Super eagle staff
Super Eagles Travel and Tours
- Office In:
- Size:
- 5-10 employees (Founded in 2014)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $700 per person per day (USD, excl. int'l flights)
Reviews
GR
Email Antonis | 20-35 years of age | Experience level: first safari
Mixed Feelings
So me and my friend , booked a 10 days safari trip in both kenya and tanzania.
That included : masai mara, amboseli national park, lake nakuru and lake naivasha (kenya ) and serengeti national park, ngorogoro crater ( tanzania ) . Food , camps and hotels as well as transportation were all included . The total cost was around 1850usd . For starters, the kenya side was perfect, the driver-guide was always on time and did everything he could to make us have a great time and see as many animals as we could as close as possible.
Then it was tanzanias turn. To begin with , the driven wasnt on time as the hotel the first day when we were in arusha( before going to serengeti) . Secondly, we were supposed to do a 3 hours afternoon drive , before restinf at the camp. Not only didnt we do that but in addition on of the girl with whom we were having the safari , asked for a stop to see some hippos, the driver completely ignored her and continued going towards the camp. The driver-guide didnt seem to know how to drive, we stopped multiple times , during our 3 days in tanzania in order for him to find another driver and help him with his gear transmission. He also got lost multiple times going in and out of serengeti park making u turns every time until he finally finds the way. To sum up to this , at our first night at simba a camp in serengeti, regardless the fact that we have seen fire occuring at 17:00 when we reached the camp at 18:30 and we decided to inform the company( which knew nothing about the fire) we full understood the extent of the disaster. The camp was full of gas due to the fire and it was literally impossible to stay there ,beacuse we were only inhaling gas. After multiple messages and phone calls with the company , they told us that the lodge campa are way too expensive to pay(400 usd per person) and that all other camps were full . The result was that we werr forced to sleep there all night,putting our health at risk by the huge amount of gas he inhaled.
The company told ua that the tanzanian part wasnt run by them, but by another partner , the 7wonders, so they cant practically control all things
After returning back in nairobi, we told the office about how terrible the driver in tanzania was( he was a free lancer with 3 more times in the serengeti park as he told us) and about the fire etc and we demanded a compensation at least for the days we lost in Tanzania. They offered us either a day at the giraffe centre in nairobi or 50usd as a compensation.
Regardless the fact that the kenya part was perfect the real reason about this rating is that when you pay 1850usd for a safari in kenya you are hoping for better solutions when a huge problem appears.
OM
Super Eagles made my trip near perfect in a budget price range.
When I started searching for the best Wild Safari in Kenya and Tanzania, I found Super Eagles Travels and Tours. I requested free quotation from 3 or 4 travel agents and I got the first reply from Mr. Chanson of Super Eagles. Then I asked him about one trip to meet my expectations. I realized his sincerity in the job. Total trip went on well without any difficulties.
IN
Email Ruchit Shah | 35-50 years of age | Experience level: 2-5 safaris
Budget tour
11-18 Aug (8 day Adventure budget group sharing tour)
Owner Mr Richard is available to troubleshoot problems. Hospitality was ok.
Pricing - Budget, reasonable (cutting corners is visible)
Travel - Very bad. They changed vehicles and drivers everyday. The condition of vehicles was very old and shattered. Great to get bodyaches.
The drivers were not punctual. On 1st day masai Mara we got only 90 min of Safari. 2nd day driver started 1 hour late and exited the park 2 hrs early. The drivers took park entry tickets but never showed us. The way they did it, seemed fishy.
Stay
Masai Mara - Lenchada tents - stay is ok, food is ok
Nakuru - Hotel Hill Court- very good
Naivasha - Hotel Leisure Apex - Good
Amboseli - Nyati Safari camp - Very good
Despite assuring water on all 8 days, they provided water only on day1 and 2. We had to buy over priced water from the accommodation premises.
CN
Email Reno Zhang | 35-50 years of age | Experience level: first safari
Regular company, excellent service
The price and itinerary of the travel agency are very reasonable. I participated in a seven-day trip and a four-day trip here. All the staff are very polite, especially Daisy, who has a very good service attitude and always responds promptly. She also gave us two free airport pick-up services. Next time I come to Kenya for vacation, I will still choose this company.
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CN
Email 胡斌 | 50-65 years of age | Experience level: first safari
Pleasant journey
Good service, warm and thoughtful, reasonable price, there are many animals here, including lions, buffaloes, elephants, giraffes, zebras, very happy. Fortunately, I met the trip organized by Super Eagle Company. The driver has good driving skills and the company staff communicates well. It was a pleasant trip. I will recommend it to my friends
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CN
Email JIANG XUNQIANG | 35-50 years of age | Experience level: first safari
Happy animal trip
This trip was led by Super Eagle Travel. It was a very pleasant experience. We saw many animals and the travel agency provided thoughtful service. Our group of six was very satisfied with the trip and we will join this tour group next time we come to Kenya.
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CN
Email HE | 50-65 years of age | Experience level: first safari
Very pleasant trip to Kenya
a very pleasant visit to Kenya
Super Eagle tour took us to explore several wild parks and saw many animals, especially giraffes and lions. The driver and guide were enthusiastic and cheerful. And enjoyed Mombasa's seaside holiday and manor trip. Thank you!
Email Fred | 35-50 years of age | Experience level: first safari
Very knowledgeable,friendly and full of fun
The trip was very well coordinated and we enjoyed the company of every one around us. We had many places to visit and the budget was friendly.
IN
Email Ktina | 35-50 years of age | Experience level: first safari
Patient, service oriented, good
Thank you Bildad and the entire team for handling our itinerary the way we wanted, accommodating all our requests not just wrt the tour but also visa, sim, currency etc...
I appreciate your efforts , patience and recommend your company to my friends. I felt safe and taken care throughout the trip. Brian is a great guide, fun and very helpful to other guides. He always asked us what we want to see and tried his best to work it out... We carry home a lot of good memories!!!
Derrick gave us a city tour and he was very friendly and gave us maximum info in the limited time we had on our last day. Gilbert was patient with us and on time to pick us up in airport!
SG
Email Ss | 35-50 years of age | Experience level: 2-5 safaris
I had the best guide kalion john
I had 1 of the best guides kalion John. As an Asian, I was early for all my meet up timings with my guide. He was always early waiting for us with a big smile.
Though there were some hiccups initially, our guide made right the issues brought up. This is because I did a 2 pax free and easy package with some conservacies fee prepaid by me and hotel bookings done by me. Which was pretty confusing for them.
But I appreciate this company matching to my needs and always offering good suggestions. Eg to swop safari timing to morning as u have better animal sightings....or packing the activities tighter so I can save some money.
I would highly recommend all to consider them.
I did a tour with another company and I must say, Super eagles was the better company.
Few tips/ things to note in general for all kenya and uganda tours:
1.there is no aircon on van
2.Bring a fan if u can, coz all accomodations in kenya and uganda didn't have any fan.
3. There are options provided, do check upfront how much time u get for each activity. Eg safari time, horse ride
