Reviews

Sort By: Date Most Helpful Rating 71-80 of 304 Reviews
Reno Zhang   –  
China CN
Visited: August 2024 Reviewed: Sep 10, 2024

Email Reno Zhang  |  35-50 years of age  |  Experience level: first safari

Regular company, excellent service
5/5

The price and itinerary of the travel agency are very reasonable. I participated in a seven-day trip and a four-day trip here. All the staff are very polite, especially Daisy, who has a very good service attitude and always responds promptly. She also gave us two free airport pick-up services. Next time I come to Kenya for vacation, I will still choose this company.

(automatic translation from Chinese)

Ruchit Shah   –  
India IN
Visited: August 2024 Reviewed: Sep 10, 2024

Email Ruchit Shah  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ruchit Shah and not that of SafariBookings.
Budget tour
3/5

11-18 Aug (8 day Adventure budget group sharing tour)

Owner Mr Richard is available to troubleshoot problems. Hospitality was ok.

Pricing - Budget, reasonable (cutting corners is visible)

Travel - Very bad. They changed vehicles and drivers everyday. The condition of vehicles was very old and shattered. Great to get bodyaches.

The drivers were not punctual. On 1st day masai Mara we got only 90 min of Safari. 2nd day driver started 1 hour late and exited the park 2 hrs early. The drivers took park entry tickets but never showed us. The way they did it, seemed fishy.

Stay
Masai Mara - Lenchada tents - stay is ok, food is ok
Nakuru - Hotel Hill Court- very good
Naivasha - Hotel Leisure Apex - Good
Amboseli - Nyati Safari camp - Very good

Despite assuring water on all 8 days, they provided water only on day1 and 2. We had to buy over priced water from the accommodation premises.

Bhupathiraju Ramachandra Raju   –  
Oman OM
Visited: September 2024 Reviewed: Sep 7, 2024

Email Bhupathiraju Ramachandra Raju

Super Eagles made my trip near perfect in a budget price range.
5/5

When I started searching for the best Wild Safari in Kenya and Tanzania, I found Super Eagles Travels and Tours. I requested free quotation from 3 or 4 travel agents and I got the first reply from Mr. Chanson of Super Eagles. Then I asked him about one trip to meet my expectations. I realized his sincerity in the job. Total trip went on well without any difficulties.

Antonis   –  
Greece GR
Visited: August 2024 Reviewed: Sep 7, 2024

Email Antonis  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Antonis and not that of SafariBookings.
Mixed Feelings
2/5

So me and my friend , booked a 10 days safari trip in both kenya and tanzania.

That included : masai mara, amboseli national park, lake nakuru and lake naivasha (kenya ) and serengeti national park, ngorogoro crater ( tanzania ) . Food , camps and hotels as well as transportation were all included . The total cost was around 1850usd . For starters, the kenya side was perfect, the driver-guide was always on time and did everything he could to make us have a great time and see as many animals as we could as close as possible.

Then it was tanzanias turn. To begin with , the driven wasnt on time as the hotel the first day when we were in arusha( before going to serengeti) . Secondly, we were supposed to do a 3 hours afternoon drive , before restinf at the camp. Not only didnt we do that but in addition on of the girl with whom we were having the safari , asked for a stop to see some hippos, the driver completely ignored her and continued going towards the camp. The driver-guide didnt seem to know how to drive, we stopped multiple times , during our 3 days in tanzania in order for him to find another driver and help him with his gear transmission. He also got lost multiple times going in and out of serengeti park making u turns every time until he finally finds the way. To sum up to this , at our first night at simba a camp in serengeti, regardless the fact that we have seen fire occuring at 17:00 when we reached the camp at 18:30 and we decided to inform the company( which knew nothing about the fire) we full understood the extent of the disaster. The camp was full of gas due to the fire and it was literally impossible to stay there ,beacuse we were only inhaling gas. After multiple messages and phone calls with the company , they told us that the lodge campa are way too expensive to pay(400 usd per person) and that all other camps were full . The result was that we werr forced to sleep there all night,putting our health at risk by the huge amount of gas he inhaled.

The company told ua that the tanzanian part wasnt run by them, but by another partner , the 7wonders, so they cant practically control all things

After returning back in nairobi, we told the office about how terrible the driver in tanzania was( he was a free lancer with 3 more times in the serengeti park as he told us) and about the fire etc and we demanded a compensation at least for the days we lost in Tanzania. They offered us either a day at the giraffe centre in nairobi or 50usd as a compensation.

Regardless the fact that the kenya part was perfect the real reason about this rating is that when you pay 1850usd for a safari in kenya you are hoping for better solutions when a huge problem appears.

Gong   –  
China CN
Visited: September 2024 Reviewed: Sep 7, 2024

Email Gong  |  20-35 years of age  |  Experience level: first safari

Wonderful experience!
5/5

The team was very responsible; they warmly welcomed us upon arrival and personally saw us off when we left. The driver was very attentive, carefully introducing the special flora and fauna along the way. Especially during the safari, he did his best to lead us around, using radio communication and his sharp eyesight to help us find animals. Not only did we manage to see the Big Five of Africa, but we also experienced many wonderful moments. We were very satisfied!

xue jin   –  
China CN
Visited: September 2024 Reviewed: Sep 5, 2024

Email xue jin  |  20-35 years of age  |  Experience level: first safari

good
5/5

I think everythings is the best,I am delighted about this

Bonnie   –  
United States US
Visited: August 2024 Reviewed: Sep 4, 2024

Email Bonnie  |  50-65 years of age  |  Experience level: first safari

Maurice was very accommodating and informative - great driver!
5/5

Super Eagle Tours were great. Maurice found the lions for us that we so wanted to see!!

Narcissus Chan   –  
China CN
Visited: August 2024 Reviewed: Sep 3, 2024

Email Narcissus Chan  |  35-50 years of age  |  Experience level: 2-5 safaris

Good experience
5/5

Every thing is well arranged by Super Eagles, what we need to do is to enjoy the safari. We see many wild animals in the trip, that's really an excellent experience.

Anna   –  
Poland PL
Visited: August 2024 Reviewed: Sep 3, 2024

Email Anna  |  20-35 years of age  |  Experience level: first safari

Amazing experience with Super Eagles Travel and Tours
5/5

Safari with Super Eagles Travel and Tours was an exceptional experience. My family has visited Masai Mara, Naivasha, Nakuru, and Amboseli. We did not expect to see so many species, and some of them just next to our car. All of those spots are definitely worth visiting, and each and every one of them offers different landscapes and animals. Accommodation was basic, but didn't lack anything. Rooms were always tidy with private bathroom. The highlight of our trip was our guide and driver Brian. He made his best to find and show us as much wildlife as possible and definitely exceeded our expectations. In general it was experience definitely worth the money with a priceless guide.

GBhan   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 3, 2024

Email GBhan  |  35-50 years of age  |  Experience level: first safari

Holiday of a lifetime
5/5

planned a last minute Kenya Safari as a family of 4. From the moment we contacted Super Eagles, Chanson gave us options of different safaris. We initially wanted to do a private mid-range safari, however due to places being booked up so close to visiting, we opted for a budget private safari. Chanson booked all our hotels / tents, which though basic were clean and had good meals with friendly staff. He also helped us book our SGR to and from Mombasa and arranged for a driver to pick us up at Mombasa to take us to our hotel. Chanson was in touch with us throughout and very helpful. Our guide Jackson was also amazing. He himself was from Maasai and when in the Mara he knew most of the rangers and people. He was able to spot animals minutes before we could even see them! He had an exceptional eye and knew exactly where to go. We saw 11 lionesses, 4 cubs, 6 cheetahs, 3 hyenas as well as all the herbivores all on the first day in the Mara. Our next stop was Naivasha where we cycled at Hell’s Gate which was an amazing experience. We also went on a boat trip on the lake where we saw birds like pelicans and eagles at close range. Nakuru was a pleasant surprise for us as we didn’t know much about it before we went. We saw many animals including the Cape buffalo but the icing on the cake was the rhinos especially the baby one and a male lion. We ended our trip in Amboseli where we saw the giant elephants plus many more animals. We just missed a pride of lions and had a small glimpse of a cheetah but were not disheartened as we had seen saw much in our few days already. We saw 4 of the big 5 during our safari and we had an exceptional time and couldn’t believe how refreshed we felt each day! A huge thank you to Chanson for organising the trip and to Jackson who was the nicest guide we could have asked for. My kids absolutely loved him and his knowledge of where the animals were was absolutely mind boggling. A truly memorable experience!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 273
  • 4 star 20
  • 3 star 6
  • 2 star 1
  • 1 star 4
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