Reviews

Sort By: Date Most Helpful Rating 61-70 of 283 Reviews
Duncan   –  
Kenya KE
Visited: May 2023 Reviewed: May 22, 2023

Email Duncan  |  35-50 years of age  |  Experience level: over 5 safaris

The best tour operator in Kenya with amazing customer service.
5/5

In my travel experiences so far none beats the one I have had with Super Eagles. They have a superb customer friendly and dedicated staff, with top notch service, good communication, flexible payment plans where you can be paying for tours/trips in small and affordable instalments and incredibly reliable on matters tours. Arguably, the best in the game.

Patricia   –  
Kenya KE
Visited: May 2023 Reviewed: May 23, 2023

Email Patricia  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome customer service. Best rate you can ever get
5/5

Awesome customer care service. I got the best rates. transfer from the airport to the hotel was well done … thanks very much. I highly recommend

Melanie   –  
France FR
Visited: June 2023 Reviewed: Jun 16, 2023

Email Melanie  |  35-50 years of age  |  Experience level: 2-5 safaris

Trusted agency for awesome safari
5/5

I was a solo woman traveller, so was cautious to have a good agency. Even if I chose a budget safari option, I was greatly taken care of by Super Eagle and Richard. He is a very nice and caring man and he is also always at your disposal to make sure your journey is smooth, enjoyable and comfortable.
We had a great time on the safari, 4x4 mini van, saw all the big five in the Masai Mara, went on to Lake Nakuru and Lake Navaisha then Amboseli for 6 days.
Our driver Clinton was awesome, new everyone and had some real skills to game drive ! He was always focused on the radio, was among the first one to spot the black Rhino and the first one to spot a group of 5 big lions. Crazy fabulous.
Accommodation was basic, which is normal for a budget option safari but always friendly and accommodating.
We stayed at Minti Mingi, Citymax hotel and Nyati Camp (who upgraded us on our oat night for no reason !)
Only thing I would wish to upgrade a bit is the food that was a bit the same all the time and really basic. Nyati Camp made a real effort and it was appreciated. Restaurants on the road were basic and could be improved.
When back in Nairobi, I had a meeting at my hotel with Richard, as he wanted to debrief and have my feeling on everything about the safari. It’s the first time an agency did that. I even got a farewell present from Richard, which I never expected and was very thoughtful of him.
Overall, I had a great and safe time. Richard and Super Eagle and Clinton can definitely be trusted and I will come back again with my family and will definitely book through Richard again.

Namita   –  
India IN
Visited: June 2023 Reviewed: Jun 18, 2023

Email Namita

Friendly, knowledgeable, accommodating.
5/5

The entire booking process with Super Eagles was very smooth. It was so comfortable to work with Richard to make the booking and during the safari we appreciated the valuable inputs from him and Simon. I highly recommend them to travellers looking to book excursions.

Hanna   –  
Sweden SE
Visited: June 2023 Reviewed: Jun 18, 2023

Email Hanna  |  20-35 years of age  |  Experience level: first safari

Helpful
5/5

Did a 7-days safarutour with an excellent driver. The company was really helpful if you needed any help during the tour. I would say 6-day tour is enough, the last day is a bit the same as the others. But reakly nice safari, the massaivillage was lovely, the living was better then expected! Almost the same food everyday but it teasted well.

Brian   –  
United States US
Visited: July 2023 Reviewed: Jul 3, 2023

Email Brian  |  35-50 years of age  |  Experience level: first safari

Attentive
4/5

SET&T was on time and very attentive to our needs. Met some great people and saw some very big animals!

Luo   –  
China CN
Visited: June 2023 Reviewed: Jul 9, 2023

Email Luo  |  20-35 years of age  |  Experience level: first safari

It's an exceptionally good travel agency, the driver was also very well arranged
5/5

The travel experience was very good and I was very impressed. Richard was a very responsible person and tried to help us out with whatever happened during the trip. We will be back next year!

Ying   –  
United States US
Visited: August 2023 Reviewed: Aug 2, 2023

Email Ying  |  20-35 years of age  |  Experience level: first safari

Great experience and worth the money!
5/5

I would like to extend my sincere gratitude to Bildad for orchestrating an extraordinary 10-day visit to Kenya and Tanzania. The communication process was seamless, facilitated through WhatsApp, with Bildad consistently available to respond to messages in a timely manner. The safari drivers I encountered were not only friendly but highly experienced in locating wildlife, enhancing the overall experience. The itinerary was executed exactly as promised, providing value that is unquestionably worth the money. Upon comparing notes with others I met during the trip, I was pleased to discover that I had paid the least, yet received the same high quality of service. This realization further elevated my satisfaction with the trip, definitely recommended.

Chan   –  
Hong Kong HK
Visited: July 2023 Reviewed: Aug 7, 2023

Email Chan  |  20-35 years of age  |  Experience level: first safari

nice attitude
4/5

Overall service is good with nice tour guide. The tour is well-planned too. We can see many different animals. But I suggest to choose lodge instead of camp. It’s because the environment of camp is really not good.

Irene   –  
Spain ES
Visited: August 2023 Reviewed: Aug 16, 2023

Email Irene  |  20-35 years of age  |  Experience level: first safari

100% Recommended
5/5

It has been an amazing experience. Super Eagles staff provided us with all the details of the safari from the beginning and were very quick to respond to emails. The guide who accompanied us during the safari was very attentive and took great care of us. The organization of the safari was very well planned. Without a doubt, I would repeat.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 252
  • 4 star 20
  • 3 star 6
  • 2 star 1
  • 1 star 4
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