Zamunda Tours & Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2019)
- Member Of:
- TATO & Tanzania Tourist Board
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $800 per person per day (USD, excl. int'l flights)
Reviews
PT
Email Bruno Ricardo | 20-35 years of age | Experience level: first safari
Good Price for the whole Experience
Tour Details:
4 days, 3 nights.
Public campsite (tents)
Shared vehicle (we were 3 and it could be shared for + 4).
Serengeti National Park
Tarangire National Park
Ngorongoro Crater
Lake Manyara National Park
Pros:
- Very affordable considering the overall experience ($750 / person - all expenses included).
- Amazing food considering all the limitations (no markets, kitchen,...).
- We were able to see 4 out of the big 5s: very close actually - 1m -, we actually saw a rhyno but it was miles away.
- Other animals like: lions, leopards, elephants, giraffe, zebras, warthogs, gazelles, hyenas,.. also close (1m). Cheetah and ostrich was pretty close (30-50m).
- Jeep experience.
1st day = Guide + 7 people.
On 1st day the person close to the driver's seat was not able to have a good experience (no rooftop and limited windows) - however, it was not part of our group, so we did not care.
2-4th day = Guide + 5 people.
On the other days, with 5 people, it was amazing. Space enough for everyone. Everyone has a big window (no middle seat) and we can open the rooftop to enjoy the experience.
Cons:
- The guide for the 4 days was not very passionate about the experience.
- Expected to start the experience before dawn to have a better chance to see hunts. Not really, very lazy guide.
- Long hours until we reach our destination. Half of your day is spent on the road, stops for food, wc,.. Which is normal, but we had the feeling sometimes it was too much.
- Our sleeping bags had a bad smell.. we had to sleep with a lot of clothes.
- Our hostel was changed on the 1st day without proper notice. The one communicated was way better (+swimming pool). Not a big deal but not good communication.
- Taxes for the payment. You are counting with a big value (thousands of €$) and then you have to add +5%. This can be negotiated as most of the time you can complain and pay 3.5%. I get it, but please keep this in mind.
Reply from Zamunda Tours & Safaris
Posted on Dec 30, 2023Dear Bruno,
Thank you for taking the time to share your detailed feedback on your recent Tanzania safari experience with us. We genuinely appreciate your insights and apologize for any aspects that fell short of your expectations.
First and foremost, we're delighted to hear that you enjoyed many positive aspects of your safari, including the incredible wildlife sightings, budget-friendly, delicious meals, and comfort.
However, we are equally concerned about the challenges you encountered, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable, and we are committed to addressing the issues you raised to enhance our services for future travelers.
We regret to learn that your guide lacked enthusiasm. We are taking corrective measures to ensure all guides are consistently passionate and engaging.
We also understand your disappointment regarding the guide's approach of not being able to start with an early morning game drive. This is mostly because, with a shared safari, the itinerary is pre-planned and most of the time it is not guaranteed to start at dawn. Often 1hr late, around 7:00 am. However, with a private option, it is easy to customize and guarantee to start early morning.
Our sincere apologies for the discomfort caused by the sleeping bags. We are doing our best to ensure the quality of our equipment meets the highest standards. We also highly advise our future camping travelers to bring their own sleeping bags whenever possible.
We appreciate your feedback regarding the taxes and payment process and I wanted to provide a clarification. These surcharges are imposed by the government as well as transaction fees for card payments. Also, these 3.5% surcharge (not 5%) are not additional fees charged by Zamunda Tours, but rather a government-mandated fee.
Dear Brunoa, your feedback is invaluable to us, and we are committed to continuous improvement. We would like to extend our gratitude for choosing our company and we hope to have the opportunity to provide you and our future travelers with an enhanced safari experience in the future.
Wishing you wonderful future travels Rafiki!
Warmest Regards,
Salim