Reviews

Sort By: Date Most Helpful Rating 211-220 of 284 Reviews
Andrea   –  
Italy IT
Visited: July 2024 Reviewed: Aug 22, 2024

Email Andrea  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Andrea and not that of SafariBookings.
Amazing Safari but Poor Management in Tanzania
3/5

The complete experience is amazing but the organization in Kenya and Tanzania are really different.
Kenya: everything was really good. Daisy was really nice and careful from the day of the booking in January. Our guides (Derrick and Richard) were really nice and prepared. The camp sites and hotels are low budget but clean and functional. Maybe sometime there is too much hurry during the game drives and the customers are not really warned about the fact that if you don't choose to make the optional visit (as Lake Naivasha boat trip) you have to wait in the car. Total: 4.5/5 stars!
Tanzania: Super Eagles Tours doesn't manage the tour and gives the organization of everything to Seven Wonder Safari. Almost a complete failure. At Namanga border you need to wait (at least 1 or 2 hours) that a certain guy lets you get on the bus to Arusha (you can leave just when the bus is full of people) without any explanation. Our plan was almost totally changed: DAY 1 --> it was scheduled evening game drive safari (at least 3 hours) but instead there was an eternal and uncomfortable (9 ppl total in a van with 8 seats) journey to Serengeti (arrived at the entrance at 16.30) because of several and useless stop in gift shops along the road with a 2 hours rush to the campsite and some stop to watch animals. DAY 2 --> the optional Olduvai Gorge stop was removed and replaced with a Maasai village visit and the people that were not interested had to wait in the car. DAY 3 --> the scheduled plan was at least 6 hours game drive with packed lunch inside the Ngorongoro crater but our experience was entrance in the park at 8.30 and at 12.15 back at the camp site to have lunch. The game drive was done without any radio (the driver couldn't know if there were specific animals in specific part of the crater) for just 2 hours and half, with a very long stop for coffee and rest. Such a shame for one of the most wonderful places on Earth. Besides they probably should inform better the costumers about the fact that customers will camp in tent in public camp sites. The guides were nice and the food really good but the change of the plan really disappointing. Total: 2/5
We booked all the trip with Super Eagles so they need to be responsible for all the journey, Tanzania included. The experience was really amazing but the Tanzanian organization very disappointing.

Agnes   –  
Romania RO
Visited: August 2024 Reviewed: Aug 22, 2024

Email Agnes  |  35-50 years of age  |  Experience level: 2-5 safaris

The guide was very good, he was feiendly and he did his best to show us all animals..
5/5

They respected all that was promissed, guide, transport, hotel...

Angelica e Nicola   –  
Italy IT
Visited: August 2024 Reviewed: Aug 22, 2024

Email Angelica e Nicola  |  35-50 years of age  |  Experience level: first safari

Everything perfect!!!!
5/5

Super Eagles Safari tour
I don't even know where to begin to thank the Super Eagles for the perfection with which they organized our trip.
Bildad our contact person was the best in the world ever! He responds at any time, is super helpful and there has never been a problem!
He organized a 13-day tour between Kenya and Tanzania, booked all the parks, booked all the accommodations, one more beautiful than the other, he booked internal flights for us from Nairobi to Diani beach, he also checked us in, he never left us alone, there was always a driver to pick us up everywhere. Even the cost of our package was perfectly in line with the quality and quantity of things we did.
Special thanks to our drivers Rahim in Kenya, a force of nature, prepared and an excellent driver! And Eli in Tanzania, very professional and super attentive to our safety, kind and prepared!
The distances we traveled were also long and it is not easy to drive on these roads so thank you very much for making the whole tour enjoyable.
Fantastic jeep cars with large windows and sunroof for all routes. Possibility of doing Safaris with other people which for us was a way to make many friends, people who come from all over the world with whom we can share the emotion that the Safari gives you.
During this trip we met many people who didn't have the same luck with other companies so we consider ourselves really lucky to have met you Super Eagles!
Thank you Bildad you were wonderful and gave us an unforgettable experience!
I would always choose you and recommend you to everyone!
ASANTI ASANTI ASANTI!
Angelica and Nicola

Wiatrok   –  
Kenya KE
Visited: August 2024 Reviewed: Aug 23, 2024

Email Wiatrok  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Wiatrok and not that of SafariBookings.
Bad service
1/5

Bad service, 1 day waited 3 hours at a gas station, 2 day safari ended at 2 p.m., 3 days no safari, just drove around, even drove to another country and dropped off 1 person. There was no response to a complaint.

Yoyo   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 30, 2024

Email Yoyo  |  20-35 years of age  |  Experience level: first safari

Very nice
5/5

Anthony is a very good guide. Very punctual and good at spotting animals during safari. Always try to find the best spot for viewing and taking photos with animals. The roads in Kenya can be bumpy and Anthony can drive both fast and steadily that make ppl feel safe. Also very patient with our requests and all kinds of questions about the trip and animals. Super Eagles agent is very good too. Bildad helped us to book everything. He’s very prompt in reply and easy to talk to. Always very friendly. We have talked to several agents before making the decision. And the professionalism that Bildad showed us was one of the reasons for us to pick Super Eagles. After arriving, my luggage was delayed by the airline for 1 day and he helped to collect it from the airport and delivered it to me. Very much appreciated. Highly recommend.

Tania   –  
Switzerland CH
Visited: August 2024 Reviewed: Aug 30, 2024

Email Tania  |  20-35 years of age  |  Experience level: first safari

The best tour operator in terms of price and quality!!!
5/5

We had an AMAZING 11-day private safari tour with Super Eagles!!! From dozens of quotes we received, they offered the best one in terms of quality and price. From accommodations to parks and our beloved guide, George, everything was very smooth and communications was great! We were lucky enough to see all the animals we were longing to see and it is mainly due to George's skills in spotting them in the most hidden places. We saw a Leopard with her cubs, cheetahs with cubs, lions, multiple éléphants and we even had the chance to see the end of the buffalos crossing the Mara river. Thank you so much to the entire team who helped us organise this once-in-a-lifetime safari!! Special kudos to Brian WElly who's been fantastic from A to Z, advising us on the best parks to see and helping us get the best accommodations to fit our budget. And of course, George Jackson who took us across Kenya with great humour and engaged with us in deep, meaningful conversations. We learnt a lot from you and couldn't have wished for a better guide to accompany us! You're the best 🤩

Leo Li   –  
China CN
Visited: August 2024 Reviewed: Aug 31, 2024

Email Leo Li  |  35-50 years of age  |  Experience level: first safari

Super excited tour agency
5/5

I have to say that Super Eagle Tour is the best choice I made for this trip. From planning the safari schedule before departure, the customer manager Mr. Bildad showed great enthusiasm and patience. When I arrived at Nairobi international Airport, the driver immediately came to the airport to pick me up and take me to the national park. During the safari trip, our team's guides Mr. Derick and Mr. Martin were also very professional and took us to see many wild animals. My trip was very smooth and brought me unforgettable memories. Thank you all guys, I may come back again! HAHAHA or recommend my friends to choose you, you were the best! Thank you again.

Vivian   –  
China CN
Visited: August 2024 Reviewed: Aug 31, 2024

Email Vivian  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent and professional service,meet all my needs well,I highly recommend
5/5

Super Eagles provided me with an extremely wonderful journey. It met all my expectations for this trip. Daisy patiently answered all kinds of my questions in the early stage and well addressed all my customization demands. Driver Wilson is very professional. He took us to see almost all the animals we wanted to see and answered various knowledge about animals. In short, this is a very wonderful trip. Super Eagles has first-class service. I strongly recommend this company.

Armin   –  
Germany DE
Visited: August 2024 Reviewed: Sep 1, 2024

Email Armin  |  50-65 years of age  |  Experience level: 2-5 safaris

Good organized, nice guides
5/5

We made a seven days safari and have seen tons of animals. Everything was organized perfect. We were lucky, that we were only 4 of us in the car, so we had plenty of space. The guides (John, then Wilson) were very nice, explained a lot and communated much with the other guides, so we were able to see all the animals we wanted to see (including the big five, cheetas and elephants in front of the Kilimandscharo😁).
The camps were more comfortable than we had expected and the hotels splendid. There was no great variety in the food but we havn't expected more.

Wincy   –  
China CN
Visited: August 2024 Reviewed: Sep 1, 2024

Email Wincy  |  20-35 years of age  |  Experience level: first safari

excellent tour!
5/5

I went to the Masai Mara National Park, which is often talked about by Animal world programs on TV, and saw the scene of Kilimanjaro, which often appears in the cartoon Lion King when I was a child. There are many animals, and I experienced the enthusiasm of the African people, and the hard professional pay of the tour guide.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 253
  • 4 star 20
  • 3 star 6
  • 2 star 1
  • 1 star 4
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