Reviews

Sort By: Date Most Helpful Rating 11-20 of 408 Reviews
Emmah Wairimu Gitere-   –  
Kenya KE
Visited: March 2025 Reviewed: Mar 21, 2025

Email Emmah Wairimu Gitere-  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent in Customer Service Care and support.
5/5

Most reliable, affordable, efficient and effective services.

Chanson Kimani offered such an excellent customer care service.Very Patient and Swift with timelines

Michell   –  
Honduras HN
Visited: March 2025 Reviewed: Mar 18, 2025

Email Michell  |  20-35 years of age  |  Experience level: 2-5 safaris

Responsible, punctual and considerated with the clients
5/5

I had a wonderful adventure during my safari to Masai Mara. All the team was very kind and friendly. I love the punctuality for the pick ups, they call you with anticipation to double check the time and place. The safari went as it was scheduled. Our guide, Wilson, was very funny and ensures you are confortable and that you have a good view of the animals. Definitely recommended!!

Fang   –  
Spain ES
Visited: March 2025 Reviewed: Mar 17, 2025

Email Fang  |  20-35 years of age  |  Experience level: first safari

I will definitely recommend this agency !
5/5

I really recommend super eagle agency!

Firstly, the safari guide Edu is perfect during the safari journey. He speaks perfectly English and Spanish.
He’s professional, hard working, educated and really nice. He really likes all the animals and this continent and told us all the knowledges about the animals. I really appreciate his work and he deserves all the best! I will definitely come back for him.
Secondly, the manager daisy she’s the best. She always solves my problems at the first second and always be available to answer my questions! Without her, my safari travel experiences will not be this great!
Also, great thanks to Gilbert he’s always available to pick us up, I really appreciate his hardworking.
Finally, thx for all the services that super eagle agency gives to me, I would definitely recommend this agency to everyone!
kindly remind, if your budget is enough, I definitely recommend the private tour cause group joining is not practical and sometimes it will ruin your safari experience with other people.

Mathew George   –  
United Kingdom UK
Visited: March 2025 Reviewed: Mar 17, 2025

Email Mathew George  |  50-65 years of age  |  Experience level: first safari

Prompt response and the ability to understand the customer's specific requests.
5/5

I looked for different travel operators when I thought about the safari in Kenya. As a Solo traveller my needs were specific. Super Eagle (Charity) was very good in communication and in accommodating my needs. They arranged my hotel and the airport transfer and the rest of the Safari. I had two drivers: Rhyno and Andrew. Both were very good, kind and caring. My accommodations they arranged were of good quality. I had even for gotten my medicine. A phone call from the airport was all I needed for Charity to sort that out. When I landed my medicines were made available to me. I would trust them for my next Safari. Yes! It was indeed service with a smile. Well done super Eagle. You have some wonderful staff who work hard and put the travellers' needs first. Well done. Kudos to you.

Steven   –  
France FR
Visited: March 2025 Reviewed: Mar 16, 2025

Email Steven  |  20-35 years of age  |  Experience level: first safari

Kind and quick
5/5

We just spent the morning driving through the national park at Nairobi and the elephant rescue center with Maurice as our driver, he was very good, first in the places where the animals were. Very quick and we got to see a lot of différent animals in a small time. He explained many things about the wild life and the animals that were very interesting.
Great expérience.
Thank you

Dmitrii   –  
Russia RU
Visited: March 2025 Reviewed: Mar 10, 2025

Email Dmitrii  |  20-35 years of age  |  Experience level: first safari

Polite, friendly and punctual. Saw all animals in real nature.
5/5

Polite, friendly and punctual. Saw all the animals in real nature. Gave all the foreigners something to drink 👌🤙


(automatic translation from Russian)

Fiona   –  
Canada CA
Visited: March 2025 Reviewed: Mar 7, 2025

Email Fiona  |  20-35 years of age  |  Experience level: first safari

Budget Friendly
4/5

I did the 3 Day Amboseli tour with this company. The staff is very responsive and friendly. The actual tour is combined with people from a different company and some with a different itinerary. Just be aware of this because it can impact the start time of the Amboseli tour. In my case, the tour started at 3:30 instead of the 1pm that was stated. Unfortunately this meant that we did not have time to visit the Masai village and we got to camp around 8pm that night. We stayed at a different camp than what we were supposed to and no reason was given by our guide for the change. Thankfully, the new camp was great and still has views of the mountain so no complaints there. Super Eagle staff is great and very hospitable throughout the booking process but there can definitely be better communication/organization with the guides to ensure a more timely and complete experience.

Christina   –  
United States US
Visited: March 2025 Reviewed: Mar 5, 2025

Email Christina  |  35-50 years of age  |  Experience level: first safari

Fun budget safari option
5/5

Had a wonderful 3 day trip to Amboseli. Stayed in a rather lux tent camp just outside the gates eith giid meals included. We had a nature guide at our disposal around camp and enjoyed nightly bonfire which was fun to meet and get to know fellow travelers.

Maximillah   –  
Kenya KE
Visited: December 2024 Reviewed: Mar 3, 2025

Email Maximillah  |  20-35 years of age  |  Experience level: over 5 safaris

Very professional
5/5

I can recommend super eagles as many times as possible you get value for your money always the best ❣️

Grace   –  
Kenya KE
Visited: January 2019 Reviewed: Mar 3, 2025

Email Grace  |  20-35 years of age  |  Experience level: 2-5 safaris

Simply perfect❤️
5/5

Recommendable service and customer follow up.
Super Eagles team is simply amazing🥰

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 371
  • 4 star 26
  • 3 star 6
  • 2 star 1
  • 1 star 4
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Super Eagles Travel and Tours , not SafariBookings