Reviews

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Antonio Fonseca   –  
Portugal PT
Visited: August 2024 Reviewed: Sep 23, 2024

Email Antonio Fonseca  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful time in Burundi, DRC and Ruanda
5/5

I recently booked a vacation through Empirical, and I couldn’t be happier with the experience! From the moment I reached out to inquire about a trip to se the low land gorillas in DRC, their team was incredibly helpful, knowledgeable, and responsive. They listened carefully to what I was looking for and tailored a perfect itinerary that met all my expectations and more.

The booking process was smooth and hassle-free. They took care of every detail, from flights to accommodations and excursions, ensuring everything ran like clockwork. What really stood out to me was their attention to detail and the personalized service. They even provided some excellent recommendations for local restaurants and hidden gems that made the trip truly unforgettable.

Throughout the trip, they were available for any questions or concerns, which provided peace of mind. Everything from airport transfers to tours was well-coordinated, and I never felt stressed or unsure about any part of the journey. Overall, I highly recommend Empirical for anyone looking to plan a seamless and enjoyable travel experience. Their professionalism, expertise, and personal touch truly made a world of difference. I will definitely be using their services for my next adventure!

Katherine   –  
Belgium BE
Visited: September 2024 Reviewed: Oct 18, 2024

Email Katherine  |  20-35 years of age  |  Experience level: first safari

totally recommended it
5/5

We booked our tour months prior our trip last September, I won't denied in the beginning I was scared since it was my first time in Central Africa and I didn't know what to expect, neither I was sure to who was I sending my full payment to. I can say all my fears disappear soon enough due to the great communication the company provide during the quote of the trip as well the days prior to the trip. The team (guide and driver) were always on time and available to any questions we may had. The chosen hotels were fantastic, the activities amazing (it can't be described on how awesome was to see all the animals in the game drive) and I can say that absolutely everyone was friendly and welcoming. We travel to Rwanda and Uganda, but Rwanda definitely stole our hearts, the beauty, cleanliness and security of the place was not expected and we can't wait to go back. Absolutely recommend it!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 18
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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