Exhibiting at the SA Tourism Roadshow
Africa Incoming
- Office In:
- Size:
- 20-50 employees (Founded in 2016)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
AE
Email Mohammed | 35-50 years of age | Experience level: 2-5 safaris
Terrible
I had a terrible experience before my actual travel. First thing in May when I was not able to travel due to visa rejection however I had made a deposit of around $500 as it was required. I accepted the terms that this amount won't be refunded as per T&C. Before that I asked for a domestic flight to be included and they gave me the price I confirmed the quote at that time. Then they provided a revised quote with a different price for the flight. I kept mentioning that I confirmed a different price which was much more than the price if I booked it on my own. They simply said that the price has changed. Then I kept saying then don't book the flight, I'll book it on own and I need only the timing that you would pick me up to book accordingly. Over & over with no understanding until I had to escalate to a higher manager who finally gave the approx time. I checked, in case I re-apply in Nov or Oct what will be the refund. I have been told that it'll be 15% of the total quote which wasn't clear to me at the time how they would apply 15% to the whole quote if I paid only 25%. In July I got my visa and resent asking for a quote. They applied the 15% of the quote which is almost 55.4% of the paid amount and explain to me how they calculated. So the deduction is just to reschedule in Nov. I don't know what rescheduling they did as after so many days wasted to get a correct quotation. They repeated the same mistake again that after I confirmed the quote, they started booking the accommodation which was not available at my travel dates and accordingly I could't book my flights and the prices kept increasing. Finally the found alternate accommodation with minor increase. They didn't want to bear the difference and wanted me to bear their mistake. So not only they took my money but also failed miserably to do their job of simply living up to their word. Also to justify their failure they keep saying that it's a normal practice.
MY
Email Riena | 35-50 years of age | Experience level: first safari
Fantastic and Amazing. Good Job!!!
Booking through Africa Incoming was very easy and made our lives so much easier. I have nothing bad to say.
Fantastic customer service from Nelly. You did a great job with itinerary planning and covered all the places I requested. The itinerary was planned in a way minimizing the travel time while covering more places and options. You made everything easy with prompt efficient follow-up to our requests and all went smoothly and without a hitch, meaning we could relax and enjoy our holiday.
Token given to our driver cum tour guide, Mr. Shuib Davids. He was very friendly and even went beyond the above by giving us detailed explanations, take care our safety and always on time for our pickup and help us through our trip. Thanks, a lot.
Email Siya | 35-50 years of age | Experience level: first safari
Truly exceptional
I had an amazing experience with Africa incoming. It was my birthday in May and they helped me choose the best packages that fitted my budget and mood. The service from the staff is out of this world
US
Email Vidya | 20-35 years of age | Experience level: first safari
Absolutely exceptional
We had our visit to SA starting with Cape Town, Stellenbosch, Oudtshoorn, Kruger National park including the sabi sands ending with Johannesburg. Shoaib, our tour guide was awe-inspiring in every way, his knowledge about the place was incredible, he is very captivating, engaging and the tour has been very educational and fun filled. Cape Town and the safari experience being the best part in our opinion. SA is a truly beautiful place and worth the visit. Everyone is very welcoming and Africa incoming agency is surely a great choice to make the whole experience even better.
IN
Email Abhishek | 20-35 years of age | Experience level: 2-5 safaris
Awesome
This was our first trip to South Africa and we had a series of calls and exchanges to finalise itinerary - constantly listening to our requirements before proposing a schedule. Their team is fantastic - notably Warren in Capetown and Jaydeen in Jo'burg. Our tour was not only rich in visual experience but also in knowledge provided by their tour guides. They were flexible to accommodate our requests should we find something nice on the go. We spent 10 nights and the quality of hotels they arranged were good and secure. They were excellent in managing a contingency situation during trip that was beyond anyone's control. It was a well spent vacation and we thank Africa Incoming for fond memories. I will use them again - no doubt
CA
Email Chris | 35-50 years of age | Experience level: 2-5 safaris
Awesome African Experience
Fantastic assistance, great itinerary, hotels, entertainment suggestions and cost. Isha was always online for the last minute changes we made. For sure a great experience, I would surely recommend it.
EG
Email Wael Nabawi | 35-50 years of age | Experience level: first safari
Professional
Dear Sunny,
I am writing this email to express my sincere gratitude and appreciation
for the amazing experience we had during our recent trip to South
Africa. The trip was a huge success, and it wouldn't have been possible
without your team's professionalism, commitment, and dedication.
From the moment Our clients landed in South Africa, your team went above
and beyond to ensure that all our needs were met, and that they had a
smooth and memorable trip. Your attention to detail and personalized
service were truly exceptional, and they felt well taken care of
throughout their entire stay.
We were particularly impressed with your team's knowledge of the local
culture, history, and attractions, which made their tours and activities
even more engaging and informative. Your team's passion for showcasing
the beauty of South Africa was evident in every aspect of their trip,
and we appreciate the effort that went into making it a
once-in-a-lifetime experience.
Based on our positive experience, we would like to express our interest
in arranging another trip through your company soon. We are confident
that your team's expertise and professionalism will continue to exceed
our expectations, and we look forward to working with you again.
Once again, thank you for making their trip to South Africa a truly
unforgettable experience.
IN
Email Pramod Kumar Agrawal | 50-65 years of age | Experience level: over 5 safaris
It was a lifelong pleasant amazing experience with the excellent hassle-free services offered to us
I along with my family recently completed the South Africa Trip We were total 05 adults and our 10 days Trip was organized by the company Africa Incoming, covering Johannesburg, Hazyview, Kruger National Park, Knysna, George and Capetown. The tour was so nicely crafted, we had enjoyed each and every place completely. For this Team Africa Incoming in general and Mr. Sanchit and Sunny in particular deserve high degree of appreciation. The quality of hotels and vehicles was excellent. Over and above the drivers cum guide were highly knowledgeable, polite and well behaved. They were always eager to explain the facts. We have visited the wonderful places like Kruger National Park, Oudtshoorn, Congo Caves, Safari Ostrich Farm, Congo Wildlife Ranch, Shark Cage Diving, Cape Town City Orientation Tour & Table Mountain Tour, Cape Point Tour, Seal Island, Cape of Good Hope Nature Reserve, Funicular Ride, Boulders Beach and enjoyed a lot. Thanks to Team Africa Incoming to make our trip highly enjoyable and memorable. I strongly recommend to avail the services of Africa Incoming.
LK
Email Mark Devon | 20-35 years of age | Experience level: first safari
Excellent Service & Well Organised Tour.
Had a Memorable tour with Africa Incoming. Knowledgeable guide. Hotels was amazing. We will definitely reccomend and will travel again in Near Future.
Email Dilan | 35-50 years of age | Experience level: first safari
Reliable, available throughout the day and lovely to work people to work with.
Thank you for all your help and support to make our SA trip everything we wanted it to be. From start to finish you were amazing.
Amazing safari and tours for Kruger and Garden Route
I’m sure we will be back and I will be sure to get in touch! Thank you!