Super eagle staff
Super Eagles Travel and Tours
- Office In:
- Size:
- 5-10 employees (Founded in 2014)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $700 per person per day (USD, excl. int'l flights)
Reviews
KR
Email Jay | 20-35 years of age | Experience level: 2-5 safaris
Not bad, but can improve
Here is the review of our 7 day safari tour with Super Eagles
1. Communication
- Charity was very helpful both before and after the tour. She managed to answer all questions I had regarding the tour and was very accommodating for every request. We had to modify our tour plans several times before departure but it was arranged with no difficulty.
2. Driver
- Our driver John was one of the best driver I've met in Kenya. He drove safely from one location to another. He also helped our team find lost bag on the way.
3. Overall organization
- Unfortunately, overall organization of the tour did not meet our expectation. Here are the reasons
: We booked for a private tour and paid extra money. But it was only on the departure day that we realized they put us with 2 other strangers in a small tour van. We complained but the operator initially tried to put us with them and refund the extra money instead of arranging a private tour for us. We insisted and was put on a private tour at the end though it delayed 1 or 2 hours.
: We were also told on our departure day that the hot air balloon tour which we were supposed to do was not confirmed. I had hard time understanding the situation, for we booked the tour few months in advance which gave operator enough time.
: It was only when we arrived at Amboseli National Park that the accommodation we were supposed to be at was overbooked and that we had to be relocated to a different hotel in town, which was about half an hour away. It could have been communicated earlier. Also the new inn the operator tried to put us in was completely different from what we expected. We insisted to go for another one and was arranged accordingly.
4. Conclusion
- This was a budget safari. If we were to expect a perfect tour, we should have go for luxury so I think it was of good value for money.
- However, there are always rooms for improvement. I sincerely wish that these reviews be taken into consideration so that the operator provide more pleasant, memorable safaris in the future.
CZ
Email Inga | 35-50 years of age | Experience level: 2-5 safaris
From the breathtaking landscapes to the incredible wildlife, every day was an adventure!
A big thank you to Charity for her quick and seamless communication throughout the whole process. And I can’t forget the sweet surprise they organized for my birthday – a beautiful cake! It was such a thoughtful touch and made the trip even more special.
A huge shoutout as well to our driver, Denis, who was our favorite local. Not only was he an exceptional driver, navigating every terrain with ease, but he was also such a fun and knowledgeable companion. His insights into the wildlife and Kenyan culture really enhanced our experience, and his friendly personality made each day an absolute joy.
Thank you to the entire team for creating such unforgettable memories!
The note for the future, don't bring with you old US dollars, as they don't accept them in Kenya but accepted worldwide. We had to take them back and pay by card. Wish we knew it in advance.
SG
Email Ss | 35-50 years of age | Experience level: 2-5 safaris
I had the best guide kalion john
I had 1 of the best guides kalion John. As an Asian, I was early for all my meet up timings with my guide. He was always early waiting for us with a big smile.
Though there were some hiccups initially, our guide made right the issues brought up. This is because I did a 2 pax free and easy package with some conservacies fee prepaid by me and hotel bookings done by me. Which was pretty confusing for them.
But I appreciate this company matching to my needs and always offering good suggestions. Eg to swop safari timing to morning as u have better animal sightings....or packing the activities tighter so I can save some money.
I would highly recommend all to consider them.
I did a tour with another company and I must say, Super eagles was the better company.
Few tips/ things to note in general for all kenya and uganda tours:
1.there is no aircon on van
2.Bring a fan if u can, coz all accomodations in kenya and uganda didn't have any fan.
3. There are options provided, do check upfront how much time u get for each activity. Eg safari time, horse ride
IN
Email Ktina | 35-50 years of age | Experience level: first safari
Patient, service oriented, good
Thank you Bildad and the entire team for handling our itinerary the way we wanted, accommodating all our requests not just wrt the tour but also visa, sim, currency etc...
I appreciate your efforts , patience and recommend your company to my friends. I felt safe and taken care throughout the trip. Brian is a great guide, fun and very helpful to other guides. He always asked us what we want to see and tried his best to work it out... We carry home a lot of good memories!!!
Derrick gave us a city tour and he was very friendly and gave us maximum info in the limited time we had on our last day. Gilbert was patient with us and on time to pick us up in airport!
Email Fred | 35-50 years of age | Experience level: first safari
Very knowledgeable,friendly and full of fun
The trip was very well coordinated and we enjoyed the company of every one around us. We had many places to visit and the budget was friendly.
CN
Email HE | 50-65 years of age | Experience level: first safari
Very pleasant trip to Kenya
a very pleasant visit to Kenya
Super Eagle tour took us to explore several wild parks and saw many animals, especially giraffes and lions. The driver and guide were enthusiastic and cheerful. And enjoyed Mombasa's seaside holiday and manor trip. Thank you!
CN
Email JIANG XUNQIANG | 35-50 years of age | Experience level: first safari
Happy animal trip
This trip was led by Super Eagle Travel. It was a very pleasant experience. We saw many animals and the travel agency provided thoughtful service. Our group of six was very satisfied with the trip and we will join this tour group next time we come to Kenya.
(automatic translation from Chinese)
CN
Email 胡斌 | 50-65 years of age | Experience level: first safari
Pleasant journey
Good service, warm and thoughtful, reasonable price, there are many animals here, including lions, buffaloes, elephants, giraffes, zebras, very happy. Fortunately, I met the trip organized by Super Eagle Company. The driver has good driving skills and the company staff communicates well. It was a pleasant trip. I will recommend it to my friends
(automatic translation from Chinese)
CN
Email Reno Zhang | 35-50 years of age | Experience level: first safari
Regular company, excellent service
The price and itinerary of the travel agency are very reasonable. I participated in a seven-day trip and a four-day trip here. All the staff are very polite, especially Daisy, who has a very good service attitude and always responds promptly. She also gave us two free airport pick-up services. Next time I come to Kenya for vacation, I will still choose this company.
(automatic translation from Chinese)
IN
Email Ruchit Shah | 35-50 years of age | Experience level: 2-5 safaris
Budget tour
11-18 Aug (8 day Adventure budget group sharing tour)
Owner Mr Richard is available to troubleshoot problems. Hospitality was ok.
Pricing - Budget, reasonable (cutting corners is visible)
Travel - Very bad. They changed vehicles and drivers everyday. The condition of vehicles was very old and shattered. Great to get bodyaches.
The drivers were not punctual. On 1st day masai Mara we got only 90 min of Safari. 2nd day driver started 1 hour late and exited the park 2 hrs early. The drivers took park entry tickets but never showed us. The way they did it, seemed fishy.
Stay
Masai Mara - Lenchada tents - stay is ok, food is ok
Nakuru - Hotel Hill Court- very good
Naivasha - Hotel Leisure Apex - Good
Amboseli - Nyati Safari camp - Very good
Despite assuring water on all 8 days, they provided water only on day1 and 2. We had to buy over priced water from the accommodation premises.