Reviews

Sort By: Date Most Helpful Rating 91-100 of 272 Reviews
Dave   –  
Australia AU
Visited: June 2024 Reviewed: Jul 11, 2024

Email Dave  |  50-65 years of age  |  Experience level: first safari

Flexible and helpful
5/5

We did a slightly different tour than normal. We drove from Nairobi to Masai Mara and then flew to Amboselli.

Daisy organised a taxi to pick us up from the airport and take to our hotel, which was much welcome as we arrived very early morning. Also back to the airport at 3.30am. Included in the cost of our package.

On the first day in the Masai Mara we saw 4 of the big 5 and lots of other animals as well. Enjoyed a visit to a Masai village where we got to know a bit about the way they live. We were extremely lucky as we got to see a male lion take down a water buffalo. Unfortunately we didn't get to see a rhino but we were still very happy. We stayed at the Jambo Mara lodge. Staff there are very good, food was good. Make sure you take wam clothes. Gets chilly at night. My recommendation here would be to stay a few nights longer and stay in another camp on a different side to increase chances of seeing different animals.

Amboselli was a good way to finish as it is slower paced and more relaxed. The place we stayed at was a tented camp. But absolute luxury. Staff were next level good along with the food. Kibo lodge is close to the entrance at Amboselli so getting in early is easy. We loved Kibo lodge, highly recommended.

Thanks for a good holiday and we look forward to visiting again.

Melinda   –  
United States US
Visited: June 2024 Reviewed: Jul 11, 2024

Email Melinda  |  50-65 years of age  |  Experience level: first safari

I dealt with Charity from Super Eagles Travel and Tours and she was excellent!
5/5

I took the 10 day Kenya and Tanzania safari. We had 6 days in Kenya and 4 days in Tanzania. I took the budget tour bec I want to experience staying in a tent.
Before I start let me give you some tips. You don’t need visa in Kenya but you need ETA which you can apply on line. In Tanzania you needs visa so if you have time go apply on line otherwise you can apply in the border. If you golf wa European passport it only cost $50 but if you have American passport it cost $100. If is best that you bring Kenyan shillings and Tanzanian shillings.Go see your doctor so that you can have all the necessary shots you needed. The very important one is the yellow fever shot. You need that yellow card when you enter Tanzania. Take Vit B as it helps as mosquito repellent too! Bring mosquito repellent as well it’s better to well prepared. It gets cold in Tanzania esp on your last night as you will be sleeping in a real tent with just a sleeping bag! Bring a beanie. Gloves and or hand warmers. I also brought with me a solar lamp , disposable hand towels and towels which you can buy from Amazon . There’s no towels provided on your last day so if you plan to shower you need to bring your own towel. I was glad I brought those disposable hand towels. It looks like tables that you put a few drops of water and it transforms into a hand towel. It’s very dusty during the safari and out really made my face feel itchy so wiping it with that wet towel helped a lot! Bring sunscreen! I also brought my water heater and some 3 in 1 coffee and tea bags and make my own cup of tea at night. Hot beverage are only available during breakfast and dinner and if you are like me who loves to drink coffee and tea in the middle of the night then this takes care of the problem. I denied picking up sea shells in Tanzania but unfortunately it got confiscated in the airport even though I out it in my check in luggage. So save yourself the trouble and don’t pick and bring home the shells! If you buy souvenirs in the Masai village it’s gonna cost you an arm and a leg. They will tell you that the money will be used by the village! A brass bracelet cost me $30 and later on I was in the souvenir shop in Kilimanjaro airport and that same bracelet only cost $8! If you buy it outside the village like while we were in Arusha it only cost $5! If money is not an object then go and buy in the Masai village otherwise buy it somewhere else. Don’t forget to bring even a small binocular.
The accommodation in Kenya was beyond my expectations! It was a tent but it has bed with mosquito net, big shower with hot water!, a sink and toilet! Bed was comfortable. Just a tip if your traveling solo when you go to your accommodation they might put you together with other people but you need to put your feet down and tell them that you were told that you will not share with other people or use the excuse that you snore🤣 and would not be fair for the person sharing your room! That should do the trick but if they still insist just call Charity and she’ll take care of it! Food was average… cooked same wherever you are. I tried buying some Pringle in the store as well and some cookies and for some reason it tasted different. So if you like snacks of chips and cookies I suggest bring done from your country if you luggage will allow it. Our driver was Moises and he is very knowledgeable and can spot animals from afar even while driving. The only thing we didn’t like was that when we were there during the protest we suggested for him to make sure that we’re have a full tank but he kept going and end up running out of gas in the middle of nowhere and the most of the gas stations were shut down. I did appreciate that he managed to find another way of getting the gas by paying people to get the gas and deliver it to us but that could have been avoided and saved as some time and anxiety.

XX   –  
China CN
Visited: July 2024 Reviewed: Jul 9, 2024

Email XX  |  20-35 years of age  |  Experience level: first safari

Extremely professional!
5/5

Professional and enthusiastic, will work hard for the passengers. The guide's extensive experience made it easier for us to spot the animals. Both food and accommodation are excellent value for money.

Denis   –  
Slovakia SK
Visited: June 2024 Reviewed: Jul 9, 2024

Email Denis  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Denis and not that of SafariBookings.
Not the best experience
3/5

We did 10 days safari tour in Kenya and Tanzania. The tour itself is provide by Super eagles travel and tours, but the part in Tanzania is provide by another company in our case it was 7 wonders.
The part in Kenya was good, nice guide he did his best to show us as much as he could during the safari, good accommodations, good food.
But the part in Tanzania was horrible.

- they forgot to pick us up on the first day in Tanzania, we were waiting for 3 hours at the reception, they didn’t let us know about departure day before we had to ask at the reception about departure, rest of the group had to wait for us whole day, it made them nervous and angry and because of that the atmosphere in the group wasn’t friendly everyone was complaining about something
- during safari our car broke down(what we understand, it can happen), and they were repairing the car for 3 hours, they found three different problem with the car which had to be fixed and we don’t think so all of them happened in the same moment it means there is a lack of car maintenance, instead of repairing the car for long time they should solve the situation by another vehicle and tour should continue by the schedule, due to delay our way to campsite was during the dark and we came to camp at 10pm, we didn’t eat for 9 hours,
- ⁠on every stop like entrance to the parks and so on, we waited for sooooo long everywhere compare to other cars
- ⁠our guide didn’t even have a radio to communicate with other guide in national park, due to that we didn’t see what we could

We recommend super eagles travel and tour, but just the tours provide only by them.

Nishal   –  
United States US
Visited: July 2024 Reviewed: Jul 8, 2024

Email Nishal  |  20-35 years of age  |  Experience level: first safari

Great customer service and excellent communication.
5/5

I recently booked a three-day, two-night tour through Safari Bookings with Super Eagles Travel and Tours. Chanson, their representative, promptly provided all the necessary information, and I secured my tickets the day before the tour. WhatsApp proved to be an effective communication channel with both the travel agent and the drivers during my trip in Kenya. My journey to Amboseli was fantastic—Washington, my driver, picked me up from the hotel and introduced me to Anthony, who drove us to Amboseli. Throughout the process, Chanson remained in touch, ensuring a smooth experience. The respectful and excellent service from all the drivers made the trip memorable. I highly recommend Super Eagles Travel and Tours.

Charlene   –  
China CN
Visited: June 2024 Reviewed: Jul 5, 2024

Email Charlene  |  20-35 years of age  |  Experience level: first safari

Very nice people and interesting safari!
5/5

This time the experience was very good. The customer service replied to the message very promptly and quickly. Our driver Simon also introduced the animals to me in Chinese. The experience of chasing animals was very good. I saw a group of lions up close. It was a great travel experience.

(automatic translation from Chinese)

Esme   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jul 3, 2024

Email Esme

Great organisation for my trip
5/5

Good value for money and company with great organisation. Thank you

燕萍   –  
China CN
Visited: June 2024 Reviewed: Jun 30, 2024

Email 燕萍  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible
5/5

This was an unforgettable trip. The travel agency was only contacted the night before, but the response was very fast and the service attitude was very good! I like it very much!

Pooja   –  
India IN
Visited: June 2024 Reviewed: Jun 30, 2024

Email Pooja  |  50-65 years of age  |  Experience level: first safari

Incredible, amazing experience!
5/5

We had a 10 day trip to Kenya n Tanzania. It was an amazing experience. We got to see all animals so close. Super Eagle people specially Richard, Brian were very helpful. Our guide Rhino was great. We had a memorable family team. Than you so much team Super Eagle 👏👏

Yang   –  
Singapore SG
Visited: June 2024 Reviewed: Jun 28, 2024

Email Yang  |  20-35 years of age  |  Experience level: first safari

A very reasonable and comfortable itinerary.
5/5

The travel agency was very responsible and the guides were very good. Showed me a lot of animals and wonderful moments of animal hunting. It was a great experience and I will choose Super Eagles again next time I go to the safari park.

Average User Rating
4.8/5
Rating Breakdown
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  • 3 star 6
  • 2 star 1
  • 1 star 4
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