Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
US
Email LG | 50-65 years of age | Experience level: first safari
Not diligent with arrangements
In September 2023, we booked a luxury African Safari through Image Travel Ltd, a Kenyan tour operator. Despite staying at luxury &Beyond properties and having a memorable experience, there were issues. We faced a hotel change and missed activities for which we prepaid $1,100. Despite assurances from Image Travel Ltd, we never received a refund. We filed a complaint with the Kenya Association of Tour Operators (KATO) on January 3, 2024, but haven't received a response as of April 2024. Given their failure in arrangements and because they have yet to refund our money, we cannot recommend Image Travel Ltd. Instead, we suggest booking directly through &Beyond for a seamless experience. Their properties and staff made our trip unforgettable.