Reviews

Sort By: Date Most Helpful 11-20 of 21 Reviews
Ritesh   –  
Kenya KE
Visited: August 2023 Reviewed: Aug 25, 2023

Email Ritesh  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional
5/5

Booking process was easy, multiple options provided as per the budget
Making payment was also without any hassle.
Itinerary was provided before hand so we knew what to expect
Vehicle was clean, water provided was enough
Guide was professional, kept time all the time, gave us information whever we asked, drove well, knew the park well
Hotel was as per our expectations, and the hotel staff knew what was expected, service was good.
Overall the safari was value for money
I would recommend Phine Safari strongly

Jack Marshall   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 11, 2023

Email Jack Marshall  |  20-35 years of age  |  Experience level: first safari

Brilliant Safari your company
5/5

Hello

Myself and my partner booked with Phine Safari. We were nervous bank transfer if such a large amount of money up front. But the team at Phine Safari were brilliant and stayed in constant contact via email and wats app. Our driver also named Jack was brilliant from start to finish offering information and getting us great views of the big 5.

Our accommodation was also amazing and we got Wi-Fi, free food and alcohol with branded cocktails and the service was 5 stars.

Anas   –  
Saudi Arabia SA
Visited: January 2024 Reviewed: Jan 14, 2024

Email Anas  |  35-50 years of age  |  Experience level: 2-5 safaris

They have the knowledge and experience to deliver what customers are looking for
5/5

Phone safaris is extremely organized and supportive to make the holiday unforgettable. Kelvin did a great job in organizing the accommodation and game drives. He is capable to customize the entire trip based on each customer needs and budget. The guide Julis was fabulous. He knows everything about the national parks and animals and knows exactly where should be to see the animals in the right position. Definitely, I will repeat the experience again with Phine Safaris.

Miya   –  
Canada CA
Visited: September 2024 Reviewed: Sep 19, 2024

Email Miya  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible team for an incredible experience!
5/5

My friend and I booked our Mt Kenya trek through Phine Safaris and they did not disappoint. Right from the beginning, the team responded to my many questions, thank you Kelvin, and provided details about the packages they offer. We were able to customize our trip and add a stop at Ol Pejeta conservancy at the end HIGHLY RECOMMEND!!!!
Our guides, Joseph and Tim, and our cooks, Harrison and James, worked incredibly hard to keep us motivated, and well fed. We ate delicious meals. They catered to my dairy-free, pescatarian diet. ALL the meals were delicious. They treated us like old friends and were very relaxed, kind, and knowledgeable, and were constantly checking-in with us. We also had the opportunity to learn about the various places, animals, and plant life along the way. They met with us each morning to talk about weather, hiking conditions, layering (clothing) advice, and what to expect.
11 out of 10 DEFINITELY RECOMMEND booking with Phine Safaris!

Angel   –  
United States US
Visited: September 2024 Reviewed: Sep 21, 2024

Email Angel  |  50-65 years of age  |  Experience level: 2-5 safaris

Andrew, our guide was very knowledgeable.
5/5

Hi, Perpetua and her team made the experience a most memorable one! We were especially impressed with her taking the time to walk us to the supermarket to get to some snacks for the long ride to the Mara. That little detail spoke volumes to her commitment to ensuring our best experiences there down to the miniscule of detail.

We felt that she was right there every step of the way and that made us feel confident in planning and booking with Phines Safaris from such a great distance.

What more can we say other than thanks for the memories that will be part of our lives for now and the years to come!

Jacques Dome   –  
Kenya KE
Visited: September 2024 Reviewed: Sep 28, 2024

Email Jacques Dome  |  50-65 years of age  |  Experience level: over 5 safaris

Very professional and friendly
5/5

Our team of four have enjoyed a fantastic adventure and experience with Phine Safaris. They have been extremely professional, friendly and supportive to make our ascent to the summit of Mount Kenya an unforgettable experience.

Julia   –  
Spain ES
Visited: October 2024 Reviewed: Oct 9, 2024

Email Julia  |  20-35 years of age  |  Experience level: first safari

Just the best tour operator I could have asked for :)
5/5

Phine Safaris is ann anmazing tour operator. Everything was impeccably arranged, and we enjoyed every single day of the tour. They tailored a comprehensive tour that comprised of Mount Kenya hike, safari in Masai Maara and a coffee tour. We had limited time (only 8 days available for this trip) and they managed to fit all our destination requests in this short period.

The hike to Mount Kenya was a highlight for us, and the safari was simply unforgettable. In not even 2 full days we saw enormous amount of animals, including dozens of big cats. The coffee tour that Phine Safaris arranged for us was also fantastic. A special thanks to Perpetua, for always being there to support us if we had any question or concerns; her help made a big difference in ensuring we felt looked after throughout the trip.

It was the best value for money, the communication very efficient and definitely a very reliable company.

Please don’t hesitate and book with them, you will have one of the best (if not the best) trips of your life.

Pete   –  
United States US
Visited: October 2024 Reviewed: Oct 11, 2024

Email Pete  |  35-50 years of age  |  Experience level: first safari

Only the most professional and accommodating you can ask for.
5/5

Mt Kenya

I cannot stress enough what an unforgettable experience this trip was. I was blessed to have an amazing team comprised of Samuel, Joseph, and Bonface, with Ibrahim as our fearless driver. We started our journey at Sirimon Gate where Mt Kenya park was celebrating ‘customer appreciation week’ by giving us candy, a rose, and fed us cake. After lunch, Samuel and I began our journey up to Old Moses campground and enjoyed a wonderful dinner made by Joseph and Bonface. The meals were always filling and plentiful. I never felt hungry, and was always energized for the next stretch of the hike. The following morning we made a long journey through valleys where the view of Mt Kenya was breathtaking. After a long day we made it to Shiptons camp. It was a busy hub for dozens of hikers but I met a lot of amazing people while there. The following morning was a 2am wake up for 3am start to make it for sunrise on Lenana peak. The journey was challenging and chilly, but seeing the clear sky with infinite stars above us was motivation enough to keep trekking upward. Once on the peak, the view is one that cannot be replicated. A beautiful panorama of mountains as far as the eye can see. We were lucky to have a clear morning where the visibility was in our favor. After snapping a few photos we started back down as we had a long day of descent down the mountain all the way to Anabas lodge. There, the team enjoyed some drinks at the bar, shared one final dinner together, and swapped hiking stories. The next morning we packed up after breakfast and made the drive back. My team certainly made my experience one that I will never forget and I will definitely be coming back in the future. Thank you Phine Safaris for organizing this trip. And thank you again to Samuel, Bonface, Joseph, and Ibrahim for making dozens of memories with me. I’ll see you next time.

-Pete

Steve   –  
United States US
Visited: June 2023 Reviewed: Jul 8, 2023

Email Steve  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Phil and his team were very responsive to our inquiries even before we booked the trip. We described what we needed and they delivered. On the departure day, the drivers were on time, the vehicles very clean and the drivers were also knowledgeable and friendly. At Mara, they knew where to go to find the wildlife. They were committed, not just doing another trip.
We truly enjoyed the trip.

Gregory and Monica   –  
United States US
Visited: September 2024 Reviewed: Sep 20, 2024

Email Gregory and Monica  |  65+ years of age  |  Experience level: first safari

Thriving to make the client’s experience an impactful success.
5/5

My spouse and I, was treated by Phine Safaris from our initial booking until our last ride to the airport with the upmost care, class, hospitality, and professionalism. The entire staff did everything possible to ensure that our safari vacation was an experience to remember for a lifetime and we are grateful for their service and dedication. Phine Safaris made the entire experience seamless, which was extremely important and comforting. Big kudos to Phine Safaris for making our vacation trouble-free and rememberable.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 21
  • 4 star 1
  • 3 star 0
  • 2 star 0
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