Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 18 Reviews
Emma   –  
United States US
Visited: August 2024 Reviewed: Sep 2, 2024

Email Emma  |  20-35 years of age  |  Experience level: first safari

Once in a Lifetime Trip to Kenya
5/5

My husband and I went on an 11 day trip with Premier Safaris and had an incredible experience. Our tour guide was Cynthia and our driver was Timothy. Both ensured we had a once in a lifetime experience in Kenya!

When we arrived in Kenya, we had the sad realization that we left our camera battery at home. Cynthia immediately started searching diligently for a store with our battery in stock and a courier who could deliver it to a destination along our route. I was amazed at how fast we were able to get the battery, without which I wouldn't have been able to take incredible photos of all the wildlife.

From Ol Pejeta, to Lake Elementaita/Nakuru, Masai Mara, Lake Navaisha, and finally Diani Beach, Cynthia tailored our itinerary to ensure we saw all the most amazing sights that Kenya has to offer with beautiful accommodations and good food. Meanwhile our driver Timothy worked hard to ensure we saw the Big 5 (and then some!). The highlight was definitely a leopard that we spotted in Masai Mara, with her 2 cubs.

I absolutely recommend going on a trip with Premier Safaris. I especially recommend Cynthia and Timothy, who made our trip one we will never forget!

Anthony Shalagin   –  
United States US
Visited: August 2024 Reviewed: Sep 2, 2024

Email Anthony Shalagin  |  20-35 years of age  |  Experience level: first safari

Incredible Kenya Safari Adventure - 5 stars!
5/5

Our safari in Kenya was a truly remarkable experience. We visited the stunning Masai Mara, serene Lake Naivasha, the impressive Ol Pejeta Conservancy, and the beautiful Diani Beach. Our safari driver was outstanding, working tirelessly to position us for up-close encounters with the iconic Big Five and countless other wildlife.

The standout of our trip was the exceptional service provided by our travel agent, Cynthia. She carefully curated an itinerary tailored to our interests and checked in frequently before and during the safari to ensure we had the best possible experience. Cynthia's personalized attention and commitment to exceeding our expectations made this an unforgettable journey.

I highly recommend this Kenya safari to anyone seeking an authentic, wildlife-filled adventure. The stunning landscapes, abundant animals, and first-class support from Cynthia combined to create a once-in-a-lifetime experience.​​​​​​​​​​​​​​​​

Radmila Stoynova   –  
Bulgaria BG
Visited: June 2024 Reviewed: Jul 20, 2024

Email Radmila Stoynova  |  50-65 years of age  |  Experience level: 2-5 safaris

Personal attention to each client and detail!
5/5

A great team that dealt with every aspect of our request.
I take this opportunity to thank so much to Premier Safari for arranging us a wonderful Safari tour in Kenya in June 2024.
This tour in largely fulfilled our expectations.
We extend our special thanks to Maurice Abuli who arranged and tailormade the entire tour as per our timelines, budget and aspirations. He provided advise that really added to the experience. We also loved the welcome at the airstrip - he knows how to set the tone of a Safari. And … e never left us hungry :-)
We were really lucky to get Pako, our tour guide, who accompanied us in Samburu, Lake Nakuru, Masai Mara, Lake Naivasha and Amboseli.
We were really lucky to see and capture “Big 5.
And the unique opportunity to observe from very close a lion pride with three cubs. It was the most exciting experience for us on this safari. Thank you, Pako.
We also visited Nairobi and Diani Beach.
I fly every one of the preserves except for Lake Naishawa, which just wasn't our place. But this is a subjective feeling.
In Nairobi we received the best personal care and service we have ever had from Maurice Abuli. Thank you, Maurice.

George   –  
United States US
Visited: June 2024 Reviewed: Jul 11, 2024

Email George  |  50-65 years of age  |  Experience level: first safari

Meticulous , trustworthy, respectful and dependable!!
5/5

My family of 10 booked Premier with Rodger after examining several companies! We booked and paid before leaving the USA! Rodger’s excellent timely communications and full disclosures earned our trust to proceed with confidence without the fear of fraudulent deals!! This was very important to us!! We paid in two parts through PayPal ( pesapal in Kenya ) and bank transfer, all flawlessly and each they timely confirmed receipt!!

Upon our arrival in Nairobi, two vehicles were ready for us with great drivers Ken & Sam!! Rodger and His colleague accompanied the drivers to give us a surprising warm welcome!! We did not anticipate the pleasant gifts they had for us!! We each got a Masai blankets, safari hats and my kids favorite the beautiful hot tea flasks!!! Our vehicles were stocked with healthy snacks and plenty of water as we headed to Amboseli!! Absolutely amazing reception!!

We did Ambosi with the majestic Kilimanjaro in the background !! We proceeded to Lake Naivasha and finished our epic one week safari experience in Masai Mara!!

Premier have thought of everything to include insuring each member in case of health emergencies!! Being a physician I liked this details!!

The Lodging, food and the game drives were spectacular!! Our drivers knew what drives in the park to take to give us the best experiences and keep us safe!!

Upon returning to Nairobi, Premier booked us Lunch at Carnivore an exclusive restaurant in Nairobi!! What a nice detail, my family real loved!

Rodger and the drivers made sure we were safely situated in our Airbnb before they can leave!!

This was a momentous experience for me and my family!! Premier is part of a beautiful life’s experience!! They made our epic safari possible!!! We highly recommend Premier without reservations and we plan to return in two years during migration season and it will be undoubtedly with Premier!!

Mahathi   –  
India IN
Visited: June 2024 Reviewed: Jun 27, 2024

Email Mahathi  |  under20 years of age  |  Experience level: first safari

Everyone who helped us make plans was extremely kind and understanding to all our wishes
5/5

Everywhere we went the people were very hospitable and understanding and as we are Indians and wanted a little bit of our own comfort food all the hotels we went to catered to our requirements and executed it perfectly. Our safari drivers took us wherever we wanted and made sure we saw all the animals we wanted to. Overall I would definitely book premium safari’s because they satiate all your wants and needs.

Diego   –  
Venezuela VE
Visited: June 2024 Reviewed: Jun 24, 2024

Email Diego  |  20-35 years of age  |  Experience level: 2-5 safaris

Attentive, going into every detail to make our experience incredible
5/5

The whole experience was amazing, starting for the hiking to the mount kenya, safari in lake nukuru and the trip to mombasa.

Continue follow up from premier safaris along the way to ensure that everything was spot on, all the selections drivers, hotels, routes were perfect. What an incredible experience

Mariana and Svetoslav   –  
Bulgaria BG
Visited: June 2024 Reviewed: Jun 22, 2024

Email Mariana and Svetoslav  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing and unforgettable 12-day private safari
5/5

When my husband and I began our search for a company to organize our dream safari in Kenya, we reached out to more than 20 companies on Safari Bookings with specific questions. We had a clear vision of what we wanted to experience and needed a reliable partner to make it happen.

Premier Safaris stood out immediately. They were the only company to provide precise and thoughtful answers to all our questions, rather than a clichéd template answer, which made us feel confident in choosing them. From the very beginning, communication was very smooth and efficient. Every request we had for the itinerary, schedule and accommodations was fulfilled. Unlike others, they didn't try to push additional activities or different accommodations on us, which we greatly appreciated.

We began our communication with Cynthia Ngeso, exchanged numerous emails, refining every detail of our 12-day private safari in Kenya. The responsiveness of Premier Safaris was exceptional, even on weekends and late into the night. We later learned that due to the nature of their work, there is a 24/7 on-call employee available for customers.

We had arranged to meet our guide and a company representative on the day of our arrival at 6:30 AM at our hotel. We finished our breakfast at 6:31 and they were already waiting for us in the lobby. This level of punctuality and professionalism continued throughout our entire trip. Our guide was never late; he was always at the designated place before us, waiting.

At our first meeting, we were surprised with a gift bag from Premier Safaris, containing Maasai blankets (shuka), safari hats and thermoses with the company’s logo for me and my husband. These thoughtful gifts added a personal touch and will be a beautiful memory of our Kenyan adventure.

Our guide David, whom everyone called Davido, was nothing short of amazing. He was polite, attentive and had a wonderful sense of humor - always smiling, making our journey enjoyable and fun. While traveling between the national parks, he shared information about the local culture and landscape. In the parks, his knowledge of the terrain, vegetation, animals and birds was impressive. He had an incredible ability to spot wildlife from afar and identify birds by their silhouette. His driving skills were superb, effortlessly navigating through river fords and muddy terrains, helping out stranded colleagues on several occasions.

Davido was extremely determined to show us all the animal species we hoped to see. And he succeeded! Thanks to his quick thinking, we witnessed the Big Five and had multiple close encounters with cheetahs. On our last day in Masai Mara, he went above and beyond, crossing back and forth a very steep and slippery rocky ford on the Talek river several times so we could finally see a leopard. The search for cheetah and leopard in Masai Mara was filled with adrenaline and made our stay truly memorable. Davido had an incredible skill for positioning us at the best spots possible, even when more than 30 jeeps had already gathered at the location, so that the action unfolded right in front of us and we could take beautiful pictures, unobstructed from the other bystanders, which is very valuable during a safari. His passion and expertise as a guide were unparalleled.

After our safari, we met with Cynthia at our hotel to share our feedback. She wanted to get feedback on how the safari went and our impressions of each accommodation we chose. Cynthia is cheerful and very pleasant. She was extremely friendly with us. At our first meeting and when we said goodbye, she hugged us and was sincere in her emotions..

They then took us to the company office in Nairobi's business center, near the Parliament. At the modern and inviting office we met several of the Premier Safaris team members, who were working late. We spent some time with the team, making sure to thank each and every one of them for the amazing job they had put into the organization of our memorable and flawless vacation. We then met with the company managers - the Executive Director Windress Apiyo and the Director Operations Charlton Andati, who welcomed us as dear friends and personally made sure that we were completely satisfied and all our expectations from this trip were met. When we decided to head back to the hotel, they tried to organize an Uber ride for us and when they couldn’t find an available driver, Mr Charlton Andati himself drove us back to our hotel in his personal car.

Davido, if you read this, we want to express our immense gratitude for everything you did for us during these 12 days. Your dedication to making sure we saw the big cats and your incredible guiding skills made our trip extraordinary.

To the entire Premier Safaris team, thank you for organizing our vacation flawlessly. There wasn't a single hitch during our 12-day stay, and that speaks volumes about your dedication and professionalism. We are demanding travelers and have high standards, our demands are not easy to meet but you exceeded our expectations in every way.

Special thanks to Cynthia for her patience, kindness, and professionalism from the very beginning. You were always there for us, ready to assist with anything we needed.

Without hesitation, we wholeheartedly recommend Premier Safaris to anyone looking to have an unforgettable experience in Kenya. We are thrilled we trusted them, and they surpassed our every expectation!

We were met as valued customers and parted as friends!

Asante sana and be safe! We will meet again!

Nishant Kumar   –  
Saudi Arabia SA
Visited: February 2024 Reviewed: Feb 24, 2024

Email Nishant Kumar  |  35-50 years of age  |  Experience level: first safari

Most Reliable and Trustworthy Trip Adviser
5/5

I can’t thank enough Premier Safari for such an amazing trip organists for me and family. It was customized accordingly to my family suitability and we had great time to see real Africa…From start to end they have arranged everything very minutely so we had entire trip without any hassle with my 2 year daughter and 11 year son…Most amazing was both camp site location and ambiance. All staffs were very supportive and they took special care for Indian food …Bush Dinner was show stopper with dinner under open sky …Our Safari guide come driver won hearts the way he showed real wildlife and true essence of African Safari ….Premier Safari staffs were always there for help weather its booking,visa or travel etc…I highly recommend to consider them for your amazing experience of Safari in Africa for family or friends … “If I have ever seen magic, it has been in Africa.”

Eric   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 25, 2024

Email Eric  |  65+ years of age  |  Experience level: 2-5 safaris

Premier Safaris, 8 hour trip to Nairobi National Park, and the Giraffe Centre.
5/5

We loved the whole experience, thank you Premier Safaris, and our guide Davido was excellent. It was just what we were looking for and we felt was good value. Thanks again Eric Lynn Steve and Irene.

Bree   –  
United States US
Visited: December 2023 Reviewed: Dec 31, 2023

Email Bree  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional safari experience with Premier Safaris!
5/5

The entire experience was incredible, beginning even before the trip. Cynthia was very responsive and knowledgeable about the itinerary options, and worked to build our perfect visit, including monitoring emergent lodging openings and getting us a previously unavailable reservation at Tortillas camp.

Our guide Sam Peku was great at all times, using vast knowledge and real-time radio communications to provide the best wildlife viewing in Amboseli and Nairobi National Parks - and above all, was a joy to travel with. He demonstrated constant flexibility to create a family friendly trip, made us feel welcome, and also was wonderful to talk to.

We would love to travel to Kenya again, provided it was with Premier. We highly recommend Premier Safaris, especially Sam and Cynthia.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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