Reviews

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Aleksandr Zubkov   –  
Russia RU
Visited: April 2024 Reviewed: Apr 19, 2024

Email Aleksandr Zubkov  |  65+ years of age  |  Experience level: 2-5 safaris

The guide Eraste perfect men an best guide ever
5/5

We travel through Uganda, Kongo, Rwanda
There was some troubles: sometime dangerous, sometime funny, sometimes interesting but always a lot of humor and really
Good impression. Kindly promise to try trip likours with Eraste

Courtney   –  
United States US
Visited: February 2024 Reviewed: Apr 22, 2024

Email Courtney  |  20-35 years of age  |  Experience level: first safari

Empirical Tour and Travel is a perfect fit for adventurous and personal travel in East Africa
5/5

You absolutely must travel with Empirical Tour and Travel! I was so impressed with our trip and recommend Eraste and the company to anyone traveling to East Africa. Our three week trip to Rwanda, Burundi, Uganda, Kenya, and Tanzania was absolutely incredible and all that credit is due to our tour company.

When comparing tour companies, I was most attracted to Empirical Tour and Travel because of the ability to create our own plan and not feel caught up in a large Tour group. The communication prior to the trip was clear and easy to manage and Eraste was very flexible to accommodate our travel preferences. He went above and beyond to ensure that we had a special experience each day that was catered to our interests in exposed us to a variety of activities, including multiple safari, gorilla, trekking, cultural tours, banana beer making, and so much more. The accommodations and restaurants selected for our tour were fantastic with a very comfortable amenities and stunning views. Empirical Tour and Travel brings a high-level of professionalism and reliability and managed every detail so we could enjoy being present on our vacation. The package was absolutely a great value for the price. 10/10 recommend for a trip of a lifetime!

Pavel   –  
Russia RU
Visited: April 2024 Reviewed: Apr 27, 2024

Email Pavel  |  50-65 years of age  |  Experience level: over 5 safaris

reliable and responsible
5/5

our tour with Eraste to Rwanda-Congo-Uganda:
everything is very good and on schedule. very nice people. you can trust them. I recommend them 100% from my experience

Moritz   –  
Belgium BE
Visited: May 2024 Reviewed: May 25, 2024

Email Moritz  |  35-50 years of age  |  Experience level: first safari

Just Excellent!
5/5

I spent 6 days in Rwanda & DRC and enjoyed every moment of the trip! Eraste was extremely helpful during the whole planning process. The activities were well organized and the hotels were the perfect places to relax. Highly recommended! I am already planning the next trip with Empirical Tour and Travel!

Hervé L.   –  
Mali ML
Visited: May 2024 Reviewed: Jun 3, 2024

Email Hervé L.  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional tour operator, with unforgettable and meticulously planned travel
5/5

Joseph our guide is a kind person, wanted for us to be as much as possible relaxed, only for us to enjoy the Safari. We saw eraste the first day of the safari, communication was smooth and clear, this was the best service we had from a tour operator for the last 5 years. Thanks to Joseph for the exeptional 3 days in Akagera park. We got to see the Big 5. Also for your kindness and attention.

John Key   –  
Canada CA
Visited: June 2024 Reviewed: Jun 20, 2024

Email John Key  |  65+ years of age  |  Experience level: over 5 safaris

High quality small group tour operator for Central Africa
5/5

The tour company arranged a 1 week tour for myself from Rwanda to DR Congo and back. Email communication was excellent and the tour owner (Eraste) personally accompanied me on the tour and arranged the drivers and other transportation and facilitated the visa approval and border crossings at Bukavu and Goma.

Everything on the itinerary was provided and there was flexibility to make changes as requested(such as staying in the National Park) or required. Accommodation was very good and all meals were good. Eraste speaks fluent English (and French) and was well-informed, totally professional and kind and made good company on the tour.

The tour was good value for money for a private tour and I would thoroughly recommend this company and this tour to anyone.

Antonio Fonseca   –  
Portugal PT
Visited: August 2024 Reviewed: Sep 23, 2024

Email Antonio Fonseca  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful time in Burundi, DRC and Ruanda
5/5

I recently booked a vacation through Empirical, and I couldn’t be happier with the experience! From the moment I reached out to inquire about a trip to se the low land gorillas in DRC, their team was incredibly helpful, knowledgeable, and responsive. They listened carefully to what I was looking for and tailored a perfect itinerary that met all my expectations and more.

The booking process was smooth and hassle-free. They took care of every detail, from flights to accommodations and excursions, ensuring everything ran like clockwork. What really stood out to me was their attention to detail and the personalized service. They even provided some excellent recommendations for local restaurants and hidden gems that made the trip truly unforgettable.

Throughout the trip, they were available for any questions or concerns, which provided peace of mind. Everything from airport transfers to tours was well-coordinated, and I never felt stressed or unsure about any part of the journey. Overall, I highly recommend Empirical for anyone looking to plan a seamless and enjoyable travel experience. Their professionalism, expertise, and personal touch truly made a world of difference. I will definitely be using their services for my next adventure!

Katherine   –  
Belgium BE
Visited: September 2024 Reviewed: Oct 18, 2024

Email Katherine  |  20-35 years of age  |  Experience level: first safari

totally recommended it
5/5

We booked our tour months prior our trip last September, I won't denied in the beginning I was scared since it was my first time in Central Africa and I didn't know what to expect, neither I was sure to who was I sending my full payment to. I can say all my fears disappear soon enough due to the great communication the company provide during the quote of the trip as well the days prior to the trip. The team (guide and driver) were always on time and available to any questions we may had. The chosen hotels were fantastic, the activities amazing (it can't be described on how awesome was to see all the animals in the game drive) and I can say that absolutely everyone was friendly and welcoming. We travel to Rwanda and Uganda, but Rwanda definitely stole our hearts, the beauty, cleanliness and security of the place was not expected and we can't wait to go back. Absolutely recommend it!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 18
  • 4 star 4
  • 3 star 0
  • 2 star 0
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