was really easy and helpful.
We stayed in a hotel the night before/after the safari which was arranged for us by Savannah Woods too.
We were picked up by Alvin, our guide. The safari was for 2 nights and in that time we saw so much.
The Lodge (pride inn) was lovely and staff were so helpful.
Alvin made sure we saw all we wanted to, and focused on our favorites. Along the way he gave us facts about the animals and told us about life in Kenya which was great. We were recommended a hot air balloon ride as well as a boat tour to see hippos - both of which were amazing and a fantastic addition to the trip.
If I come back to Kenya, which I no doubt will, I would definitely book with Savannah Woods again and would definitely ask for Alvin :-)

Jack   –  
Australia AU
Visited: May 2024 Reviewed: May 22, 2024

Email Jack  |  20-35 years of age  |  Experience level: over 5 safaris

Fantastic service and communication
5/5

The 3 day Masai Mara safari was fantastic, Lucy made the organisation and communication very easy and our guides Rodger and Caleb were super we in navigating the park and showing us all the Masai Mara has to offer. I found not recommend this safari enough and the people involved made the experience all the better!

Shaf   –  
Australia AU
Visited: May 2024 Reviewed: May 18, 2024

Email Shaf  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Absolutely wonderful experience with Savannah Woods Safari.

Lucy provided excellent communication and service from the start and created a tailored Safari experience according to my strict timelines.

The whole team went beyond expectations to ensure I was well supported and taken care of. Very experienced and knowledgeable drivers who really made the safari experiences memorable.

Alvin operated as my tour guide and driver for Amboseli. Very knowledgeable and great company. Went out of his way to ensure I had the best views of Mt Kilimanjaro and extra even took me to extra attractions such as the Giraffe Centre.

Albert operated as my tour guide and driver for Masai Mara. With his skill and knowledge we were able to experience some amazing close up views of lions, elephants, cheetahs and more.

Overall I was able to experience everything I wanted and would highly recommend to others, extremely reliable and great value for money.

Average User Rating
5.0/5
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