Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 60
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 61 Reviews
Bruno   –  
Mexico MX
Visited: March 2024 Reviewed: Mar 29, 2024

Email Bruno  |  20-35 years of age  |  Experience level: 2-5 safaris

enthusiastic, friendly and knows how to make its job
5/5

It was an amazing experience, they picked me up from where I was staying, drive without any problem all the way to the lodge, had the Patwa activity, nice food, and then incredible experience with the Gorillas, the trek was incredible. I also had the opportunity to see other kind of primates and LOTS OF Birds

Shahzar ansari   –  
Pakistan PK
Visited: April 2024 Reviewed: Apr 22, 2024

Email Shahzar ansari  |  20-35 years of age  |  Experience level: 2-5 safaris

One hell of a experience
5/5

Everything was well taken care off.jackson our tour operator was always punctual, accomodating and warm.

Our tour spanned 8 days ans we covered a lot uganda has to offer.jackson with his contacts made everything hassle free

We came in a group of 4 friends,After our tour ended i can confidently say we left as 5 friends

Trish   –  
United States US
Visited: December 2023 Reviewed: Apr 2, 2024

Email Trish  |  65+ years of age  |  Experience level: first safari

Amazing Trip with Uganda Family Tours and Travel !!!
5/5

I had an amazing trip with Uganda Family Tours and Travel in December of 2023. This was my first safari as well as my first trip to Africa, and it far exceeded my expectations! I went on a 10-day safari, during which time we experienced most of Uganda.

During our trip we saw not only the big 5 but also the gorillas and the chimps. Our guide was Jackson Otwikende who we got to know well over the course of those 10 days. Not only is Jackson a sensational guide, but he's also very professional, incredibly kind and personable, and displays a great sense of humor. In addition, Jackson is highly knowledgeable and has a wealth of information when it comes to all things about the wildlife. His love for his country, its history, the people, and their culture was evident throughout our trip.

I would highly recommend Ugandan Family Tours and Travel, and especially Jackson!


Desiree   –  
Angola AO
Visited: March 2024 Reviewed: Apr 1, 2024

Email Desiree  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect for solo female travelers
5/5

My guide was Jackson O. He met me at the airport with a welcoming smile and a wonderful spirit.

As a solo female traveler, first impressions and gut instincts are paramount - I immediately felt at ease. Jackson was open to all my questions and shared the real Uganda with me. He is an expert on all things Uganda: history, economy, agriculture, social fabric, and politics. He tells it like it is, which can be a rare quality among those in the tourism industry. He was a true gentlemen and gave me good advice on many things: how to get a thorn out of my finger, which hotels to stay at, and which tours were suitable.

Jackson O. possesses the rare quality of being able to adapt to what the client wants and needs- very good people skills.

Well done, Uganda Family Tours!

Isaac safari   –  
Norway NO
Visited: March 2024 Reviewed: Mar 28, 2024

Email Isaac safari  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

Good people, price can be discussed
Good explanations
Love talking with the customers and funny as well

Fátima   –  
Mexico MX
Visited: May 2023 Reviewed: Jun 3, 2023

Email Fátima

Most reliable, responsible and fun way to go Gorilla trekking!
5/5

Living and Adams were amazing tour guides, they took me and my two female friends on a memorable trip to Uganda for gorilla trekking. They were very warm, respectful and always cared about our best interests whether that was making technical stops for restrooms in the road, getting to an ATM, or just engaging in a quite unique conversation about Uganda and its people.
They would always help us troubleshoot and took us safely from Kigali to Uganda.
The food was very good, there were even vegetarian options, and the only thing that is not included is beverages other than limitless bottled waters in the car.
The hotel is supported by a local NGO, and the earnings continue to help the local community to redistribute water through a water-spring supporting project they started. For us, this represented sustainable tourism.
The guides and trackers were very professional and explained to us everything we needed to know.
Finally, the gorilla trekking was AMAZING! One of the best in a lifetime experiences that anybody visiting Rwanda or Uganda should definitely go for.

Ismail   –  
Qatar QA
Visited: April 2024 Reviewed: Apr 28, 2024

Email Ismail  |  20-35 years of age  |  Experience level: first safari

Extremely professional and considerate
5/5

This safari in Uganda was an experience that will forever be etched in my memory. From the amazing gorillas to the vast savannas filled with wildlife, this adventure surpassed all expectations. But what truly made this journey extraordinary was our exceptional guide, Jackson.

Jackson's passion for Uganda's wildlife and landscapes was evident from the moment we met. He possessed a deep knowledge of all the sights and a keen eye for spotting animals.

One unforgettable moment was when I almost got run over by gorillas in Bwindi Impenetrable National Park.

In conclusion, our Uganda safari with Jackson as our guide was an exceptional adventure. His passion, knowledge, and commitment to providing an unforgettable experience made this journey truly special. I highly recommend this tour to anyone seeking an immersive and enriching wildlife encounter in the heart of Africa.

Bader   –  
Bahrain BH
Visited: April 2024 Reviewed: Apr 28, 2024

Email Bader  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I'm glad that we chose Uganda Family Tours in this trip.

Jackson was very accommodating to our suggestions, very flexible and wherever our plan needed enhancements his suggestions perfectly met our needs.

Despite our thorough planning and research, he successfully managed to make us experience things that were not listed anywhere online.

Thanks for all the efforts to make this a memorable trip.

Bryan Miller   –  
United States US
Visited: February 2024 Reviewed: Feb 14, 2024

Email Bryan Miller  |  35-50 years of age  |  Experience level: 2-5 safaris

Jackson was selfless and put us 1st on everything.
5/5

This was my second trip to Uganda and I was blessed to bring my daughter along this trip. We were greeted at the airport with a great smile and a since security. Over the next week Jackson went above and beyond for our group. He was always early and stayed late. On our safari Jackson was very knowledgeable of all the animals and explained them well. I never felt like we were ever put in danger on our safari. Thank you Jackson and Brian with Uganda Family Tours for the awesome job. I highly recommend this group…

Carla   –  
United States US
Visited: December 2023 Reviewed: Jan 28, 2024

Email Carla  |  50-65 years of age  |  Experience level: 2-5 safaris

Jackson, our tour guide, did an outstanding job taking care of all our needs. Uganda was amazing.
5/5

Uganda Family Tours offered a reasonably price tour package for my 10 day experience in Uganda. Our accommodations were lovely and we were well taken care of. Our tour was personalized and allowed us to do and see all that we wanted to. Jackson was an outstanding guide who took care of us from start to finish. I highly recommend Uganda Family Tours and Travel.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 60
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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