At Verdoro Safaris, your satisfaction is our pride
Verdoro Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2021)
- Member Of:
- UTB, UWA & YUTO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $610 per person per day (USD, excl. int'l flights)
Reviews
CH
Email Anita & Stephanie | 50-65 years of age | Experience level: 2-5 safaris
Overall very good - but there is room for improvement
Overall very nice service from Helen Jessie and our driver Julius. They do their best to please their customers and are helpful. Preparation of the trip; nice communication but sometimes we had to ask for things that should come automatically like copies of the Chimpanzee and Gorilla Trecking (we still wait for them and our tour is over sind more than two weeks) or a final Travel-Document including them. We booked medium to higher class Lodges but if you do not tell them what you want exactly you will find also low budget hotels instead, because they think so it will be cheaper. Finally we realized they did not know better, since the used some lodges the first time. From an agent I expect that he checks the Lodges that he offers or at least tell the clients, what they can expect. In one Lodge we had to fight for our Delux Room due to miscommunication agent and /Lodge and had to wait almost one hour. Rating for Lodges: 5* for Zero L'Altitude (Room, Food, Environment top), 4.5 * Kyaninga Lodge (title water only minus, super service!), Para Lodge 2* (very old, not clean, food very poor!), Buffalo Safari Lodge 4* (a bit aged, Bathroom minus, very good food), Lake Bunyoni Eco Lodge 1* (not to recommend, not what is promised, very bad food!), Kigambira Safari Lodge 4.5* (Outstanding apart of the pool- dirty not in use), food excellent) Service in all lodges excellent (Manager in Buffalo Lodge should! He is helpful and very friendly. Sometimes he could have helped out of the car instead of letting us crawl out (we are oldies hihihi), but ok, we managed it. If we had a wish he tried to make everything possible he could - Thank you Julius. Regarding food outside of the lodges, mostly good but twice we were not happy regarding place and cleanness - the agency should keep an eye on this, especially if they have clients, who book a medium to higher class trip! Boattour at Lake Mburo Nationalpark: never do this at the end of the trip, it is boring and disappointing - You better let guest have a rest in the beautiful Kigambira Lodge instead, provided pool is usable. Boattrip Lake Bunyony - ok but not exciting. All animal trips were super. One point here, guest should be informed ahead, that they only can get close to the animals (Queen Elizabeth) if they pay $100 extra. Then the guide asked a 10$ extra, paid to him (at the end he tried to ask 20$). He said it is for the people there, but I think, he cheated us and took the money for himself. We neither got a receipt, for the $ 100, we got one. Be carefully with this, don't pay this without official receipt.
Reply from Verdoro Safaris
Posted on Jul 20, 2023Hello Anita & Stephanie, your review cannot go unnoticed it is through this that we grow bigger and better. Please be guided that accommodations vary in correspondent to the tour package for example a luxury accommodation differs from a super luxury accommodation. We will be more specific next time should you ever need to Explore the East Africa region with us in future.
Regarding the Chimpanzee permits they are usually issued on the same day and after tracking every traveler is awarded a certificate. About the extra $100 you paid in the park, we filed in our inquiry to be guided more about it.
OM
Email Henry | 35-50 years of age | Experience level: 2-5 safaris
Professional team at its best
It was such a great time and experience with the communities under the guide of the heart warming Verdoro guides.
I will surely visit again and i highly recommend their services.Thank you team Verdoro we had a great time with you.
AE
Email Togo | 20-35 years of age | Experience level: first safari
The tour was good though got some challenges long distance do not work for me but i enjoyed more
The climate was awesome , i
enjoyed hospitality