jimmy and the team after a successful trekking
Azas Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2012)
- Member Of:
- UTB, UWA & YUTO
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Antonia | 20-35 years of age | Experience level: 2-5 safaris
Great value with an awesome Team
Even though I contacted Azas on a very short notice, they managed to organize me an awesome tour leaving a few days later.
I had a great time with a very good value for money.
Compared to an other tour I did was this more value for less money.
Al the accommodations were well selected and the tour itinerary was planed very good (not too much to get overwhelmed).
I would definitely do it again and recommend Azas to everyone who wants to do a safari.
Webale Nyo (thank you very much) for the great time.
Email Tom and Bethan | 20-35 years of age | Experience level: first safari
Can only recommend Azas Safaris!
We visited Uganda in September 2022 as part of our honeymoon trip through Azas Safaris. The tour was for 5 days, where we visited Bwindi, Bunyonyi and Jinja. The whole experience with the team was brilliant from start to finish.
From the first inquiry, we were impressed with the detail included in the itinerary and the email communication. Prisca was responsive, attentive, and created a personalised trip for us (even changing it easily upon request). Her enthusiasm was great, and we really felt like we received a personal service.
Our guide Julius was fantastic, highly professional, knowledgeable and most importantly very friendly. He drove us from point A to B every day, often on long distances, and difficult roads but we always felt safe and in good hands. He was also great company when we weren't driving. We never worried about anything, there was always water in the 4X4, and he was able to give us a good overview of Uganda and the people. All in all, we would recommend Julius with no hesitation whatsoever.
We did quite a lot of research before booking, and found that Azas Safaris were competitive for pricing. Once there, we found that the value for money was excellent, and the accommodation was very good as well. The activities that we did (Gorilla Trekking, Bunyonyi Lake, Water Rafting in Jinga, Bungee Jumping,...) were also very good value and very safe.
Overall, we can only recommend Azas Safaris to anyone looking to visit Uganda with a professional and reliable tour operator. Thank you Prisca and Julius, we left your wonderful country with memories for life !!!
NL
Email Rosanne | 35-50 years of age | Experience level: over 5 safaris
Very good touroperator, we had a great trip with Azas safaris
While visiting Uganda for work we planned a short 3-day safari trip with Azas Safari's. Before booking we had compared several tour operators, but Azas promised to deliver the best value for money. Communication went smooth via whatsapp and the communication the contract and handling of the payment gave us an assuring feeling.
We had an amazing trip, with Christopher as the best guide! Everything was well arranged, we loved the car we travelled with. Christopher explained so much about the wildlife, specific animals, the area we were travelling, and about Uganda. He friendly and politely helped us where possible and is a very good driver. What we really appreciated is that Christopher was very flexible in making a few changes in the plan of the trip while travelling, to ensure there would be sufficient time for us to explore everything.
IS
Email Kasia | 20-35 years of age | Experience level: 2-5 safaris
Best experience with the high quality service!
This was one of the best experiences in my life. From the beggining - professional customer service and tailor made trip - thank you Simon! Quick response to all of our questions. I recommend to use Wise as a payment.
Hotel acomodations with amazing food and wifi in the common areas.
Absolutely amazing guide Julius (we love you and hope to see you again!) - thanks to him we saw leopard ️ and many many other animals.
Our aim was to see gorillas and to be honest I was really afraid I cannot do it (very poor physical condition), but team chose the best trail to see it and we spot first gorillas in 20 mins after we started!
I highly recommend this company as they proved that they can create unforgetable memories with the best quality of service!
IS
Email Misha Martin | 20-35 years of age | Experience level: first safari
Best Safari Tour in Uganda
From the planning to execution, this experience was tailored to our needs and delivered as promised. We did 6 days safari packed with views, animal encounters and beauty of Uganda. Simon and his team took care of all permits for Gorilla and Chimp Trekkings. All the accommodations were super nice and obviously prebooked. Act and Our Guide and driver Julius - top of the top!
I highly recommend Azas Safaris for your Uganda Trip!
CH
Email Eva | 35-50 years of age | Experience level: 2-5 safaris
Amazing Ugandan tour operator
We would totally recommend Azas for your travels in Uganda!!!
From the first moment we contacted Azas, we have had a great experience. Prisca answered all of our questions and made useful suggestions about how to tailor our 12 days trip in Uganda. She was very responsive both on Whatsapp and via e-mail (contact them right away on Whatsapp). Once we arrived in Uganda, we were welcomed at the airport and a day later our trip started. Our guide, Julius, was one of the most gentle and knowledgable guides we have ever met. He made sure that we travel in comfort (the car was always in good condition, water was provided throughout the trip) and safely (he drove carefully, he always locked the car). He also made sure we were on time for everything (e.g. our hikes, tours). He was also a great spotter, which made our game drives a wonder.
We did have a small miscommunication, but essentially everything was sorted out by the team and it did not impact our travels at all. We also requested smaller changes during our trip and all were accommodated. For example, we added an extra day trip at the end of our journey and we also came back one day earlier from our hike and Prisca took care of all the organization.
US
Email Ben | 35-50 years of age | Experience level: first safari
Disappointing
Short story, animals were good everything else was not, I would NOT recommend Azas Safari.
Long story.
I had high (honestly too high) expectations, and this trip left me lacking in all areas.
I did a lot of research and narrowed it down to a few options. Prisca was very friendly and quick to respond via WhatsApp, she sent us a very professional quote and was willing to customize (better hotels, different activates, charge more money) our 10-day Ugandan safari. However, communication decrease as we got closer to our trip and we only stayed in 1 of 6 of the original agreed upon hotels, the other 5 hotels changed 2 or 3 times each from our agreement till on our trip. The hotel pictures in the agreement looked very nice and I googled every hotel we were supposed to stay at and was excited, but most of what we got was disappointing. The hotels are important because in general the nicer the hotel more options and better food. Almost all of your meals will be at your hotels.
Our guide Christopher had a good eye for spotting wildlife and had substantial animal knowledge, he lacked customer service skills and communication skills. He set the bar for the trip by arriving 1.5 hours late to pick us up on day one, with no fuel or drinking water in the vehicle. The vehicle was an older Toyota land cruiser. Nicer than a lot of the other vehicles we saw but not great and not the one in picture from Prisca. We got to experience 3 minor break downs and 2 very minor fender benders. We had problem with one of the front hubs, going up a hill overheated? and problems with the ignition, so we got to push start the vehicle twice. My shoulder seatbelt on the back passenger side did not work correctly, none of the gauges worked and the vehicle had no air-conditioning.
Half the time it felt like Christopher was on a trip and we were just riding in the back seat. Should have been him taking us on our dream trip. He never asked us what we wanted to do. We had to pry the daily plan out of him. He would stop and get a snack for himself but not offer us or information is that lunch is still 2 plus hours away and we might want to buy our own snack. Our agreement said meal plan “Breakfast, Lunch & Dinner drinking water, non-alcoholic drinks”. We ended up buying one of our lunches and only water in the safari vehicle was included, we had to always pay for water and soda at meals. (Honestly drinks were cheap but not what was agreed to).
My wife and I agree we would NOT go on another trip is Azas. I don’t know if the other companies are better or if this is the standard of service in Uganda???
Reply from Azas Safaris
Posted on Mar 9, 2023hello Mr. Ben , we are very sorry for whatever went wrong , first of all we would like to send our apologies to you and your wife , we will be more careful next time . Also we understand your wife got sick amidst the trip and she could not finish the trip, which was a frustration to us and to you as well , hope he recovered so well , we wish her a quick recovery .
Trips booked on a short notice are not always easy to execute especially like yours of 9 days because of few hours at our hand to book all hotels and permits , but we are glad all the permits were successfully purchased , for accommodation, in the contract we signed with you we indicated that we can look for alternative hotel in the same capacity like what you had chosen before because of the short time we had we could not rely on one option but still we send our apologies to you. For hotels we always pay full board ( beak fast , lunch , dinner plus non alcoholic drinks , we are very sorry if it was not communicated to you , we are very sorry)
For the vehicle , we will always ensure that its in good mechanical condition for our other clients , even though we cant avoid minor cases due to some terrain roads in our destination areas.
For the guide , Chris will improve for our next clients , he is as well very sorry , he extends his apologies to you and your wife , as you can read previous reviews Chris has always been a good guide and he will work hard to improve more .
Thank you so much , hope our apologies are accepted.
regards.
FI
Email Scott | 20-35 years of age | Experience level: 2-5 safaris
Amazing Trip!
We booked a trip with Azas Safaris Uganda, Prisca showed us different types of itineraries and we chose 9 days trip, it was amazing, we saw wildlife is Murchison falls, it was amazing. The highlight of the trip was gorilla, we asked Prisca if she can adjust and we spend more days in Bwindi of which she did together with her team.
The accommodation was amazing, it was according to plan and we like mahogany safari lodge most in Bwindi. Thanks to our guide Christopher Muhumuza for giving us a great knowledge most especially about wildlife. We promised Azas Safaris Uganda more recommendations back home.
US
Email Steven | 35-50 years of age | Experience level: 2-5 safaris
A great experience in Uganda with Azas
Me and my family just returned from a 6 days trip to Uganda, we thank Azas Safaris Uganda for a well organized trip, we contacted a couple of operators but Prisca sent us a well organize pdf with activities daily via whats app which was more professional than other operators. At first we were worried about where to start after reaching entebbe airport, fortunately we found our guide Julius who picked us and took us to a hotel organize by Prisca at no cost. Our trip began from Kibale, chimpanzees were exciting, we went to queen Elizabeth national park, our luck got us on the way and we saw lions, abit scaring but amazing. The drive from queen Alizabeth to Bwindi was abit tiresome but Julius was a better driver he made several stop overs to make sure we are not bored on trip.
The silver backs(gorillas) were amazing , what a gift Uganda has! we spent more time with gorillas, we chose a far away family of gorillas and it was an amazing experience . Uganda is amazing , we recommend everyone to visit Uganda the organization of the trip was excellent and great accommodation was on point , we requested for luxury hotels and it was nice beyond our expectation , the food was amazing , enjoyed organic food of Uganda , and the people were welcoming, We wish we stayed more longer, Uganda is amazing.
We advise Azas Safaris Uganda to as well always include fort portal on the quote, its great destination area with beautiful scenery , hills and amabere ganyinamwiru ( women breasts look alike), so beautiful
We highly recommend Azas Safaris Uganda
DE
Email Tanja B | 20-35 years of age | Experience level: 2-5 safaris
Very helpful, understanding, knowledgeable.
As a first time traveler to Africa, I had a great trip with Azas safaris Uganda. Most especially to see gorillas I booked with them 5 months before the start of the trip, my challenge was payments but i was guided to use wise.com it was successful, unlike other operator, Azas safaris Uganda gave me a contract and a receipt of payments which game me security for the money I paid, everything went as we chatted in WhatsApp with Prisca.
Julius was my guide, he's a good driver , good knowledge about animals in game parks, I recommend everyone to use Julius. Uganda is a great country with more to see than gorillas, I recommend everyone to go to Uganda and especially use Azas Safaris uganda.
