Reviews

Sort By: Date Most Helpful Rating 171-180 of 284 Reviews
Agata   –  
France FR
Visited: June 2024 Reviewed: Jun 21, 2024

Email Agata  |  20-35 years of age  |  Experience level: first safari

Great budget safari
5/5

I would like to underline great communication with super eagles, who are very responsive and if something goes wrong (we had a bad experience with one of the hotels) they seek for a solution and never leave you alone!
We had a great driver, John, who has great driving skills and who is very informative.
The accommodations were basic but this is what we excepted for the price (which is really competitive by the way). The food was good everywhere. The itinerary that we did during the 8 days was diverse and we were able to see different landscapes and lots of wild animals. Thank you!

Kat Z   –  
China CN
Visited: June 2024 Reviewed: Jun 27, 2024

Email Kat Z  |  20-35 years of age  |  Experience level: first safari

wonderful experience
5/5

Throughout the trip, the travel agency gave me a lot of detailed help, so that every problem I had could be solved. The travel agency opens 24 hours a day, so even my questions in the wee hours were answered right there.

The tour guide Stanley was very professional. He helped us find all the big five. Also he was very concerned about my health because I was a little unwell during the trip. Another driver John was also very attentive and kind.

I need to give special praise to Hotel Legacy for their professional service and warm attitude, which made my birthday an unforgettable one; and Susan, a staff member at Nyati camp, who, after knowing that I was not feeling well, always took good care of me and asked about my health every time she met me, which made me feel very warm.

However, there were some minor incidents during the trip. For example, the accommodation location on the first and second days was different from what was written on my voucher, and the accommodation location at Nakuru was also different from the voucher. Fortunately, I communicated with the travel agency in time, and the travel agency immediately arranged a driver to take me to the correct hotel, otherwise I would have missed my birthday surprise. Therefore, if you encounter this situation, please communicate with the travel agency immediately to ensure that your accommodation location is correct.

Besides, if you are a solo traveler, you may sometimes be asked to change seats, for example, if two people traveling together want to sit together, you may have to give up your original seat.

Another point is that as a Chinese traveler, I was asked some offensive and sensitive questions by other travelers on the road. This is not the travel agency's fault, but if you (especially Asians) also encounter such questions, please don't hesitate to scold back and ask for help from your tour guide and travel agency.

Yang   –  
Singapore SG
Visited: June 2024 Reviewed: Jun 28, 2024

Email Yang  |  20-35 years of age  |  Experience level: first safari

A very reasonable and comfortable itinerary.
5/5

The travel agency was very responsible and the guides were very good. Showed me a lot of animals and wonderful moments of animal hunting. It was a great experience and I will choose Super Eagles again next time I go to the safari park.

Pooja   –  
India IN
Visited: June 2024 Reviewed: Jun 30, 2024

Email Pooja  |  50-65 years of age  |  Experience level: first safari

Incredible, amazing experience!
5/5

We had a 10 day trip to Kenya n Tanzania. It was an amazing experience. We got to see all animals so close. Super Eagle people specially Richard, Brian were very helpful. Our guide Rhino was great. We had a memorable family team. Than you so much team Super Eagle 👏👏

燕萍   –  
China CN
Visited: June 2024 Reviewed: Jun 30, 2024

Email 燕萍  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible
5/5

This was an unforgettable trip. The travel agency was only contacted the night before, but the response was very fast and the service attitude was very good! I like it very much!

Esme   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jul 3, 2024

Email Esme

Great organisation for my trip
5/5

Good value for money and company with great organisation. Thank you

Charlene   –  
China CN
Visited: June 2024 Reviewed: Jul 5, 2024

Email Charlene  |  20-35 years of age  |  Experience level: first safari

Very nice people and interesting safari!
5/5

This time the experience was very good. The customer service replied to the message very promptly and quickly. Our driver Simon also introduced the animals to me in Chinese. The experience of chasing animals was very good. I saw a group of lions up close. It was a great travel experience.

(automatic translation from Chinese)

Nishal   –  
United States US
Visited: July 2024 Reviewed: Jul 8, 2024

Email Nishal  |  20-35 years of age  |  Experience level: first safari

Great customer service and excellent communication.
5/5

I recently booked a three-day, two-night tour through Safari Bookings with Super Eagles Travel and Tours. Chanson, their representative, promptly provided all the necessary information, and I secured my tickets the day before the tour. WhatsApp proved to be an effective communication channel with both the travel agent and the drivers during my trip in Kenya. My journey to Amboseli was fantastic—Washington, my driver, picked me up from the hotel and introduced me to Anthony, who drove us to Amboseli. Throughout the process, Chanson remained in touch, ensuring a smooth experience. The respectful and excellent service from all the drivers made the trip memorable. I highly recommend Super Eagles Travel and Tours.

Denis   –  
Slovakia SK
Visited: June 2024 Reviewed: Jul 9, 2024

Email Denis  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Denis and not that of SafariBookings.
Not the best experience
3/5

We did 10 days safari tour in Kenya and Tanzania. The tour itself is provide by Super eagles travel and tours, but the part in Tanzania is provide by another company in our case it was 7 wonders.
The part in Kenya was good, nice guide he did his best to show us as much as he could during the safari, good accommodations, good food.
But the part in Tanzania was horrible.

- they forgot to pick us up on the first day in Tanzania, we were waiting for 3 hours at the reception, they didn’t let us know about departure day before we had to ask at the reception about departure, rest of the group had to wait for us whole day, it made them nervous and angry and because of that the atmosphere in the group wasn’t friendly everyone was complaining about something
- during safari our car broke down(what we understand, it can happen), and they were repairing the car for 3 hours, they found three different problem with the car which had to be fixed and we don’t think so all of them happened in the same moment it means there is a lack of car maintenance, instead of repairing the car for long time they should solve the situation by another vehicle and tour should continue by the schedule, due to delay our way to campsite was during the dark and we came to camp at 10pm, we didn’t eat for 9 hours,
- ⁠on every stop like entrance to the parks and so on, we waited for sooooo long everywhere compare to other cars
- ⁠our guide didn’t even have a radio to communicate with other guide in national park, due to that we didn’t see what we could

We recommend super eagles travel and tour, but just the tours provide only by them.

XX   –  
China CN
Visited: July 2024 Reviewed: Jul 9, 2024

Email XX  |  20-35 years of age  |  Experience level: first safari

Extremely professional!
5/5

Professional and enthusiastic, will work hard for the passengers. The guide's extensive experience made it easier for us to spot the animals. Both food and accommodation are excellent value for money.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 253
  • 4 star 20
  • 3 star 6
  • 2 star 1
  • 1 star 4
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